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Astoria Residency
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Reviews (331)
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Reviewed November 12, 2013

Great place, close proximity to market etc. Loved the food...Room heaters available on chargeable basis. Would have been have if the heater charges would have been included in room cost.

Value for money, drivers room also available..

Room Tip: Since its cold in Ooty, please confirm if there's a room heater available. A/c not required.
  • Stayed: November 2013, traveled with family
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Thank Joyce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Initially we were looking for a budget hotel (Around Rs.1500) to spend the night at Ooty during our Masinakudi to Chennai travel. Since Astoria had rooms from Rs.1500, we made a visit. The person in the reception told us that they have only one room available which is the 'Astoria Studio' and it will cost us around Rs.4150 for three of us. We told them that we are looking for a room just to spend the night and 4150 is out our budget. He asked us to take a look at the room and then decide, he also added that the room has a 5.1 audio system and a Jacuzzi. We came out, had a discussion and decided to take a look at the room.

One of their staff took us to the room and we were like literally amazed. The room was extremely awesome, it had a small living room at the entrance with a 21 inch LCD TV, the bed room with a 40inch LCD TV where the 5.1 was installed, then a kitchen and the bathroom with the Jacuzzi. We got more exited about the kitchen, 5.1 and the Jacuzzi. We started planing about which movie we were going to watch. We told him right away that we will take the room.

Check-in done. Boarded the room.

Disappointment # 1
They have a DVD player in that tiny living room connected to the 21" TV but they have no DVD's. I guess they expect us to carry a few. Fair enough! We actually had a pen drive full of HD movies.

Disappointment # 2 (Its actually super funny)
Cannot use the DVD player to play movies on the 40" TV which is in the bed room and the 5.1 in the bed room works only for the TV which is in the living room (What the heck???)
So, what we had to do was to play something in the living room, go to the bed room and enjoy the 5.1 audio, I mean just the audio.

Disappointment # 3
The microwave oven in the kitchen didn't work. They had a induction stove but no vessels. (Not a big issue and they didn't promise anything about the kitchen. So, its cool.)

Disappointment # 4 (Here comes the heart-breaker)
No hot water for the Jacuzzi! (Do they expect us to have a bath in cold water at a place like Ooty???) We asked about this to the house keeping staff and he said that the hot water is closed after 8 PM and it will be on in the morning. We patiently waited till morning to experience the Jacuzzi but there was no hot water even in the morning. We went down to the reception and asked the hotel staff and you know what he said?? He said that the Jacuzzi will consume 10000 liters of water, there are other guest who also need water, so we will not be getting hot water in the Jacuzzi till evening (and he clearly knows that our check-out was at 12 in the noon)

When this guy sold us this room, he used the 5.1 and the Jacuzzi as the selling point of the room but we were not able to use any of that but we still paid him the same 4150 and he is not at all bothered about our satisfaction. Such a rude attitude. We will NEVER EVER VISIT THIS HOTEL IN OUR LIFE TIME.

By the way, the WiFi worked as promised but with a little issue. Google.com took 4 minutes to load!

  • Stayed: November 2013, traveled with friends
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10  Thank Akbar_Basha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

Very good hotel. Good location. Well appointed rooms. Value for money. Restaurant not operational and there has been no information about this. Hot water service was not available as mentioned in the bathroom note.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Cleartrip
1  Thank Arulalan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

Located in the center of the city. I find it very convenient as all the places were on the same route.

Also rooms are very well maintained. room service staff was very helpful.

though i did not received a very warm welcome. but i can neglect that as rest all was very good.


The only thing you should keep in mind is Food In ooty is not really upto the mark. and not very specifically with this hotel but i tried other restaurants too. but yet the same results. i would suggest you to go for south indian food instead of chinese or north india

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Cleartrip
1  Thank Kaustubh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

After a journey of 6 hours a room like the one @ Astoria can make anybody feel relaxed. I can't figure out how can anybody could possibly dislike this place. Good food. Room rates very reasonable, beyond expectations. Very good decor both of rooms and washrooms. Wi-fi coverage weak in corner rooms. Only one thumbs down in poor viewing quality of TV channels, most probably due to poor local cable service. Everything - Beds, blankets, sofa, decor, lighting etc. all are top notch as per the room rent.

Room Tip: Choose rooms nearer to the stair cases.
  • Stayed: August 2013, traveled with family
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2  Thank mukeshsureka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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