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“Splendid location and service, but check for rooms” 4 of 5 bubbles
Review of Gem Park-Ooty

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Gem Park-Ooty
Ranked #10 of 78 Hotels in Ooty
Certificate of Excellence
Navi Mumbai, India
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Splendid location and service, but check for rooms”
4 of 5 bubbles Reviewed September 16, 2013 via mobile

This 4-star property has a superb view of the Ooty landscape. You get a full view of the now-commercialised valley as it sits on top and the road ends at the resort gate. Formerly affiliated to Holiday Inn, service and food are top quality. Spread and quality is good for the 500 rupees they charge for lunch and dinner. The hotel is about 2kms from the main market area which is a good walk in the pleasant weather. The only issue I had was the room I was given - 404 to be precise. The heater blower system didn't work in the room. I realised it at night when I felt suffocated because of lack of fresh air. I contacted the front desk where they acknowledged that blower wasn't working but couldn't arrange for a room change since the hotel was full. Instead he told me to keep the windows open at night. I was surprised he said that since I feared some insects or pests might crawl in since the room was on the ground floor. But couldn't do much about it. Overall.....4 on 5.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vivek235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Mr. Vivek,

Greetings from Gem Park Ooty!

We thank you very much for your review/comment/feedback, which is really very encouraging and helpful.

We have noted the problem you have mentioned on fresh air system.

We look forward to welcome you back at Gem Park Ooty in near future and we assure you of our best services at all times.

Thank you
Vinod
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 13, 2013

Just had two nights stay at Gem Park Ooty in end of August and we wish it could be many more. This hotel has got everything – Nice location, neat & spacious room,carparking, restaurants, fitness centre and free wifi. The buffet was excellent with lot of varieties which our kids loved very much. Room service was fast enough to have hot & deliciously prepared food. The room was very clean with running hot water facility. Staff was very cooperative. It has got a beautiful pool and good surroundings, which we enjoyed. Thanks for Trip Advisor as we booked this hotel based on your recommendation !!!

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JPSatish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Mr. Satish,

Greetings from Gem Park Ooty!

Thank you very much for your review and comments.

We look forward to welcome you back at Gem Park Ooty .

With best regards
vinod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2013

stayed in two night in the first week of september for one day,breakfast quality excellent,nice room and spacious room and all requirement available inside the room getting quick response from house service and visited tourist spots like boat house and garden are excellent.the hotel is maintaining the garden very well large trees are surrounded the hotel gives extra atraction to the hotel from the room the view is very good.

Room Tip: fifth floor rooms having good garden view
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank best232013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Sir,

Greetings from Gem Park Ooty!

We thank you very much for your review and feedback, really appreciate.

With best regards
Vinod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 11, 2013

Excellent Hotel for family Leisure Trip !! My family stayed for 3 days in the last week of August.2013. The rooms were very spacious & had a pleasant valley view. The bed & pillows placed in the room was very comfortable we felt as we were at home. The food & service provided by the team were excellent...especially we enjoyed the hot nan roti, the live south Indian dosas at the restaurant.

We had been to few tourist spots,the Botanical garden was very amazing.......

Room Tip: We stayed in the 7th level room which was having amazing view of the entire town.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leisure2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuthuparampa, Kerala, India
1 review
5 of 5 bubbles Reviewed September 7, 2013

Old students of Kasturba Medical college had a memorable event on 24th and 25th of August '13. The two days we spent at Hotel Gem Park, Ootty the queen of hill stations for our get together, will be remembered all through our life. The venue we chose, Hotel Gem Park, situated on a hill top at Sheddon road, is a high class hotel at OOtty. Ever since we reached the hotel we were feeling very much at home. From the entry at parking place till we left the hotel next day, we never had any complaints about facilities available or the service rendered by the staff. The area of reception was very spacious and beautiful. Food served was very good. They have set up a conference hall for our meeting with good audio system, well decorated and cozy. Rooms were very comfortable and furnishings were of top class. Bath room and toilet were also very clean and comparable to any 5 star hotels and room service very prompt and courteous. Though I had occasions to stay in OOtty very many times I have never experienced this type of hospitality before.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sundaram2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Dr. Sundaram,

Greetings from Gem Park Ooty!

We thank you very much for your review and feedback, really appreciate.

With best regards
Vinod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 7, 2013

Do not look for any other property in ooty. Good for family and cuples also. Lots of activities to fo around in the hotel. Good staff and prompt reception and food also good. Even the travel deck is excellent and wuite helpfull.

Room Tip: All room are same
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Mr. Suman,

Greetings from Gem Park Ooty!

Thank you very much for your review and comments.

We look forward to welcome you back at Gem Park Ooty .

With best regards
vinod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karkala, India
1 review
5 of 5 bubbles Reviewed September 5, 2013

Excellent hotel located in Excellent Mountain scenic view, hotel having spacious room , from the time of check in to check out we had wonderful experience , food spread in the Breakfast was very nice at the restaurant , out side of the restaurant , garden was having lots of plants and flowers and well maintained.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 421gee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, September 18, 2013
Dear Mrs. Geetha,

Greetings from Gem Park Ooty!

Thank you very much for your review and comments.

We look forward to welcome you back at Gem Park Ooty .

With best regards
vinod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gem Park-Ooty

Property: Gem Park-Ooty
Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ooty
#3 Luxury Hotel in Ooty
#3 Spa Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India

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