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“Good service and good people” 4 of 5 bubbles
Review of Ponmari Residencyy

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Ponmari Residencyy
Ranked #20 of 78 Hotels in Ooty
Thiruvananthapuram (Trivandrum), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good service and good people”
4 of 5 bubbles Reviewed February 20, 2014

My family stayed here for 2 nights. Its a 15 mins walk to town
Pros of the hotel
1. Room were very clean
2. The house keeping staff was nice. They wished you every time you passed them
3. Steam room is small but great
4. Kids can be kept engaged in the PS3 gaming room (if needed you can play also on the big screen)
5. Food was satisfactory but the people serving the food was very courteous

Cons of the hotel
1. The view from the hotel room is horrible. So you keep the curtains closed at all times
2. Ayurveda massage is not that great. I have had better in other resorts
3. Parking space is a bit tight
4. Travel desk person was missing most of the time, but I got through with Google Maps :-)

Next time I go to Ooty I will still stay there as the people are great and hospitable

Room Tip: Family room is good, you get 2 big double beds
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank joshcharly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 22, 2014
Dear Sir,

Greetings from Ponmari Residencyy !!

Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them on Trip Advisor. Your comments about our property were encouraging, and it’s a pleasure to extend the warm hospitality forever. We take your comments as vital, as our guest’s satisfaction is our main priority, also we will come up with corrective measure. We recommend you to go for royal deluxe or honey suite in your next explore which has good greenery view.

We look forward to welcome you back again..

Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
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153
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Penang Island, Malaysia
1 review
4 of 5 bubbles Reviewed February 17, 2014

Hotel staffs are very friendly and helpfull.Thanks for Ms.Geetha for a wonderfull welcoming.Rooms are clean and spaces.Strategic location near to shopping areas.Very clean rooms and toilets.
Overall views are GOOD.

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank munis08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 17, 2014
Dear Sir/ Madam,

Greetings from Ponmari Residencyy!!

Thanks to prefer PONMARI RESIDENCYY for your stay at ooty. We are happy to notice your positive comments at trip advisor and perceive your comments as vital. As our guest’s satisfaction is our core priority. Also we look forward to see you again at our Hotel.

We thank you very much for your feedback and encouraging comments about our staff, location advantage and accommodation & its cleanliness.

Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed February 10, 2014

The Ponmari hotel stay was very pleasure. The hotel room very big and clean washroom for refreshing. Staff are friendly and helpful. Had a great ayurvedic massage and relaxing. Food prepared in the restaurant were delicious. Had a great time overall.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JANICE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 11, 2014
Dear Sir,

Greetings from Ponmari Residencyy !!

Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them on Trip Advisor. Your encouraging comments about our room, staff and their kind service, Ayurvedic massage, Food and the location are making us to extend the warm hospitality forever. As our guest’s satisfaction is our main priority.

We look forward to welcome you back again..
Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 6, 2014

We, 5 adults & 1 child stayed on 16-17 Jan 2014.Easy to locate, on the main Kotagiri road, close to centre of the city.Spacious, clean rooms. Courteous & polite staff. Prompt service.Good food esp.The breakfast. Mrs.Geetha, the manager, took personal interest & was helpful in giving info & directions. Overall a very satisfying experience.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drsrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 7, 2014
Dear Sir,

Greetings from Ponmari Residencyy!!

Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them.
We are happy that you have enjoyed our Hospitality. We the PONMARI RESIDENCYY team look forward to welcome you and your family back again soon...
We thank you very much for your feedback and encouraging comments.

Thanks & Regards

Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 5, 2014

I have been there during the 2nd week of January along with my father, mother and sister. Stayed there for 2 nights/2days.

Rooms are very clean and well equipped.
Staffs are very helpful.
Situated near markets.
Nice outside view.
Peaceful area.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Saurabh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 5, 2014
Dear Sir,

Greetings from Ponmari Residencyy !!

Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them on Trip Advisor. Your encouraging comments about our room, staff and their kind service and the location are making us to extend the warm hospitality forever. As our guest’s satisfaction is our main priority.

We look forward to welcome you back again..

Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2014

I stayed at Ponmari on Jan 13th 2014. I stayed there with my family for a day and it was a pleasant experience. Very friendly and helpful staff, cosy and comfortable rooms with nice views, delicious food and close to all important sigh-seeing places in Ooty. I also availed the services of the ayurvedic centre which was also a lovely experience.
Just one feedback: Wish the hotel had included sweet pongal as a part of its breakfast menu and decorated the hotel for the Pongal festival so that people away from home during Pongal would have felt more at home.
Deepa
Bangalore

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Deepasateesh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, February 3, 2014
Dear Madam,

Greetings from Ponmari Residencyy!!

Thanks to prefer PONMARI RESIDENCYY for your stay at ooty. We are happy to notice your positive comments at trip advisor and perceive your comments as vital. As our guest’s satisfaction is our core priority. We are pleased to listen that you enjoyed the stay, food at our multi cuisine restaurant, massage centre, environment and praised our staff service. Also we look forward to see you again at our Hotel.
We thank you very much for your feedback and encouraging comments.

Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 24, 2014 via mobile

Had a wonderful stay. The staff were very friendly. The rooms were neat. Central location very close to Botanical garden. Book through Trip Advisor as the hotel does not offer any discount. The surrounding area needs development though it's not part of the hotel.

Stayed January 2014, traveled as a couple
Helpful?
Thank Pattamadai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, January 26, 2014
Dear Sir,

Greetings from Ponmari Residencyy!!

Thanks to prefer PONMARI RESIDENCYY for your stay at ooty. We are happy to notice your positive comments at trip advisor and perceive your comments as vital. As our guest’s satisfaction is our core priority. Also we look forward to see you again at our Hotel.

Hope to prolong with fruitful acquaintance forever!

We thank you very much for your feedback and encouraging comments.

Thanks & Regards
Ponmari Residencyy
Ooty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponmari Residencyy

Property: Ponmari Residencyy
Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty

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