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“Good Place to Stay”
4 of 5 bubbles Review of Ponmari Residencyy

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Ponmari Residencyy
Ranked #22 of 78 Hotels in Ooty
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Place to Stay”
4 of 5 bubbles Reviewed December 4, 2013

We Stayed there for 3 Days....Nice Place to Stay...... Service was good....Very Close to Garden... Food Was Good...Hotel Staff where very Friendly.....Prices are affordable & value for money.......We got room in Underground so i didn't feel the cold during night....

Room Tip: Take room in First Floor
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raghuvista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyraj, General Manager at Ponmari Residencyy, responded to this review, December 7, 2013
Dear sir,
Thank you for taking the time to post your feedback following your stay at Ponmariresidencyy Ooty..

We have noted that you have enjoyed your stay. Guest feedback is vital important to us to improve on the services and facilities that we provide to our guests and your comments have been shared with our staffs and we look forward to see you again at Ponmariresidencyy.

Thank you, with regards. General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 2, 2013

its one of the fine hotel. Ambience is very good. Its easy to access many places in Ooty. Food quality is good. Morning breakfast is really nice. I took my room in Underground so i didn't feel the cold during night. I really enjoyed my stay in Ponmari.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank sathish k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyraj, General Manager at Ponmari Residencyy, responded to this review, December 4, 2013
Thank you for choosing Ponmariresidencyy for your stay in ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them, as our guests'
satisfaction is our main priority.
We appreciate the very nice comments regarding our hotel.
The team look forward to welcome you back again soon.......
with regards- General manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
1 review
5 of 5 bubbles Reviewed November 25, 2013

Best Hotel to stay in OOTY
1) Location Excellent
2) Hotel Excellent
3) Staff Helpful
4) Food Very Good
5) Hotel Services good.
6) Prices are affordable & value for money.
7) Rooms & Bathrooms are very good neat & Clean
8) You can book this hotel online...can easily give 50% payment in advance...not to worry..
9) Tourist Visiting places are nearby the hotel.
10) Car Parking place is also available.
11) Facilities for drivers also available.
12) Complimentary services are also good of wifi & breakfast.

Room Tip: Go for Family suites having four beds which we choose in our stay...were very comfortable...
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank shesh_modi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyraj, General Manager at Ponmari Residencyy, responded to this review, November 27, 2013
Dear Sir, Thank you for reviewing your feedback in TripAdvisor ,Your review is very much encouraging for our team.We are so glade that you enjoyed the location and food at Ponmariresidencyy.

Hope to have the pleasure of you staying with us some time in the near future .

with regards.General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dapoli
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 19, 2013 via mobile

We searched on tripadvisor & liked this hotel very much so booked it while touring to south-India.

The rooms were very clean & neat and had a nice view of the mountains.

The food was good but the service was not good. There was no sequence for serving the food as they served us soup after the main course. Also with Punjabi food they didn't serve us onion & lime, we had to ask them about it.

Overall good experience. Just request them to improve on the service. Rest is fine.

Regards
Ashish Amrute

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashish A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, General Manager at Ponmari Residencyy, responded to this review, November 21, 2013
Dear Guest,
We thank you very much for your feedback and encouraging comments. We look forward to welcome you back in Ooty with your family in near future and your feedback has been shared with our staff and it helps us to give better services to all our guest.. with regards, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
4 of 5 bubbles Reviewed November 19, 2013

Pros: Room: Nice, Cosy, carpeted, well maintained
Staff: Very Courteous
Food: Breakfast was good.

Cons: No 24 hours hot water. Got hot water only in the morning.

Nice to have: Information on tourist attraction, timings, train timings between ooty and coonor, can be made available in the lobby. Since most of visitors are tourists, it will be very handy.

Room Tip: If travelling during off season like winter, choose carpeted rooms.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MohithMysore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, General Manager at Ponmari Residencyy, responded to this review, November 21, 2013
Dear Guest,
Thankyou for reviewing in TripAdvisor and and your positive comments helps our team to improve more to all guest and if you have called the Housekeeping departement for your hotwater need they would have helped you as it is winter in ooty it take little time in night to get water due to out side temputer is low , we have taken the matter to concern departement .
Thanks and Regards. General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Hi people, i am Syed Najeeb Ullah Hussaini from Hyderabad.
I have stayed in Ponmari Residency, charring Cross, Ooty for about 5 times now and found it to be very good again. My Last stay was in the month of November 2013. The GM Mr. Rajendaran is an excellent person and help his guest in all aspects. The best part of this hotel management is they actually work on the feedback of their guest and you can see the improvement in the service on your next visit to this hotel.
I stayed here with my family and we were 6 adults 2 infants and a baby. All of us liked the hospitality. All the staff of Ponmari Residency are concerned only about one thing " Comfort for their guest". The GM and even the MD has no ego and are very down to earth.
Hotel rooms are clean, spacious and good,
Food (breakfast) is good.
Room service is again good.
Staff behaviour very good and helping.
Hotel restaurant is clean.
Hotel corridors are clean.
Ample parking space is provided.
Spacious staircase.
Less than 1 km from Botanical Gardens, Charring Cross, on the way to Dodabeta.
One side of the hotel gives you a very good view of mountains and the other side gives a view of a football ground, city houses etc.,
Internet available in lobby and
many more services like gym, spa, games room etc.,

My suggestion for the hotel: Kindly speed up the restaurant service and expand the restaurant size.

Over all its a Good hotel at a lower cost.

Review by - Syed Najeeb Ullah Hussaini.
Hyderabad. A.P

Room Tip: Rooms with mountain view get sunlight in the morning and the other side rooms having football view h...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SNUHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, General Manager at Ponmari Residencyy, responded to this review, November 17, 2013
Dear Syed & Family,

Thank you for choosing Ponmariresidencyy for your stay in ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them, as our guests'
satisfaction is our main priority.
We appreciate the very nice comments regarding our hotel.
The team look forward to welcome you back again soon.......
with regards- General manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad
1 review
5 of 5 bubbles Reviewed November 13, 2013

It's really a wonderful hotel to stay in Ooty with good view.Very near to the places like BT Garden and RS Garden.Hotel is very very clean , staff are very obedient.Complementary Breakfast is delicious and items are more in number.Lunch and Dinner is also good with resonalbe price.

NO fans NO AC that is fine as the whether is very cool.If they can provide a room heater that would be better.

Srinivas.

Room Tip: 2nd floor is the good as you can a see a better view.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srinu1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, General Manager at Ponmari Residencyy, responded to this review, November 13, 2013
Dear Sir,

Thank you for choosing Ponmariresidencyy for your stay in Ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them, as our guests satisfactions is our main priority.

We appreciate the very nice comments regarding our hotel.

The team look forward to welcoming you back again soon.

with regards, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponmari Residencyy

Property: Ponmari Residencyy
Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty

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