We booked 3 rooms (2 x Double and One Single) through Makemytrip as per their recommendation / advise (10th & 11th April,2014). After reaching we were put up in a cottage - filthy, stinking,unsecured. Most of the locks (Specially toilets) missing, Dirty toilets,shabby rooms, uncomfortable Pillows & Mattresses. It was located far off (Down the lane about 100 meters) from the reception & restaurant. After calling Makemytrip & expressing our displeasure & after hot exchange they changed the cottage but the same was also not good. We were forced to cut short our Ooty stay and left next day (Though the payments were made in advance and did not got any refund). Food & Complementary Break Fast was very poor quality. Front office staff are over smart and try to exploit tourists.
It is surprising that how they are rated as PLATINUM GRADE by Makemytrip. It seems that most of the REVIEWS post praising them is made by themselves/ their own people.
MakeMytrip must think twice before referring this resort in future to retain their reputation.
- Official Description (provided by the hotel):
- Fortune Retreats is one of the best accommodation provider since 1995 we have all types of cottages, PRIVACY IS THE PRIOR TREKKING AND CAMP FIRE FOR ENJOYMENT ALL THE COTTAGES HAVE A SCENIC BEAUTY OF ETERNAL NATURE ... more less
- Reservation Options:
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- Also Known As:
- Fortune Retreats Resorts - Ooty India/Ooty (Udhagamandalam)