We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay at Sterling Elk Hill, Ooty - Memory of a lifetime”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sterling Ooty Elk Hill
Certificate of Excellence
Reviewed September 12, 2012

My wife and me visited Ooty sometime in June and stayed at Sterling Elk Hill.
The planning was done in May and considering Ooty in June to be heavily loaded with tourists, we thought of having the rooms reserved well in advance. The staff, especially Ms Cheshta Sharma was extremely helpful in assisting us with our trip plan.
Post check-in, the hotel staff left no stone unturned in making our stay etch an unforgetable imprint on our minds. The staff was extremely courteous and facilities were state-of the art. The food was excellent and we even enjoyed the luxury of a very lively candle light dinner.
All in all, a highly recommended place for someone looking forward to a nice and comfortable stay in Ooty.

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ankit_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (751)
Traveler rating
Traveler type
Time of year
Language

707 - 713 of 751 reviews

Reviewed September 10, 2012

For quite sometime, we were planning to visit Ooty. So finally, the day came when we decided to go to Ooty over the coming weekend, booked a cab & then I was looking for a decent hotel to stay at.
We planned a 3D/2N trip to Ooty, so my focus was to spend time with comfort/leisure at a good/reputed hotel. After going through various hotels online, I was finally satisfied with the Sterling Resorts at Ooty. So, I booked a 'Deluxe Suite' at Sterling Holidays, Elk Hill, Ooty.

We reached the hotel at afternoon on the expected day, virtually didn't had any problem in checking-in. We were very well received (things like welcome drink, wet towels, etc. were at place). As booked, I was allotted a 'Valley View' room. Also, the check-out process was very smooth.

Now coming to the pros & cons of the stay:-
+ve:
1. The hotel staff was really very courteous.
2. The hotel location is good. It sits on the top of a hill, so if you've booked a 'Valley View' room, you'll get a really good view of the town & the valley. You can actually see the whole Ooty from your window.
3. As the hotel is a bit (around 4 kms) away from town, so you get a nice, quite & enjoyable stay away from the hustle-bustle of the town.
4. The food quality was good.

-ve:
1. The service at the hotel restaurant is really, really slow. You've to wait for at least 30 minutes at the table for the food to be served, after placing the order, no matter how big or small your order was. We wasted around 2 hrs. daily, just for having breakfast.
2. The check-out time is 10 am (unlike any other hotel, where it's 12 pm)
3. Now the most important part: The room offered to us was strikingly different from the one shown in photographs on the booking website(I was really pissed off by this). When asked about the same, the staff replied that the hotel is under renovation & those pics might be how it will look like after it's completed. That's not at all fair! They can't sell what they don't have!

So, all in all, I booked a decent room, went there with much hope & expectations, but felt cheated after spending so much money.
I expected much more than that from Sterling Resorts!

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ritesh_ranga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded December 5, 2012

Dear Sir,

Greetings from Sterling Holidays. We have duly noted down your concerns regarding the rooms and will make sure that this is not repeated in future. We also regret to hear about the inconvenience you faced with regard to service time at the restaurant. We assure you that we have made a serious note of this and will look into it.

We would like to thank you for your positive feedback on our resort location, staff's behaviour and quality of food.

Please be assured that we are making the changes that will showcase our property in a way that earns your appreciation. Your suggestions are always valuable to us.

Sincerely,
The Sterling Holidays Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

For my honeymoon we decided to book sterling.......it's wonderfull experience honestly!!!!
Go ahead for it ........great ambience,experience, nice view through the window............
Thanxs m very satisfied ...................

  • Stayed: November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank suniljoshiforu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

Excellent resort for relaxation, excellent staff and their service, thanx to sterling holidays & thanx to each and everyone who treated and served us including front desk, restaurant, housekeeping service each thing was proper and pleasurable.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jatarya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

There is no doubt about the hospitality. Excellent staffs and their service. Though renovation is in progress, we have not experienced any hinderence in our stay. The property is so old, however, they are trying their best to keep it clean and excellent. Among any few good old resorts, I would say, Sterling is the best, as it is very Indian. Beautiful location, good play area for kids.We enjoyed our stay in Elk Hill and kids loved it very much.

I wish the best to Sterling Resorts to keep up their excellent service and hospitality and maintain the property to its best.

Have a happy and memorable stay!

Best Regards,
Raj, Bangalore.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rajkumar_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Elk hill resort is located away from city center which makes it very peaceful and calm. The property has huge parking space. Once you enter you are provided with warm wet towel for freshen up which was good on their part. The resort has kids activity area and play room for toddler which keeps them busy for hours. Food quality is good and rooms are spacious and 24 hrs hot water supply. View from the hotel is very nice and the valley is amazing.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank krishki197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We recently stayed in this resort and definitely rate it highly on several regards. Location is excellent and the view from the room was breath-taking. Though the property is undergoing renovation, we didn't face any inconvenience due to that. Property has lots of amenities to keep you busy (Billiards, badminton courts, etc.). Food quality was also decent. Rooms were pretty convenient and spacious, room heating was ok. Overall very good experience, although they can do a better job at providing basic amenities for drivers.

Stayed: August 2012, traveled with family
1  Thank Anand D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ooty (Udhagamandalam) hotels
0.5 mi away
Sterling Ooty Fern Hill
Sterling Ooty Fern Hill
#9 of 86 in Ooty (Udhagamandalam)
1,237 reviews
1.6 mi away
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty
#16 of 86 in Ooty (Udhagamandalam)
556 reviews
2.5 mi away
Accord Highland Hotel Ooty
Accord Highland Hotel Ooty
#2 of 86 in Ooty (Udhagamandalam)
1,073 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Taj Savoy Hotel, Ooty
Taj Savoy Hotel, Ooty
#5 of 86 in Ooty (Udhagamandalam)
1,031 reviews
1.2 mi away
Meadows Residency - Ooty
Meadows Residency - Ooty
#1 of 86 in Ooty (Udhagamandalam)
834 reviews
0.8 mi away
Fortune Hotel Sullivan Court
Fortune Hotel Sullivan Court
#13 of 86 in Ooty (Udhagamandalam)
508 reviews
Show Prices
Show Prices
Show Prices

Been to Sterling Ooty Elk Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sterling Ooty Elk Hill

Address: No 25 Ramakrishna Mutt Road | Elk Hill, Ooty (Udhagamandalam) 643001, India (Formerly Ooty - Elk Hill, A Sterling Holidays Resort)
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Luxury Hotel in Ooty (Udhagamandalam)
#1 Spa Hotel in Ooty (Udhagamandalam)
#2 Top resorts Hotel in Ooty (Udhagamandalam)
Price Range: $61 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Ooty Elk Hill 4*
Number of rooms: 114
Official Description (provided by the hotel):
Sterling Ooty Elk Hill is a small and tranquil set up with incredible views of the surrounding hills and valley. Amid lofty Nilgiri peaks and low passing clouds, the sloping roofs and terracotta tiles of the resort emerge and vanish. As you look out on the Ooty valley from your room’s balcony or sit-out, time seems to stand still. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Orbitz, Expedia, Priceline, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets and Cancelon so you can book your Sterling Ooty Elk Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Ooty Elk Hill India/Ooty (Udhagamandalam)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing