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“"nice experience-nice stay"” 4 of 5 bubbles
Review of Hotel Taj Resorts

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Hotel Taj Resorts
Ranked #16 of 146 Hotels in Agra
Usa, Japan
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“"nice experience-nice stay"”
4 of 5 bubbles Reviewed June 21, 2014

Was here for 2 nights from 16th May 2014 to 18th May 2014. Beautiful View of Taj from our Executive Category Room. Staff was very courteous and always smiling to help for any request. Best and most Prompt Room Service. Great Magic show for Kids. Cant find anything to Complain.
overall it was a place worth of money and time.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
23 Thank ShribhanNRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, August 15, 2014
Dear Guest,
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Thank you for choosing to stay with the Hotel taj resorts, Agra among many options available to you in Agra. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thank you,
sunil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,461 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (289)
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Pondicherry
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

We spent with family in 2 rooms, for 2 nights. Rooms are clean. Manager and staff are very kind. Breakfast is complete. There is a swimming pool on the top floor. My children and myself had good time there. The lone thing is that we were hassled by rickshaw drivers to bring us in some shops or restaurants, to touch their commission. Be aware, everything is working with commission ! Better to have food in the hotel restaurant, or select a local restaurant. Definitely, we'll come back. Hotel provides also entry ticket for Taj which is fabulous. Better take a guide for 2 or 300 Rs.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
22 Thank ilyaszamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, June 13, 2014
Dear Guest,
Thank you for choosing Hotel Taj Resorts and taking time to express your thoughts. We are very happy to know that you enjoyed your whole stay and we appreciate your comments on the overall facilities provided by our Hotel. It was a pleasure having you with us and we look forward to welcoming you back soon.Thank you for staying with us.

Thank you,
sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed June 8, 2014

Taj Resort Agra

The service here was not great but breakfast was good. The rooms are dated compared to the photos and there are only 4 sun loungers in total.

We had a rep check us in a said he's asked for a top floor room as they were better for the Taj views. None of the rooms face towards the Taj so don't be fooled. The best area for teh view is on the Taj viewing area which has seating for two.

We waited for 30 mins for a drink by the pool before cancelling and going to the room for water instead.

On trying to use the pool we found that the sunbeds were being painted and had to ask the management for the workman to leave the sunbathing area and stop the work. We experienced dust from the sanding and primer on our belongings.

The safe in the room didn’t work and were given a key which we were required to hand in at reception. I fixed the safe and kept the key until we left as we did not feel that it was secure as the maintenance man arrived with the key. On a previous occasion in a different hotel I locked the safe and forgot the number. Two staff arrived with the key locked in a mobile safe and I had to sign for it and wait while it was used and the key signed back in. There did not seem to be any security around the safe key at Taj Resort.

The room was very run down compared to the photos on the website and a wall light in the bathroom was hanging off.

We were confused at dinner when asked if we wanted a drink. I responded by asking what they had. Beer was the reply.

Ok, so you only have beer? Yes, and whiskey. Just beer and whisky then? Yes, and Vodka. This went on until we heard the full selection which finally included water and other soft drinks. Probably just the language but amusing as well as a little frustrating.

Room Tip: No room has a Taj view
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  • Stayed May 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Instructorevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, June 13, 2014
Dear Guest,
Thank you for choosing Hotel Taj Resorts and taking time to express your thoughts. We apologize to you for the inconvenienced caused. There were few issues which affected our service and we regret it. Sometimes wrong information leads to misunderstanding which is mostly spread by third party such as travel agents . I assure you the isuues you mentioned are currently being handeled. We treat our Guest with highest priority and our belief is Atithi Devo Bhavah(The guest is God).
We look forward to welcome you back. Thank you for staying with us.

Thank you,
Sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed June 5, 2014

I had an opportunity to be at Hotel Taj Resorts for one day 14th may 2014. During may visit to Agra Mr. Arif my visit coordinator booked my stay at Taj Resorts.

I check in around 6 pm on 14th May. They gave me a ground floor room which later after seeing the top floor rooms was not up to that mark. But my first impression was GOOD. Decent room with LED, A/c & a neat clean bath room. More over free WIFI.

