Gives the brand Sterling Vacations, a bad name. Booked and used a 2 bedroom suite in Sterling Hotels (Elk Hill) and was disgusted at the appalling lack of standards. The suite was practically falling apart. Broken cabinets, paint and flooring peeling away, dingy washrooms, uncleaned washbasins, no room heaters, TV remotes that don’t work, uneven mattresses on beds… the list goes on. Even when you point these out to the staff, they gave us disgruntled and indifferent responses. I had to wait for 2 hours to get the room heaters I requested (from 9:00 PM tll 11:00 PM).
Pity that the awesome valley view could not be enjoyed because we were pre occupied with sorting these issues out.
- Official Description (provided by the hotel):
- Sterling Holidays Elk Hill is a small and tranquil set up with incredible views of the surrounding hills and valley. Amid lofty Nilgiri peaks and low passing clouds, the sloping roofs and terracotta tiles of the resort emerge and vanish. As you look out on the Ooty valley from your room’s balcony or sit-out, time seems to stand still. ... more less
- Reservation Options:
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- Also Known As:
- Ooty - Elk Hill, A Sterling Holidays Resort India