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“on the way to the taj”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 145 Hotels in Agra
Certificate of Excellence
Penrith, Australia
Level 5 Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“on the way to the taj”
Reviewed May 28, 2013

This is a hotel away from the hustle in clean surrounds. The pool is good to have a flop around in after a hot day. Ignore the closing time because there is enough light and people around to be safe. Food at the hotel is quite good and a friendly, helpful staff encourage you to try a variety of cuisine. Rooms are well appointed without being lavish. You can walk around in comfort and rest for the sight seeing the next day. Pleasant, clean and living up to its ratings.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Paul v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 29, 2013
Dear Guest,

Thank you for your stay and for the lovely review! Positive feedback from patrons like you is the biggest encouragement for us and drives us to improve constantly.

I will share your appreciation of service with everyone as we consider positive feedback from guests to be the biggest reward for all our efforts and the team will be thrilled to receive your comments.

Your positive observations regarding our product, service and staff is inspirational for all of us. Our chefs were also delighted to note that their efforts were so well appreciated.

I am glad to know that we lived up to your expectations and that you enjoyed the serenity of the hotel.

Entire team at Trident looks forward to welcome you back on your next visit to Agra.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Value
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Indianapolis, Indiana
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 28, 2013

We stayed here for two nights while on a tour of the Golden Triangle booked through Gate One Travel. The stay at the hotel was really a high point of our trip. The staff was incredibly friendly -- especially the chef and the staff in the restaurant. I was impressed by the food -- and the fact that many of the fruits and vegetables were grown on site. When problems arose, things were rectified quickly (I always gauge a good hotel by how well they respond to inevitable challenges). My only regret from the trip was that we didn't get to stay at the Trident property in Jaipur. I will definitely return.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 30, 2013
Dear Guest,

It was an absolute pleasure having you stay with us in March 2013.

Thank you for your wonderful words of appreciation and encouragement for our team. It is truly heartening to have our efforts recognized by you in such a manner. I shall share your compliments with the Executive Chef and the entire Food & Beverage Service team.

My team and I deem it a privilege to have served you and we are happy to read such a delightful review from you. Every guest is very special to us and it is our endeavor to make sure that they have a memorable experience. Your compliments will certainly act as a source of great motivation for all of us to strive even further for excellence.

We thank you for your recommendation and support and hope that Trident remains your preferred hotel on all your future visits to Agra.

Thank you once again for your recognition and we hope to have the pleasure of your continued visits to our hotel.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed May 28, 2013

In a city that lacks basic infrastructure, this hotel(and the Taj Mahal) is the only respite. The hotel meets all the expectations of a 5 star(including an exhorbitantly priced resteraunt). The breakfast buffet however, at rate was reasonable and had a wide variety. The property is calm peaceful and buzzing with foreign tourists. The staff is courteous and helpful. The pool looks serene and inviting and the garden is the perfect place to take a walk. May I add I spotted a peacock prancing in the garden. The eastern gate of the Taj is just a 5 minute auto ride away from the Hotel, after which you need to take a battery operated vehicle to the Taj. A life saver at this property was the generator unit. Agra frequently faces power cuts which last for no lesser than 2 hours. At the trident we didn't have to worry about power-cuts at all.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank taylormurfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 29, 2013
Dear Guest,

Thank you so much for your recent stay and for a great review.

I am proud to be working with a team of fantastic individuals who with their tremendous commitment to quality service create unforgettable experiences for all our guests. It is so special to know that you found the staff “courteous and helpful”. I will personally pass on your appreciation to everyone.

Our Chefs will be ecstatic to know your comments on the food. I regret you found the prices of food high .We feature premium produce on our menus and as such most meats, seafood are sourced from other cities. We also endeavor to keep our prices in line with similar hotels in the city, however based on your feedback we shall relook at the prices and make amends accordingly.

The lush green gardens at Trident create a beautiful serene ambience which is one of the things our guests love the most about their stay. I am glad that you had the opportunity to enjoy the gardens and the pool.

