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“a heavenly place true to its name”

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Silent Valley Resort
Reviewed May 9, 2013

"Exceptional treatment"
We booked this hotel for our weeklong stay in ooty. And it is a unique little gem, really.
We have stayed at many hotels over the years, often luxury ones with impeccable details and fantastic designs. I’m sure we will still fondly remember the vacation we had there.
It is the perceptive and friendly service that makes it worthwhile staying in this hotel. The owners and staff are social at just the right level and they go to great length to make you feel at home.
This said, there is nothing wrong with the facilities. The room we had was spacious and pretty, the breakfast is good . The garden may be small, but it’s a relaxing and quiet place – one where you really don’t mind spending an afternoon or two with a good book.
the highlight of the stay was the trekking and fishing trip organised on request, and one shouldn't miss the fishing.
. Thank you very much for making our stay so pleasant!!!

  • Stayed: May 2013, traveled with family
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2  Thank rohitpaul333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 44 of 44 reviews

Reviewed May 8, 2013

I have stayed in this resort with family, There service is excellent. There hospitality is very good. The rooms are very clean. Earlier I had bad with another resort at ooty. This year am very much comfortable with this resort. Our family enjoyed lot staying here. For the food, what we had is like homely food, We enjoyed. Overall It was nice staying in Heavenhillresort. I always recommend my friends family to stay here. I wish this resort to confinue the service for the future endeavors. Thanks to the team and management for providing this services to our family.

Room Tip: I stayed in blooms berry room where I suggest to all tourist member to take this room.
See more room tips
  • Stayed: May 2013, traveled with family
    • Value
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1  Thank Shijimole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

Only the photo looks good! The rooms are average, nothing great. No amenities/toiletries are given until asked for and when I asked for a shampoo they handed me a single Rs. 1 pouch. The extra bedding is horrible and overpriced for what they give. You'll definitely have a back ache the next morning if you sleep on the extra thin extra bedding.

The tea is more sugar less tea. Please specify you want sugar separately if you are ordering tea, otherwise you're in for a super sweet tea. The food is horrible.

They are anal about their timings. Only the owner is nice, the rest of the staff is almost rude. Their taxi service is nice but they charge Rs. 100/- waiting charges beyond 15mins which is unheard of.

Overall I wouldn't suggest going to this hotel if you want a feel good trip. If its a budget trip then maybe!

  • Stayed: April 2013
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3  Thank Nehabhatnagar27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silent Valley Resort

Address: 2/343 Adasolai Road | Adasolai, Ooty (Udhagamandalam) 643007, India (Formerly Heaven Hill Resort)
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #76 of 172 B&Bs / Inns in Ooty (Udhagamandalam)
Price Range: $35 - $113 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Silent valley is a pristine location sprawling over 40 acres, situated 5 kms from the centre of Ooty. The 15 minute drive from Ooty through lush green farmlands offers you the solitude in the queen of hills. Silent Valley is surrounded by shoals on one side and tea garden on the other overlooking the valley. Our dining lounge glass house offers you a spectacular view of the valley and hills warm homely food. Silent Valley Resort is the first of its kind in Ooty that offers luxury at the very edge of adventure. Silent Valley is fitted out to an extremely high standard with beautiful furnishings to make your stay luxurious and very comfortable. ... more   less 
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Also Known As:
Silent Valley Resort India/Ooty (Udhagamandalam)

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