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“Not recommended...”

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Woodberry Residency
Certificate of Excellence
Reviewed January 13, 2013

For our family holidays, we were looking for a moderate hotel / new property. Upon reading good reviews on Trip Advisor, we directly booked Woodberry Resorts, Ooty. Overall our experience did not meet our expectations.

Our initial booking was for 1 room with extra bed for kids. The good thing was that upon arrival, Mr. George offered and later upgraded us to 2 bedroom + dining room apartment.

The picture on the website is totally misleading. It’s just an artist’s perspective / architect drawing for the building. Otherwise, it is located on steep road surrounded by buildings.

We actually booked considering that it is a green “resort” with garden view “cottages” but were totally disappointed. This property is actually 3 separate buildings connected with Iron staircases (temporary ?), with rooms at different levels – maze like. One of the room was converted into a make-shift reception. There is no restaurant. This is more like a service apartment and not suitable for family stay.

See the pictures:
- No hot water in wash basin – a must in cold weather
- No House-keeping at all !!! see the bed, sofa, washbasin.
- Small Flat TV is placed exactly in the room corner. Not convenient to view at all.
- Electrical work incomplete. Wires hanging from ceiling.
- New property but water seepage / paint peeling

Mr. Alex was a good help. Assisted well with our baggage on those iron staircases.

If you are looking for a resort / cottage stay, you would be disappointed at Woodberry Resorts.

  • Stayed: December 2012, traveled with family
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10  Thank kunjayshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodberryresorts, General Manager at Woodberry Residency, responded to this reviewResponded January 21, 2013

Dear Mr.Kunjay Shah,

Thank you so much for pointing out our AFI's.

As we value the feedback from each and every guest through hard copy or through Tripadvisor, will categorically work on the feasible areas of improvement mentioned in the review.

Hope will give us a chance to serve you better next time.

My sincere apologies for the disappointment caused by us to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (525)
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498 - 504 of 525 reviews

Reviewed January 9, 2013

The owner George is always there and very helpfull !!! The staff is very welcoming and friendly
Our stay was very comfortable in the two bedroom with common Living room ( like Service Apartment). Wifi is available!!
Quiet surroundings but very near to the city center....
If you need a good driver ask George to call John, he drove us to Kerala and is a friendly, modest man !!

  • Stayed: December 2012, traveled with family
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1  Thank Klaar h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Very helpful and flexible staff. Nice rooms (and wooden floors) and hot water. Comfortable beds and extra blankets for cold nights in Ooty. The owner George is always there if you need something. Good food can be provided at low cost to your room, although there is no classic restaurant. Quiet surroundings and brillant views into the mountains.
Stefanie+Ben

  • Stayed: December 2012, traveled as a couple
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Thank benucci1879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We selected this property based on Tripadvisor reviews. We stayed for 4 Nights and the stay was comfortable in the two bedroom/Living room option we took. Though the property is like Service Apartment, it was homely and the food was like home food since everything is prepared fresh. Just that we need to order food little in advance as the property does not have any restaurant. The staff is very friendly and helpful. Both my children gave the rating of 8 out of 10 which I thought was great. Its also very much in the city hence commute was also comfortable.

  • Stayed: December 2012, traveled with family
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Thank Pradeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

It seems cottage was specially designed for family accomodation having two bedroom with common living/dining hall. Well maintained and convinient location near botanical garden having ease access to city center were prime highlights. I definately recommend this stay for others. Good food was served on prior order and I hope management will come up with attached restaurant in near future.

  • Stayed: December 2012, traveled with family
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Thank mudassar_shaikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

We selected this accommodation based on the reviews in tripadvisor i stayed in two bed room with living room three day's we feel like staying in our own home .The food served is simple, tasty and homelike. Tea was served whenever we requested for. Dinner and Lunch were with prior information.

  • Stayed: December 2012, traveled with family
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Thank chellaprabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2012

We selected this accommodation based on the reviews in tripadvisor and also because we were looking for a neat and clean, with basic amenities, and budget accommodation for a family of 8 adults and 1 child. I am happy to say that I wasn't disappointed at all. The place is very well maintained. It is a new facility and is very close to the main Charring Cross. It is at walkable distance from the Botanical Garden. Also has a doctor/hospital in close proximity to it.

We got delayed in checking in on the first day and we called up the resort and asked them to arrange dinner for all of us. We reached only at about 9:30 pm and the dinner was served at 9:45 pm. I would like to thank the staff as everything around closes by 8-9 pm or so, but they kept the food ready for us and indeed it couldn't have been tastier. we wee to catch the toy train the next day at 9 am and our cab driver didn't turn up. The hotel staff immediately helped in arranging auto rickshaws for us and we reached the station well in time to take the train. Once again, i appreciate the help. As soon as we reached, we were handed a few pages on Things to do and go around in Ooty. It really helped us.

The food served is simple, tasty and homelike. Tea was served whenever we requested for. Dinner and Lunch were with prior information. Breakfast was basic and delicious. This is with respect to Vegetarians. We were looking for 3 bed rooms and we were offered the Ruby cottage on the 1st floor. It not only has 3 rooms, but also has a common hall with dining and sofa and a common wash basin. This made our stay even better. It was like we were almost at home!! We stayed there for 3 nights and had a really good experience. The staff is very nice and polite. A special thanks to Mr. George for having made our stay so wonderful. The hotel also has a nice view of the hills and you needn't go anywhere to see the sunrise.

So, if you are with family (or a group of friends) and looking for a good budget accommodation, this is the place for you. I am sure, you will not be disappointed!! :) :)

Room Tip: Choose a cottage if you are looking for 2/3 bedrooms. For a single room for 2 adults, go for 201 or...
See more room tips
  • Stayed: December 2012, traveled with family
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1  Thank RiddhiTodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Woodberry Residency

Address: Old Employment Office Road, Behind to Sacred Heart Church, Ooty (Udhagamandalam) 643001, India (Formerly Woodberry Resorts)
Phone Number:
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ooty (Udhagamandalam)
#1 Best Value Hotel in Ooty (Udhagamandalam)
#2 Romantic Hotel in Ooty (Udhagamandalam)
Price Range: $25 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Woodberry Residency 2*
Number of rooms: 18
Official Description (provided by the hotel):
We are situated in the heart of Ooty, but in a serene place where you can restore your souls. A brand new haven in Ooty which provides you a tranquil stay away from all the disturbances of the city. You can find your inner peace while staying in our place.Our motto is to give maximum service to our customers to retain the loyalty for the future.Woodberry Residency....where you can live completely. ... more   less 
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Also Known As:
Woodberry Residency India/Ooty (Udhagamandalam)

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