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“Pleasant stay, wonderful service”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 143 Hotels in Agra
Certificate of Excellence
Reviewed November 18, 2013

We drove from Gurgaon to Agra for a short ,1D/1N weekend break. One of the reasons to pick Agra as our destination was the expressway, as we were not in the mood to spend long hours on the road drive. While the drive till Agra was a smooth sail, the city was sure crowded and roads broken. Entry in to the hotel brought a smile back to our face. It's not a very big property, but beautifully spread around the pool area which is at the center of the hotel- which males it different. It took us hardly 5 minutes to check-in, we were offered a choice for the bed size. The room was not very big, but comfortable and plush with all amenities, and it overlooked the pool and surrounding area. Bed and pillows were very comfortable, and we had a sound sleep.
Our travel co-incided with the Full moon night, when the Taj Mahal opens for a special night view. Tickets for a full moon night have to be booked 24-hours in advance. Since we could not be there to purchase the ticket that soon, we had checked with the hotel concierge if they could buy the tickets for us. And they did (charged additional service fee, which is fine). We appreciated this service. The hotel is a mere 5 minute drive from Taj East gate, which was very convenient.
Rooms were clean, the hotel lobby area smelled nice in the evening from the incense sticks that were lighted on all corners. The pool area gives out a very relaxed and peaceful feel to the property. Food was good, we had buffet spread for Dinner as well as breakfast. The spread was good, food was mildly spiced not very hot or spicy. Maybe it was prepared keeping in mind the huge number of foreign tourists staying at the hotel. Staff was pleasant and very helpful.
We would like to thank all staff at the restaurant for their attentive service, and Shreya for serving our table, and being so nice. Also, would like to thank Yash at the front desk who was very helpful with directions and other tips.
Overall, a very comfortable and relaxed stay!

Room Tip: Ask for a room with the pool view
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  • Stayed: November 2013, traveled as a couple
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Thank Swati_D82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 22, 2013

Dear Guest,

Thank you very much for sparing time to share your feedback on Trip Advisor. We sincerely appreciate your time in sharing your experience at our hotel and its locational advantage.

My team and I deem it a privilege to have served you and we are happy to read such a delightful recommendation from you.

Your positive comments about Shreya and Yash are deeply appreciated and have been communicated to him. I am sure that these will go a long way in encouraging him to strive for higher levels of excellence.

We are also pleased to note your compliments on our product and on your dining experience.

We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,579 - 1,585 of 2,878 reviews

Reviewed November 13, 2013

Stopped here for a couple of nights and very much enjoyed it.

The breakfast was very good and the buffet dinner was also very enjoyable.

Friendly staff and good service means we would recommend this place.

The pool and area surrounding it was a big plus and we really enjoyed a chance to relax out there after had days sightseeing!

  • Stayed: November 2013, traveled as a couple
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1  Thank jimmyt7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

The entire team joins me in thanking you for staying with us during your recent visit to Agra and also for sharing your compliments on Trip Advisor .

We are grateful for your kind words of praise for our rooms and services.

We sincerely appreciate your rating of our hotel and its locational advantage and do hope you will continue to provide us with more opportunities to be of service.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

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Reviewed November 12, 2013

An oasis in Agra - very clean, extremely well-managed - the best, most thoughtful service we experienced. Food was terrific, head chef a real gem; the food from the kitchen garden was terrific and I encourage them to sell the murabba from the gooseberries as it was lovely! Rooms were a little dated, but the communal areas very tasteful and pool great for the kids.

  • Stayed: October 2013, traveled with family
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Thank Gina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

It was a pleasure having you stay with us.

Thank you very much for sparing time to share your feedback on Trip Advisor. We sincerely appreciate your time.

My team and I deem it a privilege to have served you and we are delighted to read such a delightful recommendation from you.

We thank you for appreciating our hotel, its location, our restaurants, the cuisine and our staff ! Your review has been shared with the entire team. Your recognition is a great source of inspiration and will motivate all of us to strive even further for excellence.

