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“Great for just bed and breakfast”
Review of Berry Hills Resort

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Berry Hills Resort
Reviewed January 1, 2014

This place has it's pros and cons. It depends on your situation. If you are just going to use this place for a good night stay and then have breakfast and get out of the place for the whole day to go out then it is quite good. If are the type that wants to hang out in your resort and laze then give this place a skip.

Pros:
Excellent service, very courteous and accommodating staff.
Beautiful view from most rooms.
Clean rooms and toilet.
Facility of a room heater.
Complementary breakfast is quite decent.
Room service is good.
Facility to accommodate your driver too.

Cons:
1>Except the room and deserted dining space this 'resort' absolutely has nothing else.
2>The bad access lasts for almost 10-15 minutes which is too much. The road is so narrow that if a big vehicle comes in front of you then the back-up/let-go dance between the 2 opposing vehicles can take forever and waste a lot of your time. One more problem with the bad access road is that, there is no way you can get out or get into the resort once it is dark, which is as early as 6:30 in winter. This means that you lose a good 2-3 hours of sight seeing hours in a day. God forbid if there is an emergency at night, you are stuck in the place till sun-up. The road is so bad it can damage your car.
3>Surprisingly there are no south Indian items on the menu. Except for soup the rest of food on the menu is quite average.
4> The room size is quite small. Okay for honeymooners, not okay for family.
5>The extra bed has no space to be put in. You will have to move out the couple of chairs in the room to make space for the bed. It makes you claustrophobic.

Room Tip: Reach early. Sometimes they let you checkout and choose your room.
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  • Stayed: December 2013, traveled with family
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Thank AnuGBhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berryhills, Owner at Berry Hills Resort, responded to this reviewResponded January 18, 2014

Dear Guest

Greetings from Berry Hills Resort Ooty

Many thanks for taking your time in reviewing our property on Trip Advisor. We are happy to hear your appreciation about the service and standards of the property. It is appreciation like yours that helps us in keeping our team motivated.

With regard to your cons about the property ,

We are in the process of devoloping a children play area

Regard to the road , as reported earlier , we are trying our best with the local authorities to lay the same

Your suggestion to increse the south indian menu is well accepted

With regard to the room size , the room which you had stayed was 18*12 (216 sqft) excluding the wash room

Looking forward to serve you on your next visit

Regards

Team Berry Hills

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115 - 121 of 181 reviews

Reviewed December 28, 2013

It was a disaster, first of all, in my view it should not be called resort. It was so small with nothing to do, I don't think it qualifies to be called as a resort. It was a over priced small hotel.
Approach road is so bad that if you manage to reach there you can not go out on your own, so once you reach there you get stuck and there is nothing to do in the resort. We didn't even get taxi after 7 pm and taking our own car was too risky.
Staff was ok, polite and helpful but that doesn't help if you go with the intent to have fun and explore new places. I would not recommend this to any one as I think it doesn't suit any profile.

  • Stayed: December 2013, traveled with family
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1  Thank parag_trivedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berryhills, Owner at Berry Hills Resort, responded to this reviewResponded December 31, 2013

Dear Guest

Greetings from Berry Hills Resort ooty.

Wish You a very Happy New Year.

Many thanks for taking your time in reviewing out property in Tripadvisor.

We are dissappointed to know that you are unhappy about your stay with us .However regard to your concern about calling our property a resort , the english dictionary defines a resort as follows

A place that is frequented for holidays or recreation or for a particular purpose .

As you were aware , we were full on the day you stayed with us which means to say that we are frequented for holidays by esteemed guests and earlier reviews are a testimonial to the same and we are rightfully qualified to call our property as a hill resort.

With regard to the road , we have always accepted the condition is bad and we apologise for the same and the same has to be done up by the local administration , however the road is safe and motorable .

With regard to the taxi - I came to know that you had enquired for a taxi by 4.45 p.m and when our front office staff suggested that all important places of visit closes down between 5.30 p.m and 6 and taxi would take time to reach the property you were happy to take a walk to the tea factory closeby. However we would appologise if there were any lapse on this.

Many Thanks for appreciating our staff and service .

Looking forward to serve you on your next visit

Best Regards

Team Berry Hills

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Reviewed December 26, 2013

We stayed 2 nights in this hotel Nov month.(just got time to write this review ;)) I stongly recommend this hotel for those who planning to visit ooty. Very co-coperative staff, Clean rooms , 24 hours hot water and excellent room service. Food is not expensive and quantity is good . The room view was very good and even they have chairs in balcony /lawn where you can sit and enjoy it. For couple this hotel is good place as its very calm and even can take walks down the hill.While checkout we got ample time and didnt booked cab for station. Manager of this hotel dropped us to the town shopping area in his car. This is my hotel
for my next trips to Hotel. Keep up the good work ...Berryhills ;)

Room Tip: All the rooms have view but prefer the one facing the town.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Satishgorti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berryhills, Owner at Berry Hills Resort, responded to this reviewResponded December 31, 2013

Dear Sir

Greetings from Berry Hills Resort Ooty

Wish you a very Happy New Year from our entire team

Many thanks for taking your time to post a review on Trip Advisor. We are very happy to know that you enjoyed your stay in our property.I think you have mentioned every depatment of ours and we are thankful for your appreciation since compliments and suggestions like these help us to serve our future guests.

