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“A good place to relax”

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Taj Savoy Hotel, Ooty
Ranked #4 of 78 Hotels in Ooty
Certificate of Excellence
Apeldoorn
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A good place to relax”
4 of 5 bubbles Reviewed August 28, 2012

We reached the Savoy after a 3-hour car ride from Coimbatore airport. The hotel grounds are very tidy and well-kept with lots of flowers. The reception staff is very efficient, kind and professional. Hotel guests were mostly Indian families with (mostly spoiled) children. Our “city view” room actually overlooked a small garden but I don’t think a “view” is very important in this hotel unless you actually sit in front of your room. The rooms have a small reception area with curtains so you can’t really see outside unless you open all the windows. We had a fireplace in the room, which was lit both evenings (after we called the reception – you must be in the round when the fire is going for safety reasons). The wood was a bit damp so it actually took quite a while for the fire to actually get going. It was quite cool in the evening (in August), so it was quite enjoyable to have a fireplace. There was also a large bonfire in the garden for guests in the evening (but it was monopolized by the families with children). Our standard room (211), built in the 1960s, was quite large, comfortable and very clean. The bathroom mirror lights could use some updating. The bathtub looked quite old and the shower curtain needed replacement. We ate in the nicely decorated restaurant the first evening and had room service on the second evening. The meals were ok but we felt the food was better at the Gateway Hotel in Coonoor (30 minutes away by car), where we had lunch. The service at the Savoy was very good but some of the waiters had body odor (maybe they were clean but their uniforms probably needed washing or vv). Some of the paper menus were a bit tattered and should be replaced more frequently (food stains, etc., from guests’ hands – the room service menu had former guests signatures in it and some food items were circled with their choices). There is a bar/tea lounge (but looks more like a train station waiting room) located near the reception. Unfortunately the windows are very high so you don’t really see the garden when you are having tea, which is a pity. Overall, a very nice stay but not as luxurious as other TAJ properties, but most likely due to the age of the buildings (but that’s probably why most people choose to stay here).

  • Stayed August 2012, traveled with friends
    • Value
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Helpful?
1 Thank michel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
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English first
Dubai, United Arab Emirates
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed August 25, 2012

Taj Hotel Savoy is on of the best in Ooty providing a very nice and romantic set up but yet not worth the money. I don't know about other hotels in Ooty and understand well the Taj Savoy is a lovely heritage property but the rooms need more cleaning and this is not due to the aging flooring or furniture but really to a lack of attention to details. Food was very normal, nothing special about the breakfast. The only standing thing in the dining room is the decor that could really take you to a beautiful past. It's a confusing hotel as I loved so many things about it such as the garden, the set up, decoration and amazing location and hated so many other such as paying for Internet ( not complimentary), lack of attention to details in the room cleaning.

Room Tip: take superior room to really enjoy the landscape and the colonial feel.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
1 Thank Jawaher6784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 19, 2012

We have stayed two nights at Savoy. The first nite is superior room and second nite is standard room. The price of superior room and standard is not that big different but the room condition of superior, particularly the washroom, is much better than standard room. And the garden of superior room is definetely the highlight - we enjoyed sunlight an outdoor breakfast on the lovely grasses. It is a very nice place to get rid of hustle and bustle daily life. The worst about the hotel... wifi is not free and the price is really high! It doesn't worth to pay such a high inernet fee for that poor connection.

Room Tip: Superior room and the garden is recommended
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank katiechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 1, 2012

We went to this hotel on the reccomendation by my friend, the first impression about this hotel is wow, very big lawn, beautiful landscape and large sized rooms with all amenities, and a very good service also. But what's the downer about this hotel is its food.... It's not upto the standard or very much below par, it's not the "TAJ" way. It was horrible bad in taste and quality, even service in dining area was not good.
Though there food and beverages manager Mr. Amit did his best to give us the best menu possible but still food was bad and not in good taste. Don't take meal plan with this hotel, there are lots of good options available in ooty like kings cliff and others for food. Take in CP plan

Room Tip: Room no 110 is good
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  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Zukenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 30, 2012

Excellent property with huge rooms and very clean beds and bathrooms. We chose the garden view rooms which was nice since the gardens were well maintained. They had cycles throughout the property that the guests can use to go between the rooms and the dining rooms etc. There was a guy who was standing with a pony that we got to ride on..

