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“Great Food and Location”

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Fortune Hotel Sullivan Court
Reviewed June 17, 2014

authentic local cuisine is served in a quiet little restaurant with live piano music. The location is close to the Rose garden and the decor is so pleasing to the eye that it is a visual delight for those staying at Sullivan Court.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Raghunath S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded June 17, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 - 292 of 508 reviews

Reviewed June 17, 2014

Stayed in this property for 3 nights I had 2 club rooms. I had a overall a good experience in the hotel and I am happy with the stay. Here is the summary of the experience.
Pros:
Cooperative service staff and reception staff
Very good location and view from the hotel
Well trained masseuse in spa.
Brilliant and very cosy wooden interiors in the bar

Cons:
Room services for food was slow
Place can be better maintained
Room electronics not working
Room safe displayed error despite correct code.
Can have better range in breakfast buffet

Room Tip: Get Club rooms they have a nice powder area which gives you ample space for storage etc.
See more room tips
  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kamalbatra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded June 17, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

A nice property, nice location. Food and service is a kind of average. A kind of average for everything is what I can say. But the rooms were really good. At the end of my stay, I felt that I could have settled this hotel for little less!

Room Tip: Few rooms have connecting doors, so if you happen to visit with your big family, you may choose thes...
See more room tips
  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Closepet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded June 17, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014 via mobile

Had a very comfortable stay at Fortune Sullivan court. The hotel ia centrally located with most of the tourist attractions with a vicinity of 2 to 6 kms, walking distance from Rose garden and the nearby market. It has a host of facilities within the premises for children and for adults. Childrens play area, Snooker table, spa, gym, table tennis, chess, carrom etc.
The food is yummy and staff extremely courteous. The service is exceptional and peraonalized. Everyone is looked after in a peraonalized manner.
Rooms are comfortable and weather is the best. The hotel has a lot of garden area to relax or take a walk.
Had a very comfortable stay.

Stayed: June 2014, traveled with family
1  Thank VarunDara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded June 16, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

I visited Ooty with family between 2nd to 5th June 2014. I checked into the deluxe room of Fortune Hotel Sullivan Court. The rooms are excellent, clean, well furnished. Toilet is very good. Bed quality is excellent. The spread in the restaurant is excellent. It serves buffet during breakfast, lunch and dinner and all of them are excellent. It is reasonably priced. I experienced Ayurvedic Massage for the first time at this hotel and it was excellent.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Indranil_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded June 5, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

Although the room initially allotted had some problem and the room that we lived for 2 days also had power outage ( only in our room), I would still rate this hotel as one of the finest properties to stay in Ooty. The food , particularly the breakfast is simply outstanding. One of the best things about this hotel is that it has ample parking for self driven vehicles. The location of the hotel is great. O a sunny day, its a great experience to laze around in the garden area of the hotel. The room was clean, well attended to for all services and it was cozy, though there was no direct sunlight in to the room. Excellent and helpful staff are they. A classic, British era property has been converted in to this hotel ! Perfect choice for a holiday with the family !

Room Tip: Rooms receiving direct sunlight will be great.
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Raghuraman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded May 28, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

The hotel is located walking distance from Rose Garden, and have a beautiful view. Hotel Staff was Excellent, as there was some problem with my reservation done through Cleartrip, They allowed me to checkin and got the issue with cleartrip resolved on their own. Services are good, and it is close to Bus stand and Railway Station (~2km) and also very close to Market. Breakfast was good. Room was clean and had a very nice view . I should be giving it 4 star but only two things stopped me from doing so. One is Bathroom was very small, and with no proper arrangement as while taking bath the water was all over in the bathroom. And second thing, Hot water coming from Tap was Yellow and we complained it few times and it was not corrected. Rest all the hotel is good and with nice service and staff.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank abhishek g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded May 27, 2014

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Hotel Sullivan Court

Address: 123 Selbourne Road | Rose Garden Road, Ooty (Udhagamandalam) 643001, India
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Ooty (Udhagamandalam)
#9 Family Hotel in Ooty (Udhagamandalam)
Price Range: $62 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fortune Hotel Sullivan Court 4*
Number of rooms: 67
Official Description (provided by the hotel):
Set on the gentle slopes of Ooty, amidst lush green lawns and a colourful garden, Fortune Resort Sullivan Court is a modern-day tribute to John Sullivan, who founded the scenic town of Ooty in 1821. The hotel is just 1 km from the city centre, 2 km from the railway station and 100 km from the Coimbatore airport. ... more   less 
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Also Known As:
Fortune Hotel Ootacamund
Fortune Hotel Sullivan Court India/Ooty (Udhagamandalam)

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