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OYO 11652 Hotel Crystal Inn
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Reviews (337)
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All reviewstdi malltaj mahalcomfortable stayneat and clean roomsrecommend this hotelhotel roombusiness tripground floornice experiencerooftopkmfidelhirajasthanoperativemr
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Reviewed April 1, 2014

1. Location is favorable. Close to Taj Mahal East Gate. (The hotel website says 450 m but it is actually close to 4/5 kms)
2. Food is good. Breakfast choices was enough and the staff takes good care.
3. Do not have enough parking. Only the area adjacent to the hotel main gate can be used.
4. Rooms and small but very well maintained.
5. Their roof top restaurant claims a view of Taj. But that is only for day time (maybe ..didn't access the roof top restaurant in the morning). Disappointing for a person who has reached there from Rajasthan and has been treated by beautiful fort viewing roof tops there !
6. The hotel says it has a massage center but we never saw it operational. When we asked for it they send a hotel staff who opened an unoccupied guest room for the same! (Of course we didn't take the service)
7. Check receipt carefully during check out. They are prone to mistakes !

  • Stayed: March 2014, traveled with family
    • Value
    • Location
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1  Thank Sayantani C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at OYO 11652 Hotel Crystal Inn, responded to this reviewResponded April 3, 2014

Dear Sir/Madam,

Greetings of the Day ! !

Thanks for choosing Hotel Crystal Inn ! !

Thanks for rating for our Hotel Crystal Inn.

We do have massage centre but it is clsed from some because some renovation wotk is going on there we are upgrading so many things that is why we will opned the same in the month of May 2014.

We wish to visit again to our property to serve you the great Hospitality.

Thanks & Regards
Farukh Khan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

This hotel seemed to cater more to Indian guests than to foreigners. Basic but comfortable rooms. Free WiFi was not always working. Not much in the immediate area as far as shops or restaurants. Very small lobby. Breakfast was served on the rooftop. Rooms were a good size, but the lighting was very dim. A decent budget friendly option.

  • Stayed: January 2014, traveled with friends
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    • Location
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    • Service
Thank profs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at OYO 11652 Hotel Crystal Inn, responded to this reviewResponded March 31, 2014

Dear Sir/Madam,

Greetings from Hotel Crystal Inn, Agra.

Thanks for choosing Hotel Crystal Inn.

We are thanks for your review for our hotel and for suggestions.

We assured that we will fulfill the suggestions.

Our team of highly professionals trained staff always ready to give best of our services all time this helps us to make your stay pleasant, comfortable & unforgettable.


I believe that this relation with our hotel will be long lasting for ever.

We request you to please visit again and give one more chance to serve you the great hospitality.

Thanks & Regards
Farukh Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014 via mobile

My partner and I and a friend stayed here in Dec '13 for 1 night. This hotel offers the amenities you would expect from a mid range hotel in this price range. Good sized room with the standard TV / fridge / en suite with good beds and clean linen. The bathroom was OK but could have done with a more thorough clean. Location is very convenient for the Taj Mahal. Reception staff were OK at check in but pretty disinterested on check out and a group of men were lounging around reception watching loud TV both days we were here. A friend of ours was quite unwell whilst we were here (not related to the hotel) and a doctor was called for but I did not feel that the hotel staff were as attentive in assisting us as they should have been. I think the staff demeanour could do with some work, generally they seem a little bored and uninterested. Acceptable but not 'good'.

Stayed: December 2013, traveled as a couple
Thank agrotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at OYO 11652 Hotel Crystal Inn, responded to this reviewResponded March 28, 2014

Dear Sir/Madam,

Greetings from Hotel Crystal Inn ,Agra.

Thanks for choosing Hotel Crysta Inn Agra.

We are sad to receive this review from your side that you were not quite happy with our staff.

We are also very thankful for your suggestion and we will definitely make the changes and will give them a better professional training.

Please give us a one more chance to serve you our great hospitality with smile staff.

Sorry for the Inconvenience.

Thanks & Regards
Farukh Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

For the price we payed everything was at par. Clean rooms , generally friendly staff , the WiFi was albeit slow.They give free accommodation for the driver. The food is very decent , albeit we took a risk of ordering Chinese in a mughal bastion ! They have a rooftop restaurant which is quaint and well done.Location wise close to the Taj , but away from the hub bub of the town , nice and quite.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Anirvan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at OYO 11652 Hotel Crystal Inn, responded to this reviewResponded March 22, 2014

Dear Sir,

Greetings of the Day ! ! !

Thanks for choosing Hotel Crystal Inn,Agra.

We are glad to received your review and we are happy that we have made your stay comfortable.

Thanks for stay with us and we wish to take a more chance to serve you with our best services.

Thanks & Regards
Farukh Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

do not expect anything more than average or below par....average food, average rooms ( clean though ) , slow wifi ( free ), no tv channels...we booked 2 rooms, In 1 room you can see all the channels but in the other just 4 to 5 ... we complained but of no use...we were there for 2 nights n 3 days but both the nights there roof top restaurant was booked for a private party so cannot use it..lot of noise of dogs barking n people talking during the day n night...staff was courteous...book it only without expectations as the price is low ( at times u can ask if u pay )...bye bye

Room Tip: dont go for the rooms facing main road...lot of dogs barking at night n people talking
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shiban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAgra, Manager at OYO 11652 Hotel Crystal Inn, responded to this reviewResponded March 22, 2014

Dear Sir/Madam,

Greetings from Hotel Crystal Inn , Agra.

Thanks for choosing Hotel Crystal Inn , Agra.

First We are very sorry to received a this type of review from your side.

We assured for the best of our services for your next visit to our Hotel.

We wish to come again and will get a chance to serve you with a great hospitality.

We assured for the best of our services for your next visit.

Thanks & Regards
Farukh Khan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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