We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great view and quiet hotel with great amenities”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sinclairs Retreat Ooty
Ranked #15 of 78 Hotels in Ooty
san francisco
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great view and quiet hotel with great amenities”
Reviewed January 1, 2013

The staff at this hotel, along with a killer view and decent amenities, make the stay. The staff went out of their way to make the stay enjoyable, the food is very good as well! There is a huge game room and little gym downstairs which overlook the forest and hillside- as well as lawn and outdoor seating areas with a view

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ascreenname33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, January 1, 2013
Dear Guest,

Thank you for taking the time to post a review of Sinclairs Retreat Ooty on Trip Advisor. It is such a pleasure to read complimentaty feedback on guest stays. We are delighted to hear that you liked the ambience, service, views and location of our hotel. I will certainly pass on your grateful appreciation to our team at Ooty.

On behalf of everyone in the team we look forward to welcoming you back to Sinclairs Retreat Ooty in the near future. Please join us on Facebook and Twitter to keep updated with all our offers and promotions.

Regards,

R Venkatesh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

486 reviews from our community

Traveler rating
    143
    186
    83
    29
    45
See reviews for
239
158
7
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mumbai (Bombay), India
1 review
Reviewed December 23, 2012

Was planning for my vacation to Kerala and came across this property on tripadvisor, decision to stay at Sinclair Retreat Ooty turned out to be a really good one !!!

Whilst prior reviews appropriately cover feedback about seanic location and breath taking views, i rate my travel experience as 'Excellent' for the best-in-class hospitality and care by each any every staff member- with a special mention for Prashob (thanks for planning the candle light dinner), Sandeep and the executive chef Savon. Thanks to them that i will always cherish the memories.

I had opted for MAP plan (breakfast + dinner), Chef surprised us with different cuisines, each one better than the other.

Highly recomended; overall experience 10 out of 10.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HuseinV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, January 1, 2013
Dear Sir,

We wish to place it on record our sincere gratitude for sparing your valuable time and sharing your feedback on TripAdvisor.

Your compliments on the hotel's services has been shared with the entire team. I am certain that feedback such as yours will definitely motivate the team.

It is wonderful to hear that you enjoyed the hospitality and the different cuisines. We pride ourselves on our wonderful staff who represent the spirit of the hotel so well with our guests.

As a valued guest we would like to invite you to visit our our hotels in Siliguri, Darjeeling, Dooars (Chalsa), Port Blair and Bengaluru. We hope you visit us soon once again!

Meanwhile, please join us on Facebook and Twitter to keep updated with all our offers and promotions.

Warm Regards,

R. Venkatesh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 15, 2012

From the outside, Sinclairs Retreat, Ootacamund looks spectacular. The hotel has breathtaking views from almost every window of the place. The rooms are spacious and heated, with good-sized bathrooms, beds, flat screen TVs and sofas. however, in our stay, the water went straight through the sink in room 210. the games room was memorable, with snooker, badi, table tennis, carrom, chess, gym, tv games, children's play area and monopoly. good food, the noodles and fried rice are recommended. the food takes a long time, and you might find the waiters a bit snobbish. one of the restaurant's taller staff rolled his eyes when I asked him to repeat the order. good stay overall. sometimes the waiters weren't at the dining hall. for lunch and dinner, I advise you to come in the first half an hour of the period otherwise the food takes too long.

Room Tip: rooms on the top floors have superb views.
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichardSullivan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, November 19, 2012
Dear Sir,

Thank you for your wonderful feedback. We are extremely happy to know that you had a memorable stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We appreciate your postitive comments regarding the restaurant, rooms and gamezone.

However, we apologize for the inconveniences at the restaurant, and we will make sure that this is not reapeated in future.

We now have tailor made packages to suit each and every guest need. Next time you are visiting Ooty, we hope to welcome you to Sinclairs once again!

As a valued guest, we would like to invite you to our other properties at Bengaluru, Dooars, Port Blair and Darjeeling.

Please follow us on Facebook and Twitter to be updated with all our promotions and offers.

