We stayed in this hotel for 2 nights - booking 2 rooms in end October.
LOCATION: The hotel is located in small lane near the East Gate of Taj Mahal. The East Gate is barely 10 mins walk. The area surrounding the hotel is really bad. There is a dump of garbage just next to the hotel and it stinks immediately as you take a right from the hotel making it very uneasy to walk. I fail to understand why can't the hotel take this up with the municipal authorities and clear the mess. Agra happens to be the most visited city in India by tourists and yet this mess. However, if you only take the car in and out - no problem. Thought it might be a little difficult locating the hotel. If you have to buy anything for yourself - you have to pass through the garbage dump since there is nothing towards the left of the hotel. Even the Taj is on the right.
ROOMS: The resort is new and the rooms were good in size. However we could already find some scratches on the floor and walls. Guess - the maintenance staff needs to do more work. The water in the shower wasn't hot enough on the first morning - but was adequately hot on the second morning. But where was the shower curtain? There wasn't even a floor mat. Everything else was in place. There was complimentary bottles of packaged water which is good.
FOOD: The only restaurant at the hotel serves limited variety of multi cuisine dishes. The Chinese food was extremely spicy and vinegar, sauces etc took forever to arrive. The Indian food also wasn't up to the mark. Breakfast was acceptable - but the omelets could be better. One of the two mornings - the guy making the omelet was doing a better job. Things need improvement here.
SERVICE: Service in the restaurant was slow - very slow by the standards of the hotel. The front desk staff and housekeeping staffs were good and friendly.
The hotel is rated amongst the top ten in Agra - but clearly is over rated. I had to book this hotel because none of the branded hotels were available during our dates. Recommended only if there aren't many options.
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