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“Very good service. Courteous staff.”
Review of Orchid Inn

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Orchid Inn
Bangalore, India
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very good service. Courteous staff.”
Reviewed June 25, 2013

Stayed there for a night halt. Reached early morning around 6am. The Manager had already made us aware of the auto charges from Ooty bus stand to the hotel and it was exactly the same. Usually they have check-in time as 12:00 noon, still they gave us make-shift room for relaxing and getting freshen-up until we got our pre-booked room around 8:00am. Room was neat & tidy and spacious. The bathroom was clean & large. They arranged our cab & package tour for sight-seeing in Ooty & Coonoor. The only backdrop is that the hotel faces Coonoor main road, so you'll be disturbed by the continuous honking of vehicles passing by. Recommended for 1 night stay.

Room Tip: Try avoiding rooms facing the main road. You might get disturbed by continuous vehicle honking even...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TPiyush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN,OOTY

We thank you for giving your review about Orchid Inn, Ooty.

Orchid Inn is situated in a good location and is easily reachable and is not far from the main places of tourist attraction. All the rooms are spacious and are maintained neat and clean. We provide running hot water for four hours in the morning. In the classic double rooms hot water geysers are provided and running hot water is available 24 hours a day. We also serve tasty and hygienic food.

Our tariff is one of the lowest among the hotels of same category.

We always endeavour to give our best service and we thank you for the review and would like to have you back as our esteemed guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Kolkata
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2013

Ooty is a hilly town. Probably one need to choose 3-star and above to get proper accommodation. Experience at the hotel was not good. One side is too close to another hotel. Rooms facing road-side are to some extent all right. Food quality is not up to the mark. Travel support is all right.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Pranab D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN, OOTY

We thank you very much for taking your time to write a review about the stay in our hotel. We at Orchid Inn, always endeavour to give the best service to our guests.

Our rooms are truly spacious and are maintained neat and clean. Our bathrooms are also very spacious and we provide running hot water for four hours in the morning. We also provide 24 hours running hot water in our classic double room category.

We always try to serve tasty and hygienic food to all our guests.
Our staff are always friendly and give the best service to the guests during their stay.

We have noted with concern the points raised by you and we assure you that we will rectify the defects noted by you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Ooty (Udhagamandalam) hotels

Mumbai
1 review
Reviewed May 28, 2013

didn't like the overall performance of this hotel. no proper room service. did not provide proper information. No co-operation. I have nothing else to say about this hotel. If it is just to stay 1 night, its ok.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Cleartrip

Helpful?
Thank Lester D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN, OOTY

We thank you very much for taking your time to write a review about the stay in our hotel. We at Orchid Inn, always endeavour to give the best service to our guests.

Our rooms are truly spacious and are maintained neat and clean. Our bathrooms are also very spacious and we provide running hot water for four hours in the morning. We also provide 24 hours running hot water in our classic double room category.

We always try to serve tasty and hygienic food to all our guests.
Our staff are always friendly and give the best service to the guests during their stay.

We have noted with concern the points raised by you and we assure you that we will rectify the defects noted by you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
Reviewed April 3, 2013

We stayed only 1 night here on 30th Mar.The hotel is just outside the town on coonoor road next to a eye hospital. It is right next to the highway and you can hear the traffic inside the rooms as well. Slightly irritating to listen to traffic first thing in the morning. The manager and staff are friendly and willing to help out. The food is very expensive.The rooms we got were spacious but other than that nothing to brag about. The bathrrom was again spacious with hot water from 6 - 10 am which is pretty standard in ooty. The bed was not the cleanest i have seen and the walls had a dull look to them. Overall, you get what you pay. Its just about okay to stay 1 night. I wouldnt look to stay there another time or recommend it to friends. But if you end up in ooty without booking a room and you happen to stumble into this hotel, you might not mind staying the night.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Abhiram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN, OOTY

We thank you very much for taking your time to write a review about the stay in our hotel. We at Orchid Inn, always endeavour to give the best service to our guests.

Our rooms are truly spacious and are maintained neat and clean. Our bathrooms are also very spacious and we provide running hot water for four hours in the morning. We also provide 24 hours running hot water in our classic double room category.

We always try to serve tasty and hygienic food to all our guests.
Our staff are always friendly and give the best service to the guests during their stay.

We have noted with concern the points raised by you and we assure you that we will rectify the defects noted by you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
203 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed April 2, 2013

Read good reviews about this hotel in Tripadvisor and selected. My opinion is given below.

