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“Efficient, lovely modern hotel”
Review of Trident, Agra

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Trident, Agra
Ranked #3 of 147 Hotels in Agra
Certificate of Excellence
Reviewed November 12, 2013

This hotel checked us in in less than one minute, owing to an extraordinarily busy, late evening at the front desk. We have never before seen such efficiency! The dining room is outstanding, under the watchful eye of senior kitchen executive Ashutosh Awasthi, and a lovely young gal named Shreya offered to have the kitchen make a specialty of the region, off the morning buffet offering, for my foody husband. I was suffering from a sore throat on check-out day, and Shreya again came through with a special tea. We also used the hotel's laundry service, and we were delighted. The rooms at this Trident are just a wee bit tired cosmetically, but the beds and pillows were outstanding in comfort! This hotel is part of the Oberoi family, and it shows in the high level of service by everyone with whom we came into contact. A lovely find.

  • Stayed: November 2013, traveled as a couple
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Thank EmilyMartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Chef Ashutosh and Shreya were delighted to note that their efforts were so well recognized.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,665 - 1,671 of 2,971 reviews

Reviewed November 10, 2013

Nice decent property. Employees are very courteous and they always look after you, they are very worm and checks about your comfort. We were feeling at home. After a tour to the historical places, when we used to return, Agra Trident provided us a very nice, cool, calm and pleasant stay.

  • Stayed: November 2013, traveled with family
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1  Thank Monzur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

It is always a pleasure having you stay with us and we thank you for your support.

The team and I are sincerely appreciate your time taken to share your compliments with the Trip Advisor community.

I am happy to read such a delightful review and I am particularly pleased to read your compliments on some gestures made by the team that contributed to your impression.
I have conveyed your compliments to the entire team for whom it has been a tremendous source of inspiration.

It is our constant endeavour to deliver excellent services and appreciation such as yours certainly increases our motivation to continually aspire to achieve the expectations that our valued guests have of us.

We are grateful for your patronage and are happy to note that The Trident will remain your preferred hotel on all your future visits to Agra.

Should you also require assistance with reservations with any of the Oberoi or Trident hotels, please do let me know. It would be my pleasure.

We look forward to welcoming you back to our hotel soon

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

This hotel is one of a few of the more expensive hotels in Agra. As we visited just before the start of the tourist season in late September we took advantage of a good rate. The room was decent, clean and had all the mod cons you'd expect including electronic safe, tv, tea/ coffee making.

The highlight of the hotel was definitely the communal areas of the hotel - bar, restaurant, swimming pool. We expect that in high season this hotel is home to bus parties of triangle tourers as a mixed party of Americans & Europeans were staying when we were there.

PROs
Clean, decent rooms
Helpful staff
Nice bar with decent cocktails
Nice breakfast choice * try the banana bread!
Lovely pool area

CONs
Pricey if you don't take advantage of offers
Large bus parties touring

Room Tip: Garden View Rooms at the back are very quiet
See more room tips
  • Stayed: September 2013, traveled as a couple
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Thank Leglessannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 16, 2013

Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident, Agra on Trip Advisor .

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavour to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

We look forward to welcoming you back to our hotel soon.

Warm Regards,

Rohit Dasgupta
General Manager

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Reviewed November 8, 2013

The highlights of our stay were definitely the food, service and the pool area. I have reviewed the restaurant separately and without any hesitation gave it an excellent rating.

The rooms are adequate but average, especially if compared to the offerings at the Trident, Bandra Kurla where we also stayed in during our visit to India. The gardens outside our bedroom window needed attention. These are the only reasons for not giving an excellent rating.

Overall we really enjoyed our stay and will stay here again should we again stay over in Agra.

  • Stayed: September 2013, traveled as a couple
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Thank BertusJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 9, 2013

Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward!

Your compliments on the food has been conveyed to our Chefs, for whom it has been a tremendous source of inspiration.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

I have noted your feedback on our gardens and would like to thank you for sharing your views. Please also do accept my sincere apologies for any inconvenience caused.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager

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Reviewed November 6, 2013 via mobile

The staff is friendly and courteous. The hotel is In a good location. The courtyard is amazing. The breakast spread is good. The dinner buffet was very good. It's close to the Taj Mahal. The rooms were nice and the comfortable. We had booked four rooms and they gave us rooms close to each other. All in all it was a very comfortable stay.

  • Stayed: December 2012
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Thank bits2010_an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 9, 2013

Dear Guest,

We thank you for sharing your experience at our hotel and its locational advantage on Trip Advisor.

Your positive observations regarding our product, service, restaurants and ambiance is inspirational for all of us. Our chefs were also delighted to note that their efforts were so well appreciated.

My team and I look forward to your return and hope to be your preferred destination whenever you travel to Agra.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Nice setting and nice room with comfy beds, as usual though expensive food and drink is to be expected in Indian hotels. My wife had a spar treatment and she said it was one of the best she had ever had, she rated that 5 Star. Breakfast good with a good selection of Western and Indian food
Negatives, the bottom off the bath mat was covered in black mould and exorbitant price for WiFi, there is no need for hotels to charge for WiFi nowadays and it bugs me!!!

  • Stayed: October 2013, traveled as a couple
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Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for choosing The Trident during your visit to Agra.

We are grateful for your time taken to review us on Trip Advisor.

I am delighted to note that you found our services gracious. Our Spa team was pleased to receive your compliments. .

I regret you found the prices of food high .We feature premium produce on our menus and as such most meats, seafood and vegetables our sourced from other cities. We also endeavor to keep our prices in line with similar hotels in the city, however based on your feedback we shall relook at the prices and make amends accordingly.

Regarding your comments on the bath mat, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard

Thank you for highlighting your expectations with regards to internet charges, please do contact me whenever you plan your next visit to Agra. I would be happy to work out a special rate for you which will include internet.

My team and I assure you of our best services and look forward to welcoming you back soon.

Warm Regards,

Vishal Bharti
General Manager

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Reviewed November 1, 2013

Very friendly staff who are making a real effort with the guests. i loved the vegetable garden and the food was very good indeed especially at breakfast!

The pool area is fine and the gardens are pretty around it.

The rooms are adequate but are a little damp and need some work doing on them, however overall we awere extremely happy to stay here and would visit again

  • Stayed: October 2013, traveled with family
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1  Thank munster4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded November 5, 2013

Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward!

Regarding your comments on the damp smell, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Agra

Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Agra
#2 Romantic Hotel in Agra
#2 Business Hotel in Agra
#2 Family Hotel in Agra
#2 Spa Hotel in Agra
Price Range: $81 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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