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“comfortable and homely.”

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Ooty - Elk Hill, A Sterling Holidays Resort
Certificate of Excellence
Reviewed August 20, 2014

As Time Share owners we were happy to see Elk Hill after its renovation....Clean rooms and Homely atmosphere...we made our booking after a warm and friendly reassurance from Mr.Sridhar that he would give us a clean and renovated room.Thank u sridhar...,The happy smiling faces of the front office staff and the Hot Lemon Tea refreshed us completely.we were given a comfortable twin room on the 2 floor,the house keeping are excellent,we got all our requirements in 5 minutes of phoning them and that made us happy.The bathroom bath cubicle needs to be seen as water flows out making a mess,Room 427.All other things were perfect so we dint complain then.
The Dining experience was a Pleasure ...Daniel was super smart..he convinced us to have our meals there,.gave us a good deal...which was well worth it.All the F&B guys are Courteous and Pleasant and the real Icing on the Cake was the Tasty food ...Well Done CHEF ...WE are glad that the place has improved and things are looking bright...Utility charges are a little high for Time Share Owners especially during Off Season...WE THANK ALL OF U AT ELK HILL.

Room Tip: The 2nd floor front facing in the main block.
  • Stayed: August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank naina55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 - 539 of 710 reviews

Reviewed August 13, 2014

The ambience, service, room quality, food. Everything which can be noticed performed very well, and must say we are delighted by service. Indeed is little heavy on pockets but worthy and value for money is quite high. I would recommend 5 stars. Must say for everyone.

Stayed: August 2014, traveled with family
2  Thank Avisek4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2014

We are in travel agent, We would like to inform you bring your kind information that , As we booked 10 rooms in your Hotel for our Executive Guests on 18th July 2014. As we agreed camp fire & Light Music also in our agreement. But you people are did not arrange properly camp fire on time because of your firewood was wet and 3 rooms water heater was not working so our guest did not get hot water and your staff behavior is very poor. Today morning our guest found the Cockroach in your complimentary breakfast (Find attached photos) and your room service is very poor. So that our guests very disappointed as we took room in your Sterling Holidays (Elk Hill-Ooty)

Worst behavior staff's name also mention :- Mr,Mukesh & Mr,Gopal

Good Support Persons ( catering ) Service basis :- Mr,Kumaran & Danial Team

Recervation Person Mr,Chandrasekar ( Salem )

Note:-

We are book many times other property (In your group of Hotel ) but this time only very bad Quality staffs & Services..

Please Take the action otherwise the people are not interested Bookings When this that type of problem solved then only Customers and your management Happy...

This is kindly information to all ..

  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
8  Thank Siva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014 via mobile

I have visited Elk hill resort during first week of November 2013. Resort situated at Elk hill of Ooty which is very peaceful place. Rooms were good with most of all aminities. Service was bit slower that may be because of pick season. Complimentary breakfast had good variation. We booked 3 rooms. We face main problem with hot water for shower. Rest the resort have good children play area. Our booking was made by Safari tours, Surat.

Stayed: November 2013, traveled with family
1  Thank Vinay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014

Staff at sterling elk hill ooty.

Bala, naresh, Daniel, Ramesh, harishankar, Kumar fnb,

Front office staff:
Mgr. Sridhar, raj Kumar, Prakash, manjunath, Pradeep, Gowtham, vignesh.

Travel desk,
Radha krishnan.

House keeping,
Sridhar.

Resort mgr,
Mr. Ghosh.
It's is truely an awesome place with the most amazing staff I have ever come across. Even my 16mth old boy was missing them when we left the hotel. Nothing was too much trouble for any department whether it's housekeeping or reception or travel desk or restaurant, so much so even Mr. Ghosh the hotel manager took out time from his busy schedule and sat with us enjoying the most amazing tea in that perfect weather. Mr. Ghosh I cannot begin to Thankyou enough for those amazing 5 days at your resort, I would not just recommend this hotel on trip advisor,but every available place I can. It never felt like I was away from home thanks to the family environment which prevailed in the hotel. A big Thankyou to shree dar and the rest of your staff.
A good thing that was recommended to us was the combo offer on our breakfast and either lunch/ dinner or all three.
I cannot wait till my next trip back to this hotel. Absolutely awesome experience.

Room Tip: No rooms or hotels in ooty have either a fan or an air conditioner fitted in the rooms you have to a...
  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Burjis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2014

The resort is under renovation - so avoid it for the near future, if you chose to stay at least watch-out for the hygiene (or the lack of it). You will be sick very sick. While the staff strive to help you but they can only do so much with such a bad property,

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank bluplantevisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

it was beautiful place to stay. its away from the market and it's chaos. the view is awesome. the activity room had good options for the kids. the MC got us playing games and we enjoyed a lot. the food is good but could be better. overall very warm welcome and stay at the resort. the staff was very courteous.

Room Tip: ask for valley view rooms.
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drSRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ooty - Elk Hill, A Sterling Holidays Resort

Address: No 25 Ramakrishna Mutt Road | Elk Hill, Ooty (Udhagamandalam) 643001, India
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Luxury Hotel in Ooty (Udhagamandalam)
#1 Spa Hotel in Ooty (Udhagamandalam)
#2 Top resorts Hotel in Ooty (Udhagamandalam)
Price Range: $63 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ooty - Elk Hill, A Sterling Holidays Resort 4*
Number of rooms: 114
Official Description (provided by the hotel):
Sterling Holidays Elk Hill is a small and tranquil set up with incredible views of the surrounding hills and valley. Amid lofty Nilgiri peaks and low passing clouds, the sloping roofs and terracotta tiles of the resort emerge and vanish. As you look out on the Ooty valley from your room’s balcony or sit-out, time seems to stand still. ... more   less 
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Also Known As:
Ooty - Elk Hill, A Sterling Holidays Resort India/Ooty (Udhagamandalam)

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