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“Fit for a king!” 5 of 5 bubbles
Review of Orient Taj

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Orient Taj
Ranked #76 of 145 Hotels in Agra
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Fit for a king!”
5 of 5 bubbles Reviewed February 2, 2013 via mobile

This hotel was simply Amazing! The food at the al carte restaurant was to die for, innovative cooking. The wait staff were friendly and Delightful. The rooms are what is expected of a 5 star property. Note however the sauna does not work properly and the reception staff only addressed my partner.. Hello Sir, your car is here sir, have a seat sir (when the was only one chair at the tour desk)... Perhaps it's a cultural thing but nevertheless I too paid my way and deserve to be treated with the same respect.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sharol-Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, February 5, 2013
Dear Guest,

Greetings from Wyndham Grand, Agra!

Thank you very much for your feedback and look forward to your recommending our hotel. We apologize for the sauna which was not worked properly. Training modules have been introduced to enhance, competence and service excellence.

We look forward to your next visit at Wyndham Grand Agra.

Warm Regards,

Dhiren Johar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,451 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Any
English first
Darwin, Australia
Level Contributor
97 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed January 26, 2013

Five star hotel set in superb gardens but not sure how they got this rating, more like four star. No hot water in our room block, despite being available in friend’s room in other part of hotel. Internet charged at R850/day, despite their brochure quoting free internet access. Bathroom door badly warped and extremely noisy to open and close – not fun for either me or my partner during night. Dangerous steps at night from first floor rooms.
The Pakhtoon fine dining restaurant is fairly limited in menu and service/food were not up to prices charged. The buffet in Zaiqa, the main restaurant, is far better value and quality.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, February 5, 2013
Dear Mr. Grag,

Greetings from Wyndham Grand, Agra!

Thank you for your feedback and stay with us. We apologize that your room block had a problem of hot water. However, please note that our welcome letter addressed to you on the day of arrival and which was handed over to you on check in clearly mentions our request to our guests to let hot water run for some time to allow optimum temperature hot water to flow out. Our property unlike other in Agra is built across a large landscaped acreage. Therefore, occasionally the cold water in the plumbing pipes needs to be flush out prior to getting comfortable temperature.

However, we have identified the limitations and our improving technology to overcome this problem entirely, which would be taken up during forthcoming off season. The same is applicable to the dampness which caused warping of the bathroom door in the room allocated to you.
Our food and beverage pricing is competitive and confirms to the high standards of food and beverages that we offer.

Please accept my apology for not having delighted you during the stay but we hope to have your
magnanimity by recommending us to near and dear.

Thanking you once again and wish you the best.

Warm Regards,
Dhiren Johar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folkestone, United Kingdom
Level Contributor
164 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

Was all very new(ish!) when we stayed, room was small but had everything you needed, didn't eat at the hotel so cannot comment on restaurants. Swimming pool is huge & had it all to ourselves - bit chilly but that's April for you!

  • Stayed April 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hufflepuff33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
289 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 bubbles Reviewed January 25, 2013

Good - Strong shower, large rooms, nice central garden as shown in the picture but we went at a time when there was constuction. Very decent breakfast - we liiked the Thosai.

Bad - certain furnishings a bit old

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
Helpful?
3 Thank DrJohnWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, January 28, 2013
Dear Dr.Wong,

Greetings from the Wyndham Grand Agra!

Thank you for choosing to stay with and sharing your experience.

Refurbishment for certain rooms was completed recently, some rooms which remained will be completed shortly.

Thank you and looking forward to your continued patronage.

Dhiren Johar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 25, 2013

We (my husband and I) spent one night here on the way from Jaipur to Delhi by road. Agra itself is a dive, which is such a pity considering the breathtakingly beautiful Taj Mahal is situated here.

The 'security' at the door was laughable. They did not search me or my bag, even though I set off the metal detector. The reception staff didn't seem particularly bothered about their jobs either, which doesn't give a particularly good first impression.

The room itself was large and clean, while the bed was comfortable enough for one night.

Having seen how awful Agra is by day, we were reluctant to go out at night so we opted to dine at the hotel's buffet.

The service was average and the food mediocre and overpriced, as one would expect from a hotel's dinner buffet. Perhaps the worst part was the atmosphere which was so dismal, we got out of there as quickly as we could. We would have been better off going out to eat!

Stay here only if you're passing through for the night, otherwise I'd advise you to find somewhere else.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sammy_Monster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, January 28, 2013
Dear Ma'am,

Greetings from Wyndham Grand Agra!

Thank you for providing your candid feedback. We have had our Security personnel de-briefed to ensure 100 percent compliance to checking norms. All the baggage in any case goes through the scanner and ideally your handbags too should've been checked.

We are equally disappointed to note that the Resort, in general and its feel did not meet your expectation.

We wish you the best. Thank you.

Dhiren Johar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

It made our trip memorable as i dreamt. it is a very spreadout property with well mentain services.
A very good product for Grand Wedding as they have fountains, big lawns, big business centre, big guest rooms.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank happyy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, January 28, 2013
Dear Madame/Sir,

Greetings from Wyndham Grand Agra!

Thank you so much for writing and recommending us.

We look forward to your continued patronage.

Best wishes,

Dhiren Johar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kadima
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 22, 2013 via mobile

Dec 2012 great retreat after the long drive from rishikesh . Clean, great bed, pretty furniture and overall great service.
Gorgeous landscaping and manicured gardens, I wish the government would keep the national monuments (taj mahal)as clean and green as this hotel is kept. Good breakfast .

  • Stayed December 2012
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank dec3096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this review, January 23, 2013
Dear Guest,

Greetings from Wyndham Grand, Agra!

We are delighted to note that you had a memorable stay at our hotel and that we have your splendid recommendation for all Trip Advisor users through your review.

We wish you the best and look forward to your next visit to Wyndham Grand, Agra.

Thank you and best wishes,

Dhiren Johar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orient Taj

Property: Orient Taj
Address: Fatehabad Road, Agra 282006, India (Formerly Wyndham Grand)
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #76 of 145 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Orient Taj 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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