When we checked in, we were given the room 209. The room was not so good. Lots of stains on the wall, blanket was not clean but the toilet was clean. Then I requested to change the room, at 1st attempt the manager didn't agree. Then eventually I saw 1 room got vacated and it was getting cleaned by the housekeep. Then I requested them to shift the room. Then the manager had no other option, I guess. He agreed. The new room no was 210 and it was upto the mark. Category wise I have explained by opinion below.

Room:
The rooms are little dull as painted with Green color. There was a small cupboard to keep used clothes but make sure its clean. There were no view from the rooms 209 and 210. Rooms were little small also.

Cleanliness:
Though the room and tiolet were clean, the bed sheets and towels were not cleaned at all. You wont feel like touvhing the towels after you wash your hands.

Sleep Quality:
The matress was good. Sleep was also good. As the hotel is near to the Coonoor road the vehicle sound used to come till 11 PM. Overall there were no much problem from sleeping side.

Hot Water:
Hot water were supplied only during the morning hours between 7 AM to 10:30 AM. At the evening, after returning from the sight seeing it was horrible to get fresh with cold water.

Food:
The food was good. We opted for complimentary breakfast. We had to choose the food items within the price range Rs 75/- each. They dont have a restaurant may be they have a kitchen. Whenever you order food, tell them not to make it spicy. 2nd night dinner was horrible. We were wondering whether the chilli was added to the curry or viceversa. Overall an average experience.

Sight Seeing:
They have tie up with many local travel agents. They can arrange vehicles for you. Local sight seeing tours are also organized at price Rs 200/- each. In this Rs 50/- is the commision amount for Orchid Inn. On 30/Mar/2013 Ooty was so crowded with the visitor, we were not getting any taxi for the sightseeing. The manager tried a lot and atlast he got us one. That way I'm really thankful to him. Overall a happy experience.

Hospitality:
All the hotel staffs including the managers were humble enough and resposive.

Location:
Its near blue bird hotel. Wax museum is at walkable distance from there. It took around 20 mins to reach the local main bus stop.

Tips:
1. Whenever you book this hotel do not opt for Room no 209
2.Take couple of towels.
3. Call well in advance for your sight seeing. Discuss thoroughly about your plans and ask them to book the vehicle or daily trip.

Verdict:
As per its price range the hotel was Ok Ok kind.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goutam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN,OOTY

We thank you for giving your review about Orchid Inn, Ooty.

Orchid Inn is situated in a good location and is easily reachable and is not far from the main places of tourist attraction. All the rooms are spacious and are maintained neat and clean. We provide running hot water for four hours in the morning. In the classic double rooms hot water geysers are provided and running hot water is available 24 hours a day. We also serve tasty and hygienic food.

Our tariff is one of the lowest among the hotels of same category.

We always endeavour to give our best service and we thank you for the review and would like to have you back as our esteemed guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 13, 2013

It was a good hotel.We had stayed for two days there.They had arranged trips to ootty.We feels safe there in the room.Staffs and Servicing people are very good.Thanks Hotel Orchid inn ...If some of my friends going to ootty also i will prefer this Hotel.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Shamras B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OOTYORCHID, Owner at Orchid Inn, responded to this review, May 2, 2015
Dear sir,

GREETINGS FROM ORCHID INN,OOTY

We thank you for giving your review about Orchid Inn, Ooty.

Orchid Inn is situated in a good location and is easily reachable and is not far from the main places of tourist attraction. All the rooms are spacious and are maintained neat and clean. We provide running hot water for four hours in the morning. In the classic double rooms hot water geysers are provided and running hot water is available 24 hours a day. We also serve tasty and hygienic food.

Our tariff is one of the lowest among the hotels of same category.

We always endeavour to give our best service and we thank you for the review and would like to have you back as our esteemed guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchid Inn

Property: Orchid Inn
Address: #4-C, Coonoor Road | The Nilgiris, Ooty (Udhagamandalam) 643001, India
Location: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #75 of 83 Hotels in Ooty (Udhagamandalam)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Orchid Inn 2*
Number of rooms: 25
Official Description (provided by the hotel):
A Jewel on the Crown of the Queen of Hill Stations, Orchid Inn, invites you to the enchanting hill station and to experience the luxury and warmth of the well furnished spacious and tastefully designed rooms. We assure you that your stay will be comfortable and memorably enjoyable. You will want to visit us again when you experience the luxurious ambience. You will feel at home at the Orchid Inn and our friendly and affable staff will make your stay an enjoyable one. The restaurant is well-known for its high quality at all levels. Meals are served with greatest care for detail, while the cuisine offers traditional local dishes or a refined selection of menus, which will delight gourmets. Delicious south Indian north Indian and Chinese cuisine. ... more   less 
Also Known As:
Orchid Inn India/Ooty (Udhagamandalam)

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