We thank you for your support and hope that The Trident, remains your preferred hotel on all your future visits to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed November 12, 2013

This hotel checked us in in less than one minute, owing to an extraordinarily busy, late evening at the front desk. We have never before seen such efficiency! The dining room is outstanding, under the watchful eye of senior kitchen executive Ashutosh Awasthi, and a lovely young gal named Shreya offered to have the kitchen make a specialty of the region, off the morning buffet offering, for my foody husband. I was suffering from a sore throat on check-out day, and Shreya again came through with a special tea. We also used the hotel's laundry service, and we were delighted. The rooms at this Trident are just a wee bit tired cosmetically, but the beds and pillows were outstanding in comfort! This hotel is part of the Oberoi family, and it shows in the high level of service by everyone with whom we came into contact. A lovely find.

  • Stayed: November 2013, traveled as a couple
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Thank EmilyMartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Chef Ashutosh and Shreya were delighted to note that their efforts were so well recognized.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

Nice decent property. Employees are very courteous and they always look after you, they are very worm and checks about your comfort. We were feeling at home. After a tour to the historical places, when we used to return, Agra Trident provided us a very nice, cool, calm and pleasant stay.

  • Stayed: November 2013, traveled with family
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1  Thank Monzur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

It is always a pleasure having you stay with us and we thank you for your support.

The team and I are sincerely appreciate your time taken to share your compliments with the Trip Advisor community.

I am happy to read such a delightful review and I am particularly pleased to read your compliments on some gestures made by the team that contributed to your impression.
I have conveyed your compliments to the entire team for whom it has been a tremendous source of inspiration.

It is our constant endeavour to deliver excellent services and appreciation such as yours certainly increases our motivation to continually aspire to achieve the expectations that our valued guests have of us.

We are grateful for your patronage and are happy to note that The Trident will remain your preferred hotel on all your future visits to Agra.

Should you also require assistance with reservations with any of the Oberoi or Trident hotels, please do let me know. It would be my pleasure.

We look forward to welcoming you back to our hotel soon

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

This hotel is one of a few of the more expensive hotels in Agra. As we visited just before the start of the tourist season in late September we took advantage of a good rate. The room was decent, clean and had all the mod cons you'd expect including electronic safe, tv, tea/ coffee making.

The highlight of the hotel was definitely the communal areas of the hotel - bar, restaurant, swimming pool. We expect that in high season this hotel is home to bus parties of triangle tourers as a mixed party of Americans & Europeans were staying when we were there.

PROs
Clean, decent rooms
Helpful staff
Nice bar with decent cocktails
Nice breakfast choice * try the banana bread!
Lovely pool area

CONs
Pricey if you don't take advantage of offers
Large bus parties touring

Room Tip: Garden View Rooms at the back are very quiet
See more room tips
  • Stayed: September 2013, traveled as a couple
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Thank Leglessannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident, Agra on Trip Advisor .

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavour to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

We look forward to welcoming you back to our hotel soon.

Warm Regards,

Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

The highlights of our stay were definitely the food, service and the pool area. I have reviewed the restaurant separately and without any hesitation gave it an excellent rating.

The rooms are adequate but average, especially if compared to the offerings at the Trident, Bandra Kurla where we also stayed in during our visit to India. The gardens outside our bedroom window needed attention. These are the only reasons for not giving an excellent rating.

Overall we really enjoyed our stay and will stay here again should we again stay over in Agra.

  • Stayed: September 2013, traveled as a couple
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Thank BertusJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 9, 2013

Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward!

Your compliments on the food has been conveyed to our Chefs, for whom it has been a tremendous source of inspiration.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

I have noted your feedback on our gardens and would like to thank you for sharing your views. Please also do accept my sincere apologies for any inconvenience caused.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Agra

Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Agra
#2 Business Hotel in Agra
#2 Spa Hotel in Agra
#2 Family Hotel in Agra
#2 Romantic Hotel in Agra
Price Range: $104 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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