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“Comfortable home stay”

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Sterling Ooty Elk Hill
Certificate of Excellence
Reviewed March 13, 2013

We stayed at Elk Hill-Ooty for 2 nights. First we thought that we may not get comfortable stay since it was a deal from make my trip (pay 1N and stay 2N). But we didn't feel anything like that and everything was provided in good manner. Staff are smiling face and friendly. The complementary breakfast was actually huge and delicious (continental, south and north Indian breakfast). They are giving very good holiday activities and indoor games too. Room service was in its best and quick. So we had comfortable weekend and enjoyed our stay. Just relaxed from my routine work.

  • Stayed: March 2013, traveled as a couple
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Thank Arivazhagan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 - 708 of 763 reviews

Reviewed March 5, 2013

stayed for two nights , from check in to check out the staff behavior was nice and house keep is good only thing cost of food is some what expensive. Garden's are maintained well..................................

  • Stayed: February 2013, traveled with friends
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Review collected in partnership with Cleartrip
Thank Karthik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

I stayed in this resort for 2 days. I can say confidently it was my most memorable experience. I just want to have some relaxation in ooty. This resort has good ambience and staff were so good. Food is Yummy. I was served at the best. Would like to have more stays whenever i visit ooty.

Thank you ELK HILL staff who made me feel happy with their gestures and made my moments precious

Room Tip: "Rooms in Ground level were so good".
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  • Stayed: March 2013, traveled with friends
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Thank Krishcherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

had a pleasent stay..rooms are really good and good service too. would be even better if the food menu had more options. Cleanliness is very well maintained ... Room service people are really nice. An ideal stay for couples...

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Cleartrip
Thank Sarath S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

The best times of the Sterling Elk Hill in Ooty are gone. Even the welcome drink and the music in the lobby can´t hide the fact that the rooms are a bit rundown and the staff is not very attentive. But - at least - the views to Ooty are nice, everything is clean and it was more or less quiet.

  • Stayed: January 2013, traveled as a couple
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1  Thank Alexander H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

Hospitality of staff was really great.
Service, food and amenities were all very good
Amazing view of ooty hills and valleys from the balcony.
Rooms were very good and clean. Overall experience was good and we enjoyed our stay here.

Room Tip: Enjoy the breathtaking view of ooty hills and valleys from the balcony
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  • Stayed: February 2013, traveled with family
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1  Thank roseonline2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

we been there in 2011 august , i am from u.s.a and i visit to india and i want to go with my husband and one more couple with us, and we already very tired from traveling almost 40 hours we been there 10 am in morning and they did not check in us until 3.00 pm it was so cold outside and still we have wait that much long time and when we get the room there is no hotwater in bathroom room was so dirty and they move us to some other room that room was newly renovated but still hot water prob. is same one is going to in shower the other person has to be wait at least 45 mint. that's unbelievable and reductase they spoil my vacation and resort has only have them own restaurant and it was very expensive and every time when we got the bill for restaurant it all the time wrong they something and something money which we did not order,when we complain about it they don't listen anything so do not spoil your money, vacation and time it so many thing to write but i don't want to it was very bad experience very bad customer service no no on no never go that place......

Room Tip: if you go then check your bill every time they charge you some extra specially restaurant bill
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  • Stayed: August 2012, traveled as a couple
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Thank Avnikshatriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded April 6, 2013

Dear Madam,

Greetings from Sterling Holidays! We have carefully noted down your concerns regarding the rooms and services and will make sure that this is not repeated in future. We also regret to hear about the inconvenience you faced with check-in and maintenance of rooms. We assure you that we have made a serious note of this and will look into it.

Please be assured that we are making the changes that will showcase our property in a way that earns your appreciation. Your suggestions are always valuable to us.

Sincerely,
Member Relations - Sterling Holidays.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sterling Ooty Elk Hill

Address: No 25 Ramakrishna Mutt Road | Elk Hill, Ooty (Udhagamandalam) 643001, India (Formerly Ooty - Elk Hill, A Sterling Holidays Resort)
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Spa Hotel in Ooty (Udhagamandalam)
#1 Luxury Hotel in Ooty (Udhagamandalam)
#2 Top resorts Hotel in Ooty (Udhagamandalam)
Price Range: $55 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Ooty Elk Hill 4*
Number of rooms: 114
Official Description (provided by the hotel):
Sterling Ooty Elk Hill is a small and tranquil set up with incredible views of the surrounding hills and valley. Amid lofty Nilgiri peaks and low passing clouds, the sloping roofs and terracotta tiles of the resort emerge and vanish. As you look out on the Ooty valley from your room’s balcony or sit-out, time seems to stand still. ... more   less 
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Also Known As:
Sterling Ooty Elk Hill India/Ooty (Udhagamandalam)

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