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All reviews time share holiday activities house keeping main building room service special thanks travel desk front office recommend this resort in room dining housekeeping staff special mention excellent resort buffet spread beautiful property welcome drink play area
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Reviewed 2 weeks ago via mobile

Stay was very good awesome food Khushboo Chawla she gives as wonderful experience she is wonderful women she gives us lots of good experience about food she gives us very good food experience about Srishti she also very best to arrange the everything in a such manner about housekeeping punita and Anita was very good also
Khushboo was very awesome she gives us very good experience about Ooty she tell us about shopping also about spa also nice experience with her in the future we will be come again thank you Khushboo Chawla and Srishti..
Thank you
RCI guest

Date of stay: September 2019
Trip type: Traveled with family
Thank koshajolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Fern Hill, responded to this reviewResponded 1 week ago

Dear Sir/Ma'am,

Namaste!

We are humbled by your kind feedback of your stay at Sterling Ooty Fern Hill.

Thank you so much for commending Khushboo, Srishti, Punita, and Anita. They are one of our finest resources who find immense joy in rolling out the red carpet for valued guests such as you.

We would love to host you again in the near future.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Thank you so much srishti and khushboo thanks for your support during our stay as u came on the daily basis to take our feedback and the time which we have spend with you wqs really nice both of them are really nice and the way they talk the way they interact is really nice khushboo gives us very good about food she guides us about shopping she tell about veey well about ooty what the experience she carry about very good guest
Good hospitality she have
Thanks srishti and khushboo
See you seen guys..

Date of stay: September 2019
Trip type: Traveled with family
Thank anil27460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Fern Hill, responded to this reviewResponded 1 week ago

Dear Sir,

Namaste!

Thank you for rating your vacation at Sterling Ooty Fern Hill so highly.

We are humbled by your kind words directed towards our staff members. Our well-trained staff members are the ambassadors of Sterling’s core beliefs – to leave no stone unturned in ensuring that our guests feel welcomed and are taken care of.

We hope you choose us as your holiday partner in the near future.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Overall review its excellent with sterling,really I enjoyed the view, stay and food also delicious.i forget my small luggage in hotel..hotel person sirisha gupta safely returned to me immediately.
Thanks.

Date of stay: September 2019
Trip type: Traveled with friends
Thank VCHANDERREDDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Fern Hill, responded to this reviewResponded 2 weeks ago

Dear Sir,

Namaste!

It was a pleasure to host you at Sterling Ooty Fern Hill.

We are delighted to know that you enjoyed the scenic view and our dining options to the maxim. We are glad that Sirisha could help you with your luggage.

Promising the best – always!

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The sterling fern hill resort is a wonderful place to be with the family, very good ambience for a perfect vacation, very cleann, neat and tidy place with lush green garden.The room dining options that I ordered are awesome, the food and service is one call apart. Khushboo give us a variety of food options on the call also thet provide some snacks which was around 100 rupees and it’s was very nice and good to enjoy with the coffee. I really loved it. Kushboo gives us very good experience in the food and the service was really nice. Thank you everyone there and Khushboo rock on

Date of stay: September 2019
Trip type: Traveled with family
Thank GokuldasGD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Fern Hill, responded to this reviewResponded 2 weeks ago

Dear Sir,

Namaste!

We are delighted to know that your family had a merry time at Sterling Ooty Fern Hill.

Sterling Ooty Fern Hill seeks to be the ideal holidaying destinations for families to come together and have a merry time. We are glad that you loved our dining options. Khushboo will be pleased to know that she could make you feel welcomed with her humble efforts.

We look forward to pampering you again in the typical Sterling way!

Sincerely,

The Sterling Holidays Team

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Reviewed 2 weeks ago via mobile

I stayed at Sterling Fern Hill Ooty resort for 2 days. It was my birthday and my wife planned the trip and bday surprise (which was candle light dinner btw) for me.
Sterling Fern Hill ooty is hands down the best resort when it comes to hospitality, food, quality of the rooms etc. Overall it was a very pleasant experience and we enjoyed the max of our stay.
I would like to say thanks to staff of sterling hill for making my stay a memorable experience, however there were few folks who went a step ahead in making the people welcomed and comfortable.
My heart goes out and special thanks to Khushboo for arranging the candle light dinner and clicking beautiful photos of us, Shrishti for arranging the cake, Chef Mirza for the awesome food and last but not the least Satish, he was our server for the evening and he was very polite and professional, taking care of every need of the table.
From the house keeping staff Puneeta was very professional in keeping the things in order.

Thanks sterling fern hill ooty team for everything.

Thanks & Regards,
Saurabh & Deepali, ( happy customers )

Date of stay: September 2019
Trip type: Traveled as a couple
Thank SunnyDips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Sterling Ooty Fern Hill, responded to this reviewResponded 2 weeks ago

Dear Sir,

Namaste!

We are elated to know that you had a pleasant stay at Sterling Ooty Fern Hill.

It pleases us to know that our staff members could add much joy to your birthday celebrations. They are always at your service and would love to welcome you and your family again with the best of what hospitality has to offer.

It was a pleasure to host you!

Sincerely,

The Sterling Holidays Team

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