Looking forward for your next visit to Berry Hills

Best Regards

Team Berry Hills

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

I had booked one superior room for 3 nights for me & my wife this December (16-19 Dec, 2013) via Travelguru. And I really must say it was a very warm experience for both of us.
For travelers, I would like to mention the top points this splendid hotel struck the chord, are:

1. View from balcony is just magnificient. And, make sure you return to hotel before sun-down. Because you don't want to miss the sun-set. I watched it all the three days from the balcony and believe me, you won't get bored at all!
2. Rooms are very neat & clean. And, cozy linens.
3. Hotel staffs are always ready to help and will always make you feel welcome.
4. It is situated way up the hill (just below the Tea Factory). So, very good for couples for its peace & quiet.
5. Hotel cuisine is also very good and somewhat versatile.

Now, for the area they (the hotel) really need to improve is:

1. The definitely and must be done is to repair the approach road. It makes a really negative impact to the mind of the traveler to enter the hotel on a cruel bumpy road.

Finally, my suggestion is... if you are a couple, you definitely go for this hotel. It may be a little bit costly but it worth it. And, personally, we stayed in the room no.305. Believe me, it's the best.

  • Stayed: December 2013, traveled as a couple
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2  Thank ArnabDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berryhills, Owner at Berry Hills Resort, responded to this reviewResponded December 31, 2013

Dear Sir

Greetings from Berry Hills resort Ooty

Wish You a very happy new year

Many thanks for taking your time to post a review on Trip Advisor

We are glad to know that you enjoyed the stay and hospitality extended in our resort. Also the compliments for service , food , cleanliness shall definitely be passed on to the team. We are happy that you enjoyed the calmness , serinity and peace along with the sunset from Berry hills. We are looking forward to serve you on your next visit

Best Regrds

Team Berry hills

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

I had booked this resort for 2 nights during early November and the stay was excellent. We did enjoy the sumptuous breakfast and the superb view of Ooty. The location is excellent with neat and clean rooms. The staff were so courteous and co operating that we loved to extend our stay by a few more days. I only hope that very soon the approach road will improve as it is completely worn out. Highly recommendable.

Room Tip: Higher floor has a great view of Ooty.
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  • Stayed: November 2013, traveled with family
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Thank Supri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

When we decided to visit Ooty last may we searched net for a good place to stay in Ooty ..we wanted to avoid hotels within the city.its when we came across reviews about Berry hills resort.

we booked a Superior room,and stayed two nights ,from reading the reviews i had some idea about the location. i found the resort on the side of a hill just below tea museum. but could not find the way to reach up.called the friend desk ,they immediately send a person on a two wheeler down to us and he showed us the the way.Its a new property maintained reasonably well. The staff were courteous, they have a nice restaurant .Good food.
The night view from the room is spectacular since the rooms had huge glass windows.
suggestion : Should improve the approach road

  • Stayed: May 2013, traveled with family
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Thank Vimias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

The hotel is a wonderful place for vacation in Ooty.
Good food and a very friendly staff.
Located at hill top, using the hotel cab is very easy and approachable to hotel.
Rooms are clean and ventilated with 24x7 hot water facility. Room heater available to make your stay warm and cosy

Room Tip: Please ask for a room heater in case you need one. Free complimentary breakfast.
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  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Prasanna25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berryhills, Owner at Berry Hills Resort, responded to this reviewResponded November 20, 2013

Dear Sir

Greetings from Berry Hills resort ooty.

Many thanks for taking your time and posting a review on Trip advisor. We are really happy to hear your appreciation about our property and service. It is feedback like yours that motivates our team to reach the next level. Waiting to serve you on your next visit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Berry Hills Resort

Address: 333 Old Ooty | Stone House Hill Post, Ooty (Udhagamandalam) 643001, India
Phone Number:
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #6 of 169 B&Bs / Inns in Ooty (Udhagamandalam)
Price Range: $32 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berry Hills Resort 3*
Number of rooms: 20
Official Description (provided by the hotel):
Berry Hills Resort Ooty is an ideal leisure destination suitably located facing the picturesque ooty town and the blue mountains of the western ghats .The Resort is craftfully designed with mordern luxury and colonial antique style.The luxury resort is affordable and scenically located though not far away from the city centre. The resort is situated on a pristine environment on one of the many slopes of Dodabetta ( the highest peak of south india).The cool and calm surroundings of the lawns of Berry hills and the variety of birds to watch for makes a stay in Berry Hills a memorable one. The wooden flooring and private balconies from the superior rooms with amazing view of the western ghats as a complement would be a dream come true for an avid vacation. ... more   less 
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Also Known As:
Berry Hills Resort India/Ooty (Udhagamandalam)

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