I stayed at Ponmari Residency with my family for two nights. The hotel is easily accessible from the city and has enough parking space and security for your vehicles.
On my arrival, I found that the female receptionist was very receptive and friendly. She had all my information handy. I had to just fill in a few details as part of the usual check-in procedure. She was considerate and thoughtful enough to help me by extending the reservation tentatively as I was uncertain about the duration of my stay. She was flexible enough to cancel it later.
The male staff members who assisted me were good too. In general, I found that the staff members were soft-spoken and courteous.
A pleasant surprise awaited me when I entered the room. The bathroom, which is the most important aspect of my stay, was all set and sparkling clean like it was never used. The room was neat and beds were spacious to accommodate four members, but we were just three, so even more a treat. The best part of my stay; steaming hot water was available round the clock.
The hotel also includes amenities that range from essentials to luxuries like wireless internet connectivity in the lobby, a travel desk, and an ayurvedic massage center.
You can also find a small shop inside the hotel premises, where you can buy stuff made or sold prominently in ooty, like homemade chocolates, varieties of tea, and aromatic oils.
Not to forget, the room service was responsive. The housekeeping staff cleaned my room without disturbing my baggage or meddling with any of my belongings.
Guests get complimentary breakfast coupons on arrival. However, the food is served at around 8:00 AM, which is very late for early birds like me, as I love to venture out early in the morning to cover as many places as I can and get few brilliant snaps before places become crammed with people and vehicles. It would be great if the management can take care of such little inconveniences. I would suggest that the hotel should start serving food around 7:15 AM. If not all the items, at the least, bread and butter to start with.
Another aspect that I would expect the management to correct is the overpriced food, though I know it is common among most hotels in tourist locations. People like me, who prefer to have food in the same hotel, will find it heavy on their pockets.
Overlooking the few minor faults, I can confidently say that my stay at the hotel was convenient, pleasant, reasonable, and satisfying.
- Official Description (provided by the hotel):
- Hotel in Ooty. ... more less
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- Also Known As:
- Ponmari Residencyy India/Ooty (Udhagamandalam)