Good Day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 15, 2012

The hotel, to begin with, is beautifully situated on a hill with stunning views over the town of Ooty and a leafy, twisty drive up, the only problem with that is the crowded buses that converge near the tea factory blocking the way at all times of day. Ample parking. The receptionists are helpful. When we stayed there even on Diwali there were hardly any guests at the hotel which was very surprising, I think it's because they raised their prices up which was foolish because then nobody stayed there. The room was very good. The lighting in the corridors on the room floors was so poor we could hardly see the room number sign or the keyhole. The rooms are cosy, lovely beds and bathrooms with absolutely terrific views over the city at an angle. The heaters are very effective but they started to spark suddenly which is unmeasurably dangerous. When you turn the tap on in the bathroom the water spills out onto the floor. The restaurant's food was very good and varied between Indian and Chinese, but it took a long time to come which can be extremely irritating and possibly disruptive for people who don't have much time. The landing from which we could see the Diwali firecrackers was great. The Tic Tac Toe games room is very fun, with table tennis tables, a smaller than usual badminton court, a gym and board games (eg. carram) all for free, and a snooker/pool table chargeable for Rs250 per hour. It's cold there as it is in the basement area (14 degrees celsius/57 fahrenheit as on the wall thermometer.) No swimming pool.
All in all, I liked it a lot. It's just the danger of sparks, water, lighting, drive up etc. that bothers me and other guests, probably, too. Fix that, and it'd be the best. Definitely.

Room Tip: Choose a room closer to the lobby. You can hear people screaming from the games room if you stay on...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, November 19, 2012
Dear Guest,

Let me start by thanking you for taking the time to post your comments on Trip Advisor regarding your recent stay at Sinclairs Retreat Ooty. Your feedback is very much appreciated and I can assure you we use this information to do everything possible to create an enjoyable experience for each of our guests.

I do agree with you that the views from our hotel are the best in Ooty, as we're the highest located hotel in the region. Your positive comments regarding the rooms and our staff being helpful and courteous is something we strive for on a consistent basis and your comments make it all worth while.

We have made a note of your complaints and will look towards improving them. We hope to welcome you back to Sinclairs Retreat Ooty with an even more pleasant experience!

Do keep up to date with all our promotions and offers on Facebook and Twitter.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2012

The service is worthy of a mention and the cuisine is the best in Ooty. Rooms are comfortable but we were mostly out on the deck enjoying the view with a hot cup of tea from the local tea gardens. There is also a tea factory next door if you choose to walk up for a tour of the tea factory. The childrens play area is addictive for children. Kids simply refuse to leave the place and are willing to forgo a visit to the crowded lake or garden. The play area is their domain. The staff is very friendly and are always looking to help.

Room Tip: Choose a room on the western side and enjoy your private sunset view point
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SumitBothra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, November 19, 2012
Dear Guest,

Thank you for taking the time to post your review of your recent stay at Sinclairs Retreat Ooty on Tripadvisor. Your review and valuable information helps us to monitor the service we provide. Such comments also help us improve the service and build higher standards. We are glad that you liked the hotel, it's location and facilities especially the food in the restaurant and the activity centre.

It was indeed a pleasure to read that you enjoyed every aspect of our hotel and it's calm and relaxing atmosphere. It is well known that Sinclairs Rereat Ooty is located on the mountain top overlooking a valley. The Retreat's scenic perch is something few others can match in the region, and this is a great selling point for us.

We hope to welcome you back to Sinclairs in the near future. Meanwhile, please join us on Facebook and Twitter to keep updated with all our offers and promotions.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 28, 2012

We stayed in this place for 3 days during the desara vacation, and we had a fabulous experience. The view from the sinclairs was wonderful, and it is situated next to the tea factory. They have a really good indoor play area and gym in the basement. Two things I would like to be improved with the stay was one is transportation, they arrange for cars on request, but the drivers keep asking for extra money, it is better they have good deals with car drivers for site seeing also price quoted is really expensive you are better off arranging for your own transport, second thing is we ordered food in house for dinner it was bit expensive, but really good food, they even made food for our son as requested by us. Other than that was no welcome drink, the heater did not work but they did give us the temporary heater for the room, it was pretty chilly for a october in ooty. We loved the ambience the hotel was neat and really nice interior decoration. The service from the room staff was prompt any time of the hour. I would really stay in any other sinclairs resort for sure loved the place.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank balajirg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, November 1, 2012
Dear Sir,

We wish to place it on record our sincere gratitude for sparing your valuable time and sharing your feedback.

