Location and lawn is beautiful. food is excellent ,dining room staff is very efficient.
but that's the end of good things
.Ooty local people very tourist unfriendly.
No activity for children. Reception staff is pathetic, don't know English or Hindi.
absolutely pathetic room service, non existent.
cottages were ice cold , fireplace out of order.
We thought we wont be alive next day morning ,and die of frostbite.hot water is only available
at specific time,and is heated by solar energy !!!!!
as is was raining like cats and dogs ,no sun hence no hot water.