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“nice room”
4 of 5 bubbles Review of Ponmari Residencyy

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Ponmari Residencyy
Ranked #22 of 78 Hotels in Ooty
Bengaluru, India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“nice room”
4 of 5 bubbles Reviewed May 29, 2012

Traveled in Feb 2011
room window was very scenic.
Though hotel is little far from city but at walkable distance to Botanical garden.
food was ok.
u can come around 1 km away from hotel and have some food there.Fruit market was 1 km away.
No swimming pool.

Room Tip: make sure window opens towards mountains.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GauravPandey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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English first
Candolim, India
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed May 28, 2012

The worst ever service one would expect from a hotel. The receptionists treat you like a robber who could possibly run without making payment. The rooms are nice but staff is pathetic. The rooms have no fans or Air conditions. The staff convinced us that the weather will be nice in the night to sleep. Sad to say we had to sleep with our clothes off. There was no circulation of breeze whatsoever and even after keeping the windows open we had no rest at all. The hotel should keep some pedestal fans at least. The hotel is also highly overpriced. They DO NOT include tax in the total amount if you book online and so when you reach there the first thing you know is that you have to pay more which we feel could have given us better hotel options in Ooty. The room service brought us tea and coffee in filthy flasks and cups and saucers were stained and dirty. The TV was pathetic with its channels and clarity. Overall a Rubbish Hotel experience. Not like anything we would expect on our beautiful holiday. Water in the Drinking cooler was hotter that the one in the bathroom!!!! The staff didn’t bother to do anything about it. Tube light in the bathroom was burnt and not replaced even after requesting the reception. We managed with the light placed over the wash basin.

  • Stayed May 2012, traveled with friends
    • Value
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Helpful?
5 Thank CANDOLIMFOODLOVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ooty
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed May 22, 2012

We booked Hotel Ponmari Residency on 21/05/2012 for 3 days but due to very poor service we have to leave.Every time we order anything from room service,we have to call atleast 4 to 5 times to remind them our order.Even after check in every hotel serves water to room but we have to order water that too reach our room after several reminders.House keeping is also very poor,at this price (Rs.2900/- plus Rs.542 as tax= Rs.3442) you can get a very good Hotel in Ooty to stay.Its a hopeless hotel.

Room Tip: Dont waste your money on this property.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Dibbendu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khartoum, Sudan
2 reviews
4 of 5 bubbles Reviewed April 24, 2012

I visited Ooty in April 2 nd week .The stay in this Hotel was very Good.The restaurant food was also very good.We with my family enjoyed the stay her.All the staffs were very good and helpful.

  • Stayed April 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank MURALIKUMARR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 21, 2012

we took family room and standard room - more than half of the hotel was empty...in both room hot water will be provided only if you notify them before entering the room after outing, this applies for every single time you go out...we realized this just before leaving after two days of stay..struggled because of hot water with kids. I fell sick because of outside food..midnight no hot water after vomiting....
In standard room, toilet flush button broken in top cover. every time you need to remove the water tank cover and press the button. But we did not mention about this problem since we stayed only for two nights.If I told manager, I am sure they would have attended.
plus: Everyday morning hot water is definitely available without making any calls to room service. rooms are neat and tidy. Manager is providing good service but others some are good and some don't attend to problems..they just want to finish there shift and run away.
food: breakfast good..lunch ok, little overpriced...night - did not try.
Rent: Little overpriced
view from room: we were able to see only wall after opening the window from family room. and from standard room: a play ground and mountain - acceptable

Room Tip: Ask for rooms with some views otherwise you will end up seeing wall out of your window
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank exp2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trivandrum
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 9, 2012

Me & family and my brother-in-law & family were there in this hotel for 2 nights and 3 days last week. Rooms are tidy and clean, room service is good and the location of the hotel is calm and quiet. Restaurant is also good, particularly the breakfast. The only thing I felt very bad is the front-desk staff; they are not at all fit to that kind of job. They charged six hundred rupees extra from us even though we transferred the entire amount to their bank a/c as they communicated. The guy we've got during check-in and check-out is really horrible and unpleasant and showing his bad face as if we were there as free.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank ushibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed April 7, 2012

I, along with my family of 6 other members, stayed at Ponmari Residency for two nights in the first week of April 2012. Having done extensive research through Internet on the best, yet affordable hotel in Ooty, I zeroed in on Ponmari. I had to wait till the last couple of days to book accommodation for various reasons and when I tried to book rooms, the web site of Ponmari flashed an error message citing cutoff date for accommodation. I immediately called Ponmari and they asked me to e-mail them making a formal request for accommodation which I did, to which there was PROMPT reply from Mr. Rajendran of Ponmari requesting me to deposit some advance money for confirmation of accommodation and again, I called Ponmari and the officer, Mr. Hakeem, was very kind enough to say that “NO NEED TO PAY ANY ADVANCE” and that he has “BLOCKED” a couple of rooms based on the already placed request via e-mail. When we reached Ooty (Ponmari), everything was perfectly in place for us. Of course, they did not have such huge rooms to accommodate all of us in one single room (in fact, no hotel claims to have). We were charged just one extra bed that too for just one night and were given a discount of one-night extra bed. Throughout our stay, the staff right from security to room service were really helpful, polite, attending to our requests immediately, and going to whatever extent possible to keep us happy. The only downside was that the “Royal Standard Room” that I stayed in got a bit stuffy during nighttime and it was a bit difficult to have a good night’s sleep. On the whole, we had an exciting trip and wonderful stay at Ponmari. Thank you Ponmari people, you made our stay a memorable one and I, for sure, would recommend this cozy, yet reasonably priced hotel. I did not try their multi-cuisine restaurant because I am a strict vegetarian and no opinions there.

Room Tip: Go for the room facing the city. There is a nice playground with the hill background. Lovely sight...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaheshSundaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ponmari Residencyy

Property: Ponmari Residencyy
Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty

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