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“'You have to ask for everything'”

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Hotel Jyoti Continental Agra
Ranked #78 of 207 Agra B&B and Inns
Reviewed November 2, 2011

The good things first: it is located within 15 minutes (by car) from Taj Mahal, although the hotel is difficult to locate if one arrives at Agra in the late evenings like us (almost no one could give the exact location of the hotel and the phones kept ringing when I tried to contact the hotel for directions). The suite in which I stayed was spacious and the AC and TV had remotes and were working. But it ends there. I had booked the hotel through a travel website and it promised wi-fi and newspapers which were never available. The choice of food was limited with only very spicy and oily North Indian fare available that tasted the same whatever the dish (there was a Menu Card giving options but that was for its Delhi Hotel I was told !). The breakfast had no option but Purii bhaji ( spicy and oily again!) and only after much cajoling a sad version of Bread Toast arrived which probably had margarine in it. The bathroom door wont shut unless someone from outside pulled it hard and the wash basin tap gave electric shock when the geyser was turned on. We stayed for a few days and settled the bill the night before we had to check out in the morning. There was a lot of overbilling in the food items that had to be rectified so one has to be vigilant and keep a track of the expenses at the hotel. The mantra at this hotel is 'You have to ask for everything' even if only a few of your needs are ever answered. It is a Budget Hotel at best with pretensions of grandeur which evaporates when one actually checks in!

  • Stayed: October 2011, traveled with family
    • Location
    • Sleep Quality
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7  Thank johnabs786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 - 54 of 54 reviews

Reviewed October 3, 2011

We stayed in this hotel for one night, booked through travel website for 3 people. i had confirmed the room over phone a week before. We reached the hotel around 8 pm, there was no room available, since all rooms were given to a group. After a 15min wait they cleaned one room and allotted to us. I had a quarrel with the reception people on delay and they were asking extra money for extra bed which already i paid through travel website. Finally i made the so called manager to understand.
Actually rooms are good for the price tag.
There was no remote to AC, lame excuses again.

I want to take matter to notice of the owner that i my view a good property has been given to group of ex-lodge keepers to manage. Even though they are polite, they give excuse for every thing, talk just like a lodge fellow near any Metropolitan railway station, extending talks and not do the required.

For travelers, i hope there will not be any group staying there when u go there. Good budget option at Agra.

Room Tip: Family rooms are a good option.
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  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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3  Thank ram77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2010

The management is very friendly and co-operative and the room service excellent. They take extra care of their customers and do their best to keep them happy! I Will recommend this hotel to all type of travelers

  • Stayed: September 2010, traveled on business
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7  Thank poojaalld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Jyoti Continental Agra

Address: A - 5 | Off Faridabad Road, Agra 282001, India
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #78 of 207 B&Bs / Inns in Agra
Price Range: $15 - $22 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Jyoti Continental Agra 2*
Number of rooms: 30
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