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Hotel Crystal Retreat
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Reviews (76)
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30 - 35 of 76 reviews
Reviewed March 12, 2013

While the pictures advertising the place clearly show a 4-story building, when we arrived at the Crystal "Retreat", it was clear that the photos had been enhanced. Crystal Retreat is basically the 4th floor of a shabby commercial building. You have to walk up a flight of stairs to get to the elevator. While the interior is nicer than the exterior, it wasn't very clean, the sheets were spotty, and the food was lacklustre. I understand that there are budget hotels, but for the price we expected a proper hotel.

Stayed: February 2013, traveled as a couple
3  Thank Liam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at Hotel Crystal Retreat, responded to this reviewResponded March 23, 2014

Dear Sir/Madam,

Greetings of the Day ! !

Thanks for choosing Hotel Crystal Retreat.

We are apologize for the inconvenience caused.

We are sad to received this comments from your side as we every time give special care of our valuable guest but sometimes can't help it.

We assured for the best for our services.

We wish to visit again and give us a chance to serve great hospitality and we will make your stay very comfortable and pleasant.

Thanks & Regards
Farukh Khan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

The hotel was very neat & clean, well located in the market area; but there are a few ifs & buts-
1. The room size is good, but bathroom is a bit small.
2. The water does not become very hot in the geyser, and also the pressure of Hot water is very low, thus it was impossible to take a bath under the shower.
4. The room service was not very prompt.
Else, it could be really a A-one hotel.

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Cleartrip
2  Thank Arnab K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

The hotel is on 4th floor of a commercial building, getting into the hotel is a problem (the lifts are super small) but otherwise its a decent hotel . The room was good and the toilet was clean. Breakfast is OK.
Only the Gumbad and upper portion of the Minars is visible from the roof top restaurant, so don't make the view of Taj as a deciding criterion.

Overall its a decent hotel if all you are looking for is a place to crash in for a night or two.

  • Stayed: April 2012, traveled with family
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2  Thank sourabh187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Please do not book this hotel, the pictures and hotel is completely different. Its a scam. Cancelled the hotel room and my guests choose to stay in another hotel . No refund. Avoid this hotel at any cost.

Stayed: February 2013, traveled as a couple
Review collected in partnership with Cleartrip
4  Thank Tamaldey5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

The rooms were very average, the wifi was horrible but for what we paid it was okay. The staff, however, were very accommodating and helpful throughout our stay. It isn't very clean at all and the sheets were stained. Only 1km to the Taj Mahal!

  • Stayed: February 2013
    • Value
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2  Thank Biancaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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