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“Top class hospitality” 5 of 5 bubbles
Review of Club Mahindra Derby Green

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Club Mahindra Derby Green
Ranked #7 of 78 Hotels in Ooty
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Top class hospitality”
5 of 5 bubbles Reviewed November 12, 2013

CM Ooty is sort of a heritage property with lot of open spaces.
From the time to check-in, house-keeping, restaurant and holiday activity staff, everyone ensured that our stay was delightful and enjoyable.
Rooms are quite good with partial kitchen facilities.
Restaurant serves excellent quality food and BIG Thank you to the Chef for all the help for our little kid.

We will surely visit this resort again !

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Preeti2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 13, 2013
Hi Preeti,

Thanks for writing in and we are absolutely delighted to know that you vacationed at our resort. Our staff at the resort will be elated to know that you not only enjoyed the dining experience but also the services our resort staff offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and looking forward to welcoming you at our other resorts soon. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • Any
English first
Bengaluru, India
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

I travelled with my wife and 2 kids to Derby Green. The resort is hardly 200 meter from the main bus stand - which means you don't need to drive down - you can book a Volvo and go there.

The resort over looks the race course and is quiet even thought its close to the city bus stand.

Pros:
-- Nice rooms - looks like almost all rooms are fine. With the cold Ooty climate, you wont be sitting in your balcony anyways. If your room don't have a balcony - come to the public area :)
-- Good food (though slightly expensive if you are not a member) - breakfast, lunch and dinner was good and the menu varied each time.
-- Enough for young kids to engage themselves in. The play area is nice and so is the activity area.
-- Heaters provided in all rooms to beat the cold.
-- Proximity to Botanical Garden, Lake and other attractions.
-- The SPA is good, the staff is well trained and attentive.
-- A pony and a horse for a short ride in the morning within the premises (and its way to cheap compared to the horse ride outside the property) - especially useful if you have kids with you.

Cons:
-- Not as good as some of the other Mahindra properties
-- Rooms are not very big (even the suites)
-- Food is expensive (but you always can go to other restaurants near by

Room Tip: Any room with a Balcony. Not much to pick from. May be you can ask for a room closer to reception to...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MohanGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 12, 2013
Hi Mohan,

Thank you for taking the time to give us feedback about your stay at the Club Mahindra Ooty resort. Thanks for the detailed comments you have provided as it helps us improve our services further and additionally, provides insights as to what our members really like. Our staff at the resort will be delighted to know that you enjoyed the spa our resort offered. Please be assured that the points you have brought to our notice regarding the food and the accommodation have been shared with the resort team. In case you wish to provide us with any further feedback or information, please visit our Facebook page and click on the “Listening Post” tab. Please continue to provide us such feedback and we look forward to welcoming you at a Club Mahindra resort soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

Price is a little bit on the higher side but its worth paying for their hospitality.
Rooms are small but just ok for a couple.
Food also is very good but very expensive. Breakfast buffet has many options including north Indian.
Travel desk is very supportive - Mr. Ramesh from Travel Desk is very honest person and equally helpful in arranging the travel. Just go and speak to him - he will do the rest.
Very near to the Ooty bus terminus - almost you can take the luggage and walk down.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tismesom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 12, 2013
Hi,

We are glad to have received your feedback regarding your stay as it helps us improve our services further and additionally, provides insights as to what our members really like. Our staff specifically Ramesh will be thrilled to receive your appreciation. Please be rest assured that the points you have highlighted have been shared with our resort team and will be addressed priority. In case you wish to provide us with any further feedback or information, please visit our Facebook page and click on the “Listening Post” tab.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 7, 2013

I was given a package from Mahindra Autos since I got the XUV500 for 2 nights and 3 days. The stay was pleasant and the resort is beautiful. The location is also central. I did not like the view though as you get the see the CIty instead of the landscape primarily. You do get to see the mountains though. We got the HU room which was really small. If you have kids , you need to avoid that.