Your compliments on the hotel's services has been shared with the entire team. I am certain that feedback such as yours will definitely motivate the team.

It is wonderful to hear that you enjoyed the views, gaming area, gym, well appointed rooms, delicious food, and our hospitality. We pride ourselves on our wonderful staff who represent the spirit of the hotel so well with our guests.

As a valued guest we would like to invite you to visit our our hotels in Siliguri, Darjeeling, Dooars (Chalsa), Port Blair and Bengaluru. We hope you visit us soon once again!

Meanwhile, please join us on Facebook and Twitter to keep updated with all our offers and promotions.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siliguri, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 26, 2012

The drive to the hills of Nilgiri was tiring as the winding road does not suite me much. Though, after reaching the hotel, I was very happy with my decision to choose Sinclairs for my much needed holiday. The hotel has lovely dining room and Spanish bar overlooking the valley. The rooms well tugged with amenities, fresh toilet and most important warm running water. The game zone for kids, and library for all age group. The spa is also a good place to relax. The service team were caring and attentive. Would like to stay once more in this resort soon!!

Room Tip: i Will recommend higher floor to stay
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank neerajslg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review, September 26, 2012
Dear Guest,

Warm Greetings from Sinclairs Retreat Ooty! Thank you for your wonderful feedback. We are extremely happy to know that you had a relaxing stay with us.

We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We appreciate your postitive comments regarding the restaurant, bar, spa and gamezone.

We now have tailor made packages to suit each and every guest need. Next time you are visiting Ooty, we hope to welcome you to Sinclairs once again!

As a valued guest, we would like to invite you to our other properties at Bengaluru, Dooars, Port Blair and Darjeeling.

Please follow us on Facebook and Twitter to be updated with all our promotions and offers.

Regards,

General Manager
Sinclairs Retreat Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ooty hotels
0.9 mi away
Accord Highland Hotel Ooty
0.7 mi away
Meadows Residency - Ooty
2.0 mi away
Ooty - Fern Hill, A Sterling Holidays Resort
Show Prices
Show Prices
Show Prices
1.9 mi away
Taj Savoy Hotel, Ooty
0.9 mi away
Fortune Hotel Sullivan Court
2.9 mi away
Hotel Lakeview
Hotel Lakeview
#16 of 78 in Ooty
778 reviews
Show Prices
Show Prices
Show Prices

Been to Sinclairs Retreat Ooty? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sinclairs Retreat Ooty

Property: Sinclairs Retreat Ooty
Address: Gorishola Road,, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sinclairs Retreat Ooty 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Enveloped by the clouds at 8000 feet and located exactly where the "Queen of Nilgiris" was discovered, Sinclairs Retreat Ooty is the highest located hotel in South India and unquestionably the best located hotel in Ooty. The hotel has 79 rooms and suites, and two villas with interiors that are modern and charming. The luxurious rooms are equipped with tea/coffee makers and cable TV. The valley view rooms offer stunning views.The resort is equipped with an array of facilities. This includes a Wi-Fi enabled reception area overlooking a three level-landscaped garden, Deluxe, Superior, Premium Suites and Deluxe/Honeymoon suite, conference and meeting facilities; three halls - Regal, The Windsor and The Summit and an open area - The Terrace. Fine dining at Pine n' Petal, a multicuisine restaurant, The Portico, a coffee bar for beverages and snacks, and High Point Bar, a stylish bar and a cool cocktail lounge.The highlight of the property is a vibrant entertainment and recreation zone with indoor badminton, pool table, table tennis, board games, video games, kids play area, library and lounge. Moreover, the hotel comprises of a fitness centre with gym, steam, sauna, and spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline, Orbitz, Travelocity, Expedia, TripOnline SA, Agoda, Hotels.com and HotelQuickly so you can book your Sinclairs Retreat Ooty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing