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Ooty (Udhagamandalam)
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1,111
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Reviewed January 18, 2020

accommodation,food and amenities are topnotch above all that their employees they trated me like their family.I would have given 4.8 out of five to this place but I will give a 5/5 for their employees

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Travisbikcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Manager at Accord Highland Hotel Ooty, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from Accord Highland Hotel Ooty!

Thank you for your feedback on this esteemed platform and giving us a perfect five star. We are glad to know that you were impressed with our warm hospitality and the top-notch service provided by our associates. It pleases us to know that you loved our amenities and the culinary delights. You kind words are received with humility by our associates.

It was pleasure serving you this time and we look forward to serve you again.

Best Regards
Mahalingam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

We stayed for 3 nights... It is a nice place/location. Rooms are comfy, staff very courteous, enough scope for recreational activities. Breakfast was very good, they need to improve the preparation of food served during lunch/dinner, particularly north indian dishes... Thanks

Date of stay: January 2020
Trip type: Traveled with family
Thank SKAkhtar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Manager at Accord Highland Hotel Ooty, responded to this reviewResponded January 13, 2020

Dear Guest,

Greetings from Accord Highland Hotel Ooty!

We are pleased to have received such a lovely review on this esteemed forum. It pleases us to know that you had a wonderful time with us along with your family. We are delighted to know that our strategic location and seamless services and warm hospitality impressed you. It also pleases us to know that our breakfast spread and recreational activities impressed you too. We take pride in practicing the best of hospitality and are always happy to go an extra mile to ensure that our guests have a memorable stay. We have taken a note of your feedback and will surely share it with the concerned department.

We had a great time serving you and would be glad to serve you again.

Best Regards
Mahalingam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2020 via mobile

What an amazing experience, accord made our trip memorable forever. We had early check-in in the morning and hotel provided us awesome herbal tea and warm towels .food is awesome especially breakfast,they arranged for candle lit dinner it's really new experience we loved it special thanks to restaurant team,All department of the hotels are excellent, the team is extremley helpful and courteous always available to help with a smiling face, good decision to come accord and I will come back soon..

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Resort59078880747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Manager at Accord Highland Hotel Ooty, responded to this reviewResponded January 9, 2020

Dear Guests,

Greetings from Accord Highland Hotel Ooty!

Thank you for taking time out to write your valuable feedback on this travel forum. We are glad to know that you had a memorable honeymoon trip with us. We are delighted to know that you were impressed by our hospitality and services catered to you. It also pleases us to know that we were able to give you a lovely experience with the candle lit dinner, our delicious culinary spread.

Your kind words has been shared with the entire team and taken with gratitude.

It was pleasure serving you. We would love to welcome you again.

Best Regards
Mahalingam

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Reviewed January 7, 2020

Very good rooms and sports facilities. Excellent service, very polite staff. Food quality needs little improvement. Special thank to Siva who conducted different activities & games in the evening.
Great hotel for family stay

Date of stay: December 2019
Trip type: Traveled with family
Thank Nishu2685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Manager at Accord Highland Hotel Ooty, responded to this reviewResponded January 7, 2020

Dear Guests,

Greetings from the Accord Metropolitan!

We love hearing back from our guests and a perfect starred review like yours makes our day! Our hotel’s prime endeavor is to provide our guests with an excellent stay and prompt services, which has earned us the patronage of many.

Thank you for acknowledging our warm hospitality and the hard work that our team puts in to create a seamless experience for all our guests. Also, you’ve duly noted your concerns regarding food and conveyed the same for improvements.

We look forward to welcoming you again for another enriching stay soon.

Best Regards
Mahalingam

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Reviewed January 7, 2020

Our stay was on the new year2020, wonderful events like singing dancing magic shows crackers, wow such an awesome new year. Specially the lunch was so so good. Scenic beauty and the location is mind blowing. Hospitality was great and the activity area is enjoyable. Such a lovely environment to stay. I just enjoyed the couples dance in the entire show...

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Divyamothi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Manager at Accord Highland Hotel Ooty, responded to this reviewResponded January 7, 2020

Dear Guests,

Greetings from Accord Highland Hotel Ooty!

Thank you for providing your valuable feedback on this esteemed travel platform. We are delighted to learn that you were impressed with our warm hospitality and exclusive services. Thank you for taking a note on our strategically proposed location, specially curated activity area which you enjoyed and culinary spread. Overall we are glad to learn that you enjoyed your stay with us.

We would love to host you back in near future.

Best Regards
Mahalingam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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