The room service was good. They had staffs to help us with our luggage; they served fruits in the room and somebody came by to make sure we are okay. They lit up the fire place at night which was good since it was cold in the night even in July!

The reception was okay.. I have been to other 5 star properties where they give you a grand welcome and make you feel special from the time you enter.. I didn’t get that feel here. They welcomed us with a hot herbal tea; but the service could have been better.. The food in the dining room was good.

Price wise – the room price and dining room price - I thought was reasonable for the five star hotel.. The one thing I thought was overpriced – water in the dining room. Aquafina was Rs.75 when you get the same bottle for around 20 outside.. After the first bottle, we bought our bottles from outside.

Unfortunately, We didn’t enjoy any other service from the hotel since we were out most of the time sightseeing. The second day, we took a day trip to Pykara and Mudumalai. Just in case we wouldn’t find any food, We packed some curd rice for lunch through the hotel. They immediately packed some rice and some pickles and extra curd just in case in a nice bag. It was great since we didn’t get any good food on our way.

So I would highly recommend packing proper food from the hotel itself if you are taking a day trip. I would have packed full lunch had I known this before.

Overall, I liked the clean room, bed and the bathroom and for that I will consider visiting this place again!

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank HelloWorldTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 29, 2012

I did chose this hotel for the trip for the reasons 1) tag of TAJ, 2) 200+ reviews and 3) to enjoy the stay @ a heritage place.

The property is very well maintained. Savoy made it very well in providing the heritage stay feeling and Taj made it sure the guests do not face the bad part of a heritage stay.

Taj Savoy got few great lawns and gardens which made us hang around the hotel instead of going out for sight seeings.

The services during check in, check out and room services are bit slow.

The in-restaurant service was very good.

Machinery in GYN were in good condition but a small place.

Kids play area / room / facilities need improvement.

But its worth a visit...

Room Tip: Look for a lawn facing room
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gkvinodnair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed July 20, 2012

The introduction was ominous. The price we committed to pay was higher than what was advertised on the hotel website. Next, while checking us in, the staff at the reception tried to palm-off rooms that were in a tier lower than what we had booked (Superior Garden-facing Rooms). Probably the first and the second are interconnected, and both were settled satisfactorily. But after these two hiccups the rest of the stay was smooth and relaxing. The hotel is 180 years old but our room (with bathroom and anteroom) was modern, well appointed and spacious. And the lawns – the hotel lawns are just fabulous. These are huge and very well maintained. The equipments in the lawn kept children busy. Adults could read a book and bask in the sun (when it is not drizzling). The food, however, needs significant improvement, especially since there are no decent alternatives in the vicinity of the hotel. Except breakfast (it is too early in the morning) avoid all meals.

Room Tip: Choose rooms in 300-series.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aalochak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Savoy Hotel, Ooty

Property: Taj Savoy Hotel, Ooty
Address: 77 Sylks Road, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Ooty
#3 Business Hotel in Ooty
#4 Family Hotel in Ooty
#5 Romantic Hotel in Ooty
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Savoy Hotel, Ooty 5*
Number of rooms: 40
Official Description (provided by the hotel):
Ensconced high on a rising hill, the Savoy Hotel sprawls over six acres of landscaped gardens, offering colonial style cottages that were built between 1834-1865. Colorful flowerbeds merge to form a multi-coloured quilt around the cottages, adding to their gentle refinement and old English Charm. A quiet retreat, the Savoy Hotel offers a little pocket of paradise. ... more   less 
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Also Known As:
Savoy Hotel Ootacamund
Taj Savoy Hotel, Ooty India

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