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“a nightmarish experience”

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Sterling Ooty Fern Hill
Certificate of Excellence
Reviewed May 4, 2007

I am still traumatised by the horrendous experience my family and I had at this pathetic excuse for a resort.I booked this resort thru RCI India who. as I later found out, haven't the faintest idea as to what goes on here. The rooms were shabby,the linen soiled,the hot water geysers did not function properly,the carpet filthy but the worst was my wife finding a worm in her food.The coup de grace was seeing a huge rat scurry across the patio.Avoid this place like the plague.

I have sent a stinker to RCI and asked them to explain how they can subject their clients to this trauma;they are equally responsible for they failed to exercise due diligence in this matter.Not only did I squander my week, It was like being thrown in hell.Avoid this resort like the plague.

  • Stayed: May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
6  Thank sajs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,252 - 1,258 of 1,264 reviews

Reviewed October 30, 2005

I happened to stay in this place for four nights, mid oct, 2005. The check in was fine. The rooms are in BAD shape, real shady. Here are the details -
The sofa (-- bed) in the living room was so dirty , I was not sure whether to allow my kids to use the sofa or not. I had asked the resort folks to change the sofa, but the response was – “we do not have any spare ones” :( ok, I asked him to get a clean linen and cover this sofa , thanks god, he had a spare linen.

The bathroom was next in line. It was so dirty, I had to call the maintenance guy and ask him to clean it up and personally supervise. The shower curtain was damp and had lost its original colors.

The ceiling in bathroom and bed room – both were damp and were dark.

The resort folks had provided us a hot plate (electric stove), which I do not think was cleaned for years.

Over all - even though this place is situated in a nice location, I think it is not worth staying there at the expense of your health.

  • Stayed: October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
12  Thank Ramki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2004

What can I say but the words ABSOLUTELY TERRIBLE in CAPITALS. I spent 2 nights in the Sterling Fern hill in September 2004
The hotel is situated in a nice place with good views. The reception and ease at handling the paper work was satisfactory. The rooms were just atrocious. Cold, damp no hot water running, dirty, whel what can I say it needs a complete overhaul.
The restaurant was ok and the service was reasonable.
Avoid this place like the plague unless you are fond of staying in cold places in the company of cockroaches!

24  Thank vindoc2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017 via mobile
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Stayed: September 2017
Thank ViktorMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2017
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Room Tip: Stanza che guarda a Ovest; per il resto ci sono balconi che consentono di spaziare sul panorama mont...
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  • Stayed: February 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Serdis47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2016
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  • Stayed: October 2016, traveled as a couple
    • Value
    • Rooms
    • Service
Thank 2112richman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2016 via mobile
Google Translation

Stayed: September 2016, traveled with friends
Thank Elisabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sterling Ooty Fern Hill

Address: 73 Kundah House Road | Fern Hill, Ooty (Udhagamandalam) 643 004, India (Formerly Ooty - Fern Hill, A Sterling Holidays Resort)
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#3 Family Hotel in Ooty (Udhagamandalam)
#3 Spa Hotel in Ooty (Udhagamandalam)
#3 Luxury Hotel in Ooty (Udhagamandalam)
#11 Romantic Hotel in Ooty (Udhagamandalam)
Price Range: $55 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Ooty Fern Hill 4*
Number of rooms: 177
Official Description (provided by the hotel):
Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Ooty Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more   less 
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Also Known As:
Sterling Fernhill Hotel Ootacamund
Sterling Resorts Ooty
Days Inn Fernhill
Days Inn Ootacamund
Sterling Resort Ooty
Ootacamund Days Inn
Sterling Ooty Fern Hill India/Ooty (Udhagamandalam)

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