The entire Trident family is eagerly looking forward to welcome you back on your next visit to Agra.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northamptonshire, England
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 26, 2013

You want the bottom line - book it with confidence, on our tour this was a hotel giving good attentive service, good food, central for trips out to restaurants (if you require to go)

Lovely pool surroundings and gardens rooms very comfortable - cant find more to say, it was just of a high standard and we enjoyed being there

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Freckles28_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 27, 2013
Dear Guest,

Thank you so much for your priceless appreciation about Trident, Agra on Trip Advisor!!

Your appreciation about the product, garden, staff is really very special. The highly motivated and well trained staff is a distinctive feature of Trident, who provides exceptionally attentive, personalized and warm service. We are glad to know that we were able to create an environment of excellence.

We strive everyday to deliver an excellent experience to our guests. Your generous indication of our product and service will be a source of inspiration and it encourages us to achieve even higher standards of services.

I along with the entire team of Trident hope to have the pleasure of welcoming you back in our properties worldwide, in the near future.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
Level 5 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 25, 2013

The traffic from New Delhi was terrible and this hotel was a welcome calm retreat. The room was clean, the restaurant served good food and the grounds are tranquil. the staff is very friendly. I had a good night's sleep, enjoyed breakfast & my tour of the Taj Mahal.

  • Stayed May 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Cody5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 26, 2013
Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident, Agra on Trip Advisor .

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavor to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

We appreciate and thank you for recognizing our team members for all their efforts. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is our greatest reward.

We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 21, 2013

I had stayed at this property for a weekend trip to Agra. Must say that the property is very quaint and child friendly....well i know that the two (quaint and child friendly) don't go together but the property has space for everyone. There is a kids club, which basically is an activity place with video games, board games, gear for cricket/football and a very friendly attendant to keep the kids busy. The pool is not very big, so could be a problem when the hotel is completely booked - which thankfully was not the case with us. They have a nice restaurant which serves all the meals, though i would highly recommend a trip to their sister property Oberoi Amarvilas for a meal and must try one of their restaurants - Belle Vue (Continental) or Esphehan (Indian) - we tried Belle Vue for lunch buffet and loved every bit of it!

The location of Hotel is right next to the Taj - basically a 5 minutes drive away.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank regulus08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, May 22, 2013
Dear Guest,

Thank you for sharing your feedback of your stay on Trip Advisor.

All of us are delighted to read your review on your experience at Trident, Agra.

Thank you for your generous praise for the service. It’s a pleasure to learn that you found the hotel “quaint and child friendly”.

We are a family friendly hotel and looking after the kids is high on priority for us. I will share your comments with the entire team specially Kids club as they did a fantastic job in delivering an exceptional experience to you. Everyone will be delighted to receive your feedback.

My team and I deem it a privilege to have served you and we are happy to read such a delightful review from you. Every guest is very special to us and it is our endeavor to make sure that they have a memorable experience. Your compliments will certainly act as a source of great motivation for all of us to strive even further for excellence.

I thank you once again for the recommendation and hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 20, 2013

There was a distinct feeling that the Hotel leans toward Foreigners.Even the Loos are designed with them in mind. You have to wipe with tissues and cannot wash as there are no drains on the floor.The pool though decent sized is only 3.5 feet deep.The accomodation was similar too a lot of other hotels in this category and had nothing to set them apart.Even a basic courtesy such as Valet parking is not there.Deeply Disappointed.

Room Tip: Ask for pool facing rooms on ground floor.Also if you're a smoker be specific about asking for a...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maxdhave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, June 16, 2013
Dear Guest,

Thank you for taking time to share your experience on Trip Advisor.

We have noted your comments on our product. Whilst apologizing most sincerely for any inconvenience caused, we would also like to thank you for sharing your views. We have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating our bathrooms in the not too distant future.

We look forward to welcoming you back to our hotel soon.

Warm Regards,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Agra
#2 Luxury Hotel in Agra
#2 Family Hotel in Agra
#2 Business Hotel in Agra
#2 Spa Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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