The hotel was spic and span, located well (Between Charring cross and Botanical garden), and had a great service.
The staff was quick to serve and were helpful and courteous. They ensured a smooth travel experience.
The travel desk was outstanding. The hotel has their own fleet of cabs (there were labels of hotel on all cabs). The travel desk person guided us very well, listening to us properly and only then planning an itinerary. We saw many such one on one engagements with others.
The restaurant was very well maintained. The variety was ok. The authentic south Indian dishes were well prepared. However, their north Indian dishes weren't that great. The buffet breakfast included in the package was sumptuous, pure veg with the following menu: Idli, Dosa, Cornflakes, Toast with Butter & Jam, Tea and coffee and Upma on one day and a rice dish on the other. Rice dishes like Biryani were good. Priced reasonably considering the market rates. There were tourists from other parts arriving just to dine at the restaurant. There were a lot of local produces available like different varieties of tea leaves and spices, but most were priced on the higher end.
- Official Description (provided by the hotel):
- Hotel in Ooty. ... more less
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- Also Known As:
- Ponmari Residencyy India/Ooty (Udhagamandalam)