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Reviewed August 16, 2012

Normally we don't stay in places so oppulent, but my girlfriend was treating me for my birthday and got a great deal online. In short, the place is fantastic. Everything... Top drawer all the way. Very nice staff too. Not much more to say, really... :-) If it's in your budget, great... If not, look for online specials, especially if traveling offseason. It is worth it.

Stayed: August 2012, traveled as a couple
1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

The hotel, as many have mentioned, is refurbished to a fairly high standard. The check in was smooth, fast and professional. Choice of many restaurants though are quite expensive when compared to counterparts but good food. The hotel has a large pool which was welcome during the hot weather today though the pool bar is not stocked and drinks are brought from the main bar inside the hotel. The bar attendant appeared a bit shifty when quizzed as to why he wanted cash for mineral water and the remainder could be charged to the room. When promised to pay him later as we did not carry cash, he later followed us to our room to ask for the money without a bill. I again felt he was up to no good and insisted he gets a computerised bill which later appeared and was charged to our room. The disappointment was that there was no hot water during the two days stay with differing excuses made by different people including that they ran out of hot water and ' the boiler has broken down but is now fixed'. This clearly was not the case, their hot water system simply cannot cope with the demand of the hotel. We tried to use the room shower at different times of he day with no change!! The staff simpy could not be bothered to check which says to me they have known all along that the system cannot cope. Most travellers stay one or two nights so by the time they sort the complaint the guest has left and starts again with the next. Next, on our first night we were rudely awakend by a new family moving in to the next door room which happened to have a connecting door, at 1.30am! The lady was trying to force open the door and i could hear her asking why the door could not be opened. I later complained and i assume so did the guests after i had some words with them and they were swiftly moved. There should be double doors to the protection of all guests and to ensure privacy. We could hear everything they were saying! By the way we are still at the hotel and this being a 'live' experience. What a shame, they got most of it right, except for the basic need of a hotel traveller.....a good nights sleep and a hot shower!

Room Tip: Make sure you do not have inter-connecting rooms unless you need them. Can't help with the hot water though!
  • Stayed: August 2012, traveled with family
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Thank Agra17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Wyndham grand is the least known property in Agra, but is a pack or surprise. the speed at which they check you in, the rooms, restaurants and amenities are very good. It is a nice family breakaway.

Food is ridiculously priced, but is good.

Room Tip: Yamuna Express Way (Noida – Agra) – Important travelling tips The newly inaugurated Yamuna Express Way is fascinating many commuters and tourists alike to zip through the new express way. However, if you are travelling to Agra for the first time through this express way, here are a few important tips, which you should keep in mind before planning to take that road – 1. The new express way has no fuel station through-out. Therefore, tank up your car to cover 165 – 200 KM, else your car will be left gasping for fuel. 2. There are no eating joints or dhaba on the stretch. There are a few eating joints adjacent to the 3 Toll plazas en-route, but they are not yet operational. Therefore, please stock food, especially for the young ones. 3. If you are travelling from Noida – Agra, the drive will take you less than 2 hrs (at an average speed of 120 KMPH), but the exit from express way to Agra city (or Taj ganj area, where most of the hotels are located), could be a painful drive of 1.5 -2 Hours subject to traffic conditions. While Google Maps is of great help, but be mindful of the fact that the NH 93 (road perpendicular to NH-2 leading towards Aligarh) is full of massive pot holes between Rambagh and Khandauli (the intersection between NH93 and Yamuna Express way). Instead go straight on NH 2 to meet the intersection of Yamuna Express way, which is also the beginning point of the express way. This way, you will definitely save 1 hour or so. 4. There are no signage of the new express way in the agra city or for that matter on NH2, the old highway between Delhi and Agra. Therefore, study the map well before you plan any detour from any of the cities in between Delhi and Agra such as Mathura, Vrindavan or Palwal.
  • Stayed: August 2012, traveled with family
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1  Thank Pravein09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

The hotel itself is great-- the lobby is absolutely stunning, the grounds are well maintained, and the room was clean, spacious, and modern. At half to a quarter of the price of the Oberoi, you won't be disappointed with the space or style. The customer service, on the other hand, was very poor. We were greeted with flowers and tea but proceeded to wait 20-30 minutes for a room assignment. And despite having paid in advance, we spent at least that long at check-out arguing with the front desk attendants, who insisted we pay a second time. It worked out in the end, as these things always do, but was unpleasant enough to mention. Overall, I would still recommend the hotel for the design, price, and location.

  • Stayed: February 2012, traveled as a couple
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Thank elderbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

We booked the Wyndham Grand as a bit of a treat for ourselves.
(We pre-booked a taxi from the train station to the hotel, and worked out an agreement with him to bring us around Agra and the fort and Taj Mahal for the two days that we were there. This was a great call, and would recommend anyone do the same if there for one night as we were. The tour guide made everything so much easier for us!)
On arrival we were really impressed by the exterior of the hotel. It is beautiful.. The staff were very welcoming upon arrival.
We were shown to our room which had two single beds and we were told that the third bed would arrive later that evening. This was not ideal as there was 3 of us travelling and had wanted to rest before going out to explore the fort! The room was gorgeous however and we had armchairs to relax on.
The next problem was the bathroom floor was flooded. We rang reception and to be fair our rooms were changed immediately.
After going to the fort that night we decided to eat at one of the hotel's numerous restaurants. We chose the outdoor buffet as there was entertainment provided. Walking to the restaurant we passed the swimming pool, unfortunately our time was limited so we couldn't go swimming, but it did look amazing.
The dinner was the biggest disappointment unfortunately, I did not think that there was a great amount of choice. It was too expensive for what it was.
The entertainment was enjoyable, dancers, musicians and a puppet show, but each required a tip, so the dinner was the most expensive meal we had in India.
The next day was our early morning start to visit the Taj Mahal, beautiful!! Totally worth the 5am start!
When we returned we went to the breakfast room, the breakfast buffet was excellent. Great choice and service.
After a rest, we went out again to the Baby Taj and some shops that we were brought to by our guide:)

All in all, the Wyndham Grand Agra is a fine hotel for a short visit, but I would recommend that you eat outside in Agra to find better value for money.

  • Stayed: July 2012, traveled with friends
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Thank CiaraPennyLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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