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“Most remarkable hotel we've ever stayed”
Review of Orient Taj

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Orient Taj
Ranked #110 of 142 Hotels in Agra
Reviewed January 21, 2013

Wow. This hotel was seriously luxurious. From the heavenly pillows, to the cold marble floors, the rooms were like living as royalty. The lobby was absolutely grand, the outdoor courtyard where we walked to get to our rooms was awesome. Huge fountains danced and changed lights in front of our eyes. My only complaint was I was excited for a hot tub, but they did not have one. We instead did a steam room. The breakfast was awesome the following morning. I wish we had spent more time at the hotel!

  • Stayed: January 2013, traveled as a couple
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3  Thank BrettaAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 21, 2013

This vast, palatial and modern hotel is built in the style of many of the region's famous palaces, probably to convey to guests their status as the present day aristrocracy. It is quite faithful to the originals architecturally, as far as we could ascertain, but we found it too overwhelmingly sumptuous, with prices to match. Business travellers seldom use all the amenities offered in such places and tourists are out and about most of the time. Our room was luxurious on a gaspworthy scale, but as often happens in air conditioned hotel rooms, our sleep wasn't peaceful. Granted, we were there on New Year's Eve when a gigantic 'gala dinner' was held on the lawns in the grounds. It was vulgar and garish with lowest-common-denominator music blasting conversations away;, mediocre, high school level dance acts and desperate looking waiters running or standing (even worse) around in the deep chill of the winter's night. Booking for this event was mandatory if one needed accommodation at the hotel for that night. The only good thing about it was the food, first as served snacks and then as a buffet - splendidly abundant and absolutely delicious. There are several restaurants on site, but the most used one is excellent - if expensive. The check in procedure was poor, the internet poor, the luggage slow to reach our room and an expectation of 5 star tips every time one turned a corner very obvious. We would rather opt for a cheaper, more personal place next time.

  • Stayed: December 2012, traveled as a couple
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1  Thank Meryl U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 23, 2013

Dear Guest,

Greetings from Wyndham Grand, Agra!

We thank you for your review and feedback regarding your stay New Year’s Eve. We are disappointed that the show and performances did not meet your cheer. However, the show was put forward by an experienced Event Management Company and all the performers were talented and experienced. We receive many compliments regarding New Year’s Eve from the guests who stayed with us that night but we are sorry that our efforts were in vain as far as your taste concern.

We apologize for any inconvenience you have and I have written a mail separately seeking some clarifications, for which we would appreciate a response at the soonest convenient.

Thank you and best wishes,

Dhiren Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2013 via mobile

This hotel has been de decorated to emulate the taj Mahal. Amazing architecture, landscapes Gardens, luxurious and spacious rooms plus a calm and luxurious pace ambience.
Our room was lovely, placed in a block of 4 rooms which were set in a courtyard with Ornamental gardens just of remain Gardens behind the hotel building. It was crisp and cold but sunny and so we did not use thepool, however thepool was set up to use and looked very inviting.
Food was great, a good selection at breakfast and at the cafe the salmon and The chicken were of 5* restaurant meal Standards.
The bar had a great tropical fish tank and the cocktails served were highly priced but strong.
The service was great, attentive but not overpowering.
The hotel itself is about 10 minute drive from the taj Mahal. It is situated at the quiet end of the busy hotel and restaurant strip in Agra.
Would recommend, as the price was excellent, compared to the other well known 5* hotels in the area. None of the other hotels look as stunning and give you a sneak peak of the glory of the taj Mahal before you see it.
Wonderful, shall return just to stay at this hotel.

  • Stayed: January 2013
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4  Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 23, 2013

Dear Guest,

Greetings from Wyndham Grand, Agra!

We are indeed heartened and grateful to have such a wonderful review and feedback on our hotel setting, comforts and services. Indeed the hotel and its facilities have been designed to create an awe inspiring experience for our guests. Although we are a young hotel, no effort is spared in providing an indelible experience to our guests.

Thank you for choosing to stay with us and we look forward to your next visit.

Regards,
Dhiren Johar

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Reviewed January 18, 2013

We stayed in Nov 2012 for one night. I found the hotel to be quite good. The styling and layout of the hotel is like a open palace with garden in the center. The rooms are okay but the bathrooms are a disappointment. Food is very ordinary and nothing great. Staff is good but need to be more well groomed and trained. They have a fantastic play ground for kids and some sports like tennis, Basketball. the swimming is one of the BEST I have seen in any Hotel..it has sunken Bar and huge pool.

  • Stayed: November 2012, traveled with friends
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4  Thank PrashantSarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 20, 2013

Dear Guest,

Thank you very much for your feedback and look forward to your recommending our hotel. We apologize that the bathroom of your room was not up to the mark at the time of your stay, however most of the rooms which had a problem with the bathroom presentation and upkeep have been refreshed and restored.

Training modules have been introduced to enhance, competence and service excellence. New uniforms have also been issued to the staff.

We look forward to your next visit and recommending our hotel.

Warm Regards,
Dhiren Johar

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Reviewed January 18, 2013

We visited the W. Grand Sep 2012. The hotel was nice depicted the Mughal Style of living. Quite different compared to other hotels. The hotel is good except the bathrooms are too small for a five star hotel. Staff are good and friendly. Breakfast was good although not much variety.

  • Stayed: September 2012, traveled with family
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3  Thank kerry s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 20, 2013

Dear Guest,

Thank you very much for staying with us and your kind feedback, we look forward to your next visit and recommendations

Warm Regards,
Dhiren Johar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

In short :
1. Food was awesome
2. Staff was very less in nos.
3. Infrastructure was awesome
4. Service was slow
5. Rooms are Good n cosy
6. Quantity of food was very less
7. And definitely it was overpriced
8. Pool area was super awesome but not maintained
9. Kids playing area was cool

Room Tip: Have a room near to dining area
See more room tips
  • Stayed: January 2013, traveled as a couple
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Thank sandesh_sharma_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 20, 2013

Dear Guest,

Thank you for staying with us and your feedback.

We apologize that your experience of our service standards was not up to the mark; however, we have adequate staff for our hotel. If you would kindly elaborate on your experience which led you to believe that there was a paucity of staff in our hotel, then we shall investigate and rectify the situation.

Kindly do let us know about which particular dishes you found the portion size to be small. Please feel free to write to me directly on gm@wyndhamgrandagra.com

Warm Regards,

Dhiren Johar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

Visited in Dec 2012. We stayed at the Jahangir block and it was awesome. Room service was efficient and courteous. We had no complaints about the housekeeping and the entrance was stunning. Concierge cleared our bags with no hassles and we all enjoyed our 1 night stop over here. The morning was understandably misty (winter) and this gave us some good photo opportunities in the expansive courtyard. Most definitely value for money.

  • Stayed: December 2012, traveled with family
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2  Thank Shakoor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Orient Taj, responded to this reviewResponded January 14, 2013

Dear Mr.Shakoor,

Greetings from Wyndham Grand Agra!

We are delighted to note that you had a good stay with us and we thank you for recommending us.

We are grateful for your patronage and look forward to your next stay with us.

Best regards,

Dhiren Johar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orient Taj

Address: Fatehabad Road, Agra 282006, India (Formerly Wyndham Grand)
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #110 of 142 Hotels in Agra
Price Range: $69 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orient Taj 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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