I had a nice sleep after my Taj Night View Tour. Next morning had a view of Taj from Roof top where a small swimming pool also was there. i could not use the pool since they insisted for proper swimming costume. I missed the pool.

Later had a break fast which was complimentary where i found that most of the inmates were foreigners.

i will rate this as a good option for a night stay near TAJ.

  • Stayed May 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
22 Thank Athif77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, June 13, 2014
Dear Guest,
We appreciate you taking the time to write for Hotel Taj Resorts Agra on Trip Advisor. We are happy to know you have the comfortable stay in the hotel. We really appreciated your comments on food, location, and rooms. We are certain you will experience the difference in your future visits. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thanks you,
Sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taoyuan, Taiwan
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

這次在印度的旅行中,此間飯店給予的整體住宿體驗極佳。
旅程中最乾淨的房間及毛巾、好吃的飯店餐廳(1F)及吃到飽的早餐、到機場的雇車服務的司機素質也極佳(親切,開車技術好),也提供車站到飯店的免費接送服務(小缺點花了一些時間才找到預約窗口,email不見得會回要打電話確認服務窗口)。另外還協助代訂Taj Mahal的夜間門票,笑臉迎人的服務人員。

Highly recommend; a well-located hotel with good service. Free railway station pickup, good breakfast, smiling staff, high quality airport pickup service. The hotel even can help you to buy the night view ticket of Taj Mahal. The only concern is that the contact window doesn't always reply your mail, if you don't get any reply, do contact the hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
23 Thank echooolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, June 13, 2014
Dear Guest,
We appreciate you taking the time to write for Hotel Taj Resorts Agra and your rating and comments for the facilities provided by our Hotel. We are happy to know you have comfortable stay in the hotel. We really appreciate your comments because this is a big motivator for me and whole staff which helps us in providing the best service to our Guest. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thanks you,
Sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kolkata
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed May 29, 2014

Selected this hotel because of the decent reviews and perfect location. It is walking distance from the Taj Mahal. But the hotel itself is rundown. The rooms were stinking. There were mosquitoes . Dining options are bad. We were 6 people and we asked for a table for 6 to be booked on the terrace restaurent. The made us sit on a table meant for 2-3 people. The food is bad, nothing authentic UP taste about it. This was probably a once upon a time good hotel which had a reputation which is now being destroyed.

Room Tip: None all stink and have mosquitoes
See more room tips
  • Stayed March 2014, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank ddinesh42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, August 15, 2014
Dear Guest,
Please accept my sincere apologies for the disappointing experience you had at Hotel Taj Resorts, Agra. We regret our hotel did not live up to your expectations. It is also disappointing you found the food quality not up to the mark. We have taken note of your valuable comments to improve, as these enables us to target problem areas and take actions accordingly. We look forward to welcoming you back soon .Thank you for staying with us.

Thanks you,
Sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed May 29, 2014

A good hotel ,with a small swimming pool on the roof,whose best attraction is the distance to Taj .
if you plan to go to visit at the dawn this is the hotel.Just 10 minutes walking.
unfortunately nothing else around.

  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
25 Thank margrantcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, June 13, 2014
Dear Guest,
We appreciate your comments and are very proud that our guests share their pleasurable experiences with others. We are happy that we were able to meet and exceed your expectations of service.
It was a pleasure having you with us and we look forward to welcoming you back soon.Thank you for staying with us.

Thank you,
Sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Taj Resorts

Property: Hotel Taj Resorts
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Agra
#9 Business Hotel in Agra
#12 Luxury Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Taj Resorts 4*
Number of rooms: 40
Official Description (provided by the hotel):
Just located 550 meters from Taj mahal at Walking distance. 3 Star luxury hotel 34 centrally air conditioned rooms with modern interior design,a multi-cuisine restaurant(Bon-appetit), roof top swimming pool with the great of taj,rooftop restaurant with live music and two banquet hall of (250-300pax) capacity. ... more   less 
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Also Known As:
Hotel Taj Agra

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