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Reviewed January 6, 2013

We stayed for one night at this hotel. It was clean and modern. The staff very helpful. Disadvanteges: wifi was not for free (can be expected at a hotel of this price category) and you had to walk outside to reach the rooms (in january, with freezing cold weather this was not fun ;-).

  • Stayed: January 2013, traveled with family
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Thank dica_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded January 8, 2013

Dear Guest,

It was a pleasure having you stay with us.

Thank you very much for sparing time to share your feedback on Trip Advisor. We sincerely appreciate your time.

My team and I deem it a privilege to have served you and we are delighted to read such a delightful recommendation from you.

We thank you for appreciating our hotel, its location, our restaurants, the cuisine and our staff ! Your review has been shared with the entire team. Your recognition is a great source of inspiration and will motivate all of us to strive even further for excellence.

We thank you for your support and hope that The Trident, remains your preferred hotel on all your future visits to Agra.

We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

We had a pleasurable stay at the Trident. Check in- check out smooth, beautiful property. The rooms were very clean. However if you want a non-smoking room please make it clear as some rooms seem to have smoke smell. The restaurant has outstanding food. We tried the India & Italian and it was simply superb. Located very near the Taj Mahal. I would definitely some back here.

  • Stayed: December 2012, traveled with family
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Thank Ruchi2503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded January 5, 2013

Dear Guest,

Thank you for taking time to share your experience on Trip Advisor.

Your recognition of our product is appreciated by all of us.It is our endeavour to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that we have exceeded your expectations during your stay with us.

We sincerely appreciate your support and recommendation and take this opportunity to wish you a very Happy New Year.

Thank you,

Warm Regards,

Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

is a recently renovated charmy hotel!the rooms are not as good as the lobby and the restaurants!
the food is influenced by the italian cuisine due to the many italian shoe industry profassionals visiting often!
no spa and sometime I could here mouses...

  • Stayed: April 2012, traveled on business
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1  Thank AnaMariaCristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded January 5, 2013

Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident Agra on Trip Advisor.

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavour to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

Your compliments on the food has been conveyed to our Chefs, for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your return and assuring you of our best service and attention at all times.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

I stayed for a day in this hotel with my husband. It was a nice and quiet stay. The staff was very warm and welcoming. The rooms were simple but spotless. Centrally located swimming pool looks very inviting.The shower in the bathroom was the best part about this hotel :) ...Included breakfast buffet was delicious, though the food otherwise was very expensive! The only disappointment for me was chauffeur service. We asked for a pick up from another hotel (around 1 kms away from Trident) and they asked us to pay INR 500 bucks for that!!! I mentioned the same in the feedback form and one of the staff showed concern and assured us that for our railway station drop they would arrange a taxi. And for ~7 kms distance to station they quoted INR800 ! I mean if you do not care for the feedback, you should not have offered to pacify us and then do nothing about it.

  • Stayed: December 2012, traveled as a couple
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Thank Ruchi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded January 8, 2013

Dear Guest,

It was a pleasure to have you stay with us during your recent visit to Agra and we sincerely appreciate you sparing time and posting a motivating review on Trip Advisor.

Thank you for your wonderful words of appreciation for our team. It is truly heartening to have our efforts recognized by you in such a manner. Your feedback makes us proud of our team members.

I have conveyed your compliments to the entire team, for whom it has been a tremendous source of inspiration. It is always been our endeavour to make our guests feel special in every aspect during their stay with us as we take great pride in delivering exceptional service.

Thank you also for taking time to write to me offline. We sincerely do hope that we have been able to resolve your concerns to your satisfaction with regard to Chauffeur Service.

We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

This is a modern hotel with not much to remember it by except for the service which was 100% spectacular. Clearly the management of this hotel is aiming for the sky on service standards and every single person, from the cleaners and waiters, to the reception and doorman had been trained to provide only the best. Of particular note is the chef who went out of his way to ask what you would like [even at the buffet breakfast] and explain what the ingredients were in all dishes.

We spent a couple of relaxed hours by the pool in between visiting the sights. In the evening a local lady sat in the corridor and offered to decorate hands and feet with henna [just a couple of hundred Rupees per person] and a local man demonstrated how to make pottery on a wheel.

Room Tip: All corridors are tiled and therefore noisy. Ask for a room away from the lifts and staircase so that there is minimal foot traffic passing your door at night.
  • Stayed: December 2012, traveled with family
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Thank CarolineSMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded January 5, 2013

Dear Guest,

Thank you for giving us an opportunity to serve you during your stay with us.

The team and I thank you for your time and for sharing your compliments on Trip Advisor . We are delighted to learn that you had a great stay and found our service outstanding.

The team and I are overwhelmed to read your kind words of appreciation and we cannot thank you enough for your gracious comments. Our Housekeeping and Food and Beverage team were also pleased to receive your compliments. At Trident, Agra we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and help us in delivering our best.

Thank you once again for your recognition and we hope to have the pleasure of your continued visits to our hotel.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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