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“Nice, cozy hotel”
Review of Kluney Manor

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Kluney Manor
Chandler, Arizona
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice, cozy hotel”
Reviewed May 22, 2012

Our group pretty much had the whole hotel to ourselves for three days as we were a very large group. So, my take on this hotel is definitely biased. The staff were attentive, but service was slow. Food was average, our breakfast was included as part of the package. Coffee and Tea weren't the greatest - for being located in the Nilgiris, I found this very strange.
The gardens were something else - extremely well maintained! The youngsters in the group found the lawns a great place to play.
I might consider staying again at Kluney, although it may not be at the top of my list.

  • Stayed May 2012, traveled with friends
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Helpful?
Thank iRah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
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English first
Brisbane, Australia
Level Contributor
231 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed May 21, 2012

We stayed here for one night during our stay in Ooty. I think we were in Ooty during peak local tourist season (or perhaps it is always this busy in Ooty on weekends?) as it was very difficult getting a hotel room for more than one night.

The gardens were beautiful and very well maintained, and the whole place had a very old English atmosphere to it. The room had a fireplace, a four poster bed and huge draping curtains.
The bathroom was old, and clean enough - although there were a few dead beetles on the floor when we got there. The room itself was cold, as the only source of heating is the fireplace. We were there at the end of spring/beginning of summer so I can't imagine what it is like in the winter time. The fireplace cost around $3AUD to light and burned furiously for about 1 hour then died out. We had an extra bed put in for a friend, which had a thin mattress and metal frame and she had to pull out some blankets she had bought as souvenirs to keep her warm at night.

Breakfast was included - you use a tray with dividers to put your food on, which was reminiscent of boarding school or a school canteen. We were the first to arrive for breakfast, and we were initially unsure of where to go or what to do, as the hall with the food in it was very dark and had all the lights off, and no one came to give us instructions (I'm not sure why they kept the lights off in the hall for so long, even after more people arrived for breakfast)

They had the usual Indian breakfast food, which was average, and also some chinese/indian style noodles - again, average. The tea was not that great.

To get to the main area of Ooty, we had to walk down the hill for about 5-10 mins to an area with more traffic to find an auto. You probably don't want to be doing this if you are alone at night.

Overall, a bit pricey for what it was. If we go back to Ooty, we would probably try another hotel. And it is more than likely very cold in winter, so if you're going to stay here, bring your thermals to sleep in

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank millzorz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 13, 2012

The property is beautiful with lots of flowers, clean and mowed lawns and the best part if every room gets its piece of greenery to sit on and for kids to play and run around on. There is no view, except from the main portico, rest of the property is fenced and covered with ferns to provide the exclusivity.

The dining hall is big and a bit dark, you can sit on the glass walled outer portion of the hall. The food is good quality and quantity, but the taste is the same for most dishes. Try their "aloo jeera". Order 30 mins prior or be prepared to wait, which is good, the food comes in freshly cooked.

We had rooms Queen & Duchess (suites) for the 1st day. The rooms are like banquet halls with a high bed stand in the middle of the room. Some would find this uncomfortable, as we are used to cozier rooms in hotels. if you are travelling with family (4 adults + 1 kid) you should opt for the rooms Prince and Princess which are joined inside so that it actually feels like 1 cottage with 2 rooms, there is a lawn in front, good sitting area. These are rooms are preferable.

Staff and service is prompt, not overtly friendly and no plastic smiles, but they are available to help you out and make your stay comfortable.

Overall good place to stay in Ooty with family. And if you want to feel like a bit of British Raj, you might want to spend a night in their suites.

Room Tip: Go for Prince/Princess and the ones in that block (behind the reception block) if you want a pleasan...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acuser30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 7, 2012

The hotel is conveniently located slightly out of Ooty centre.
But after having stayed in 5 other hotels before this one, all of which were very good, this hotel was disappointing. The restaurant food was not great (for breakfast, lunch, or dinner). The room we had faced on one side the open area leading to the reception area, and on the other side the kitchen building. So the room was not only quite noisy (we slept with ear plugs on) it did not have any natural light as the curtains had to be always down (which also made the room quite cold).The room and bathroom were not very clean, and the hot water system was dripping and did not always work.
I am sure you could find better accommodation for a similar price somewhere else.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MandSCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berneuil
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 18, 2012

The gardens are beautiful, really lovely. However that is all I can say that is good. Breakfast is served in army style sectioned plastic trays, discoloured and horrible. Tin mug for coffee. Coffee is brown water, no taste whatsoever. Plastic tableclothes, lace frilled on edges and the holes are sellotaped! Dinner is served in the same dining room, Instant potatoes and Tomato soup which tasted only of curry. Being around a mile out of town means they can charge what they like and they are very overpriced in the restaurant. The food is not good, in fact pretty awful!Everyone wears coats, hats, scarves and gloves, I kid you not! There is no heating in the hotel, it is FREEZING! The rooms have fireplaces and you can buy wood, be warned though as the wood is not cheap and will burn away in an hour. They will give you a little electric though if you ask. Hanging space in the wardrobe measured 15 inches! The staff are untrained and several appeared quite bemused by the simplest of requests. I had a wonderful 3 weeks touring Southern India and this hotel was the only bad one we stayed in, trapped for 2 nights, awful place! I have given 1 star for the superb gardens.

Room Tip: Book another hotel!
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  • Stayed December 2011, traveled with friends
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Helpful?
4 Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ooty (Udhagamandalam) hotels

mangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2012

After going through a lot of research finally i selected this hotel.I must say this was the the first right step which made the holidays fantastic.It was a great trip to ooty & the hotel was superb.
So if you are visiting to ooty I will definitely recommend this hotel.

  • Stayed October 2011, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank mahendraMangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 25, 2012

Good setup, beautiful view. Staff are very good ,quick service. Hot water times are a bit of an issue . we had to wait atleast for 15 mins before next person could get any hot water. Toilets are very clean and heater given in the rooms are not that bad after all. Worth for money....spend.. i would'nt mind staying there again.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prasad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kluney Manor

Property: Kluney Manor
Address: Ooty | RK Puram, Ooty (Udhagamandalam) 643001, India
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 83 Hotels in Ooty (Udhagamandalam)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kluney Manor 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Kluney Manor Hotel Ootacamund
Kluney Manor India/Ooty (Udhagamandalam)

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