I was in for a shock when I was charged 750 odd rupees for the Dinner Buffet per person. It is much cheap for the members though. That is definitely a deterrent for non members to eat in the resort. The food quality was good though. In bangalore you get similar food for INR 500 incl taxes.

Also I need to mention specifically the night camp fire events . That was organized by the Hotel team members and was very good. They seemed professionals at their work and was a good entertainment. They have a nice club house for kids.

The adventure sports was a big let down. It looked like a dare devil thing, and less of an entertainment or fun. After climbing up the mountain, we realized it wasn't worth enjoying as a family though.

The resort is clean and the kids play area was really nice. There were horses for kids also available but we did not know that , else my kids would have had a nice ride, something that the front desk should have told us.

Overall , i think it is a good resort for members, but not really worth for the non members though.

Room Tip: Dont take the HU room if travelling with the family. Other rooms should be fine.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GB_Arora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 13, 2013
Hi Gurtaj,

Thank you for taking the time to give us feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. We are also glad you enjoyed the activities our resort offered. Please be rest assured that all the points you have brought to our notice are being addressed on priority. We also request you to provide any further information or feedback that you might have on our Facebook page at the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

We stayed in a Studio apt at Club Mahindra Derby Green-Ooty. It is a heritage property, which is quite well-maintained with lot of open space and top class hospitality of the staff.
Rooms are good with partial kitchen in studio apartments. I felt room size was marginally smaller when compared to other club mahindra properties.
Food served at restaurant was top class for both buffet and ala-carte. Chef and his team went out of their way to offer options for our little kid (2 years old).... A big thank you from him....

Recreational activities were sufficient and check-in / check-out process was smooth.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Machan2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 11, 2013
Hi,

Thank you for your positive feedback and we are absolutely glad to know that you vacationed at our resort. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the hospitality our resort staff offered. Additionally, our staff will be extremely delighted to receive your compliments. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and looking forward to welcoming you again at our other resorts soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 2, 2013 via mobile

Excellent Resort . Superb Facilities . Location Is Fantastic . Railway Station , Bus Stand And Market Are Simply 10 Mins Away . Buffet Breakfast , Lunch And Dinner Is Awesome . Quality Is Amazing . Ambience In Restaurant Is Very Good. A Big Property Of Club Mahindra ....Perfect For Relaxing . Adventurous People Can Take The Tours Trekking , Sightseeing , Boating Etc .....Reasonable Rates Through Club Mahindra And If On Has Their Own Vehicle Than Better. One Must Come And Relax In This Resort ...Away From StressFul , Hectic Life Of A Metro City like Mumbai.

Stayed November 2013, traveled with family
Helpful?
Thank Rohan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 6, 2013
Hi Rohan,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the ambience and the activities our resort offered. Additionally, our resort staff will be extremely delighted to receive your compliments. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 30, 2013

Awesome experience in a beautiful place called ooty...thanks to derby green our vacation and much needed break turned out to be one to be remembered forever..excellent hospitality..very tasty food which was worth every penny spent...staff was very good n very helpful...all and all an excellent experience...

Room Tip: Try for the rooms in front and top view of the hotel...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ashwal20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Derby Green, responded to this review, November 6, 2013
Hi,

Thank you for your feedback and we are absolutely delighted to know that you vacationed at the Club Mahindra Ooty resort. We work hard to ensure that your holiday experience is truly memorable. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but the activities our resort offered. Additionally, our resort staff will be extremely delighted to receive your compliments. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Derby Green

Property: Club Mahindra Derby Green
Address: 29 - 49 Baikey Road, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa
Hotel Style:
#1 Spa Hotel in Ooty
#3 Top resorts Hotel in Ooty
#6 Family Hotel in Ooty
#7 Romantic Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Club Mahindra Derby Green 3.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Club Mahindra Derby Green India/Ooty

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