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Hill Country Lovedale
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Reviews (180)
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All reviewspremium suitevalley viewmind blowing viewplace calledlady managersteep slopeentire valleyexcellent locationamazing resortsagar resortstoy trainmain citythoroughly enjoyed our staylimited optionswater heatercomplimentary breakfastgarden area
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Reviewed June 11, 2011

Considering the trouble I had deciding on it I pushed myself to write this review. Very little info is available on TripAdvisor or YouTube on this hotel. Hardly any photos or videos uploaded anywhere at all. This really left me in a state of uncertainty as to what to expect for what was the second most expensive hotel in ooty. I have been visiting ooty for 21 years now and can feel the crowd growing. Both the visiting crowd and local crowd seem to be increasing every time I visit this wonderful place. It appears pointless to stay within the city limits now. Ooty is all about hills, fresh air and clouds under you. Pamper yourself with this or there is no point in making the journey.

After a seven hour drive through hills, forests and hair pin curves I finally reached this place.The check in had some issues. I was given room no. 102 which was above the reception. Was not too happy with it but still checked in only to find animal hair on the bed sheets. This was not looking good. After some discussion I was shifted to another garden view room higher up the hill. It was too dark and I started feeling uncomfortable. I had never heard of the place before and though I may have made a mistake.

The next morning was a different day all together. With the tiredness gone I stepped out to witness what would be the most beautiful view I have ever seen. The hotel is located on a hill top and spread over three and a half acres of lush green landscaping. It’s like nothing I could have imagined. There are three levels in all. The first level is the admin office, the second the cottages and the third the restaurant. The landscaping of this place is so refreshing you could spend an entire day at the hotel.
At the second level they have a park with a few swings and slides, children would love this. If you’re not keen on using a family swing there is bon fire waiting for you. Wait until they call you one evening to an experience of a lifetime.

There are just twenty rooms in all. Two above the office (these are to be certainly avoided.) Higher up at the next level there are two cottages with two bedrooms each. Next to them is another two blocks with eight rooms each. Four rooms in each block are facing the wonderful ketti valley and the other four having a garden view. If you can’t get the rooms with the view the hotel is not worth the price you’re paying.

After going around a little I got a better idea of the place. Called the reception went up to their office met the manager and upgraded to the view room at an extra charge.

The rooms are quite large and have a basin and kitchen counter at one end. You could carry you own electric / induction stove for cooking.
The cleanliness of the linen was an issue. I don’t think they use the right kind of laundry to do the perfect job. The bed sheets were dirty and stained and appeared to be of a cheap fabric. The mattress was a coil spring and the pillows horrible.

The bathrooms though large have local made geysers. It takes 25 minutes for the water to heat up and once you use the water you would need to wait that much longer for the next heat up. I would have preferred what most hotel use, a centralized heating system. The bath fixtures are local made and not what should have been used in a hotel of this category.




The front office was really efficient and the managers responsive. They addressed all issues promptly. The service staff tried hard to please but clearly they need more people to do the work. The place really lacks manpower.

There is as mentioned before a restaurant high up which is not much like a restaurant. It was a little bigger than my room and airtight. You could suffocate to death if you dinned there. They really need to make something bigger. The food is ok by ooty standards but the prices a complete rip off. You could get food cheaper in the city on commercial road. One place called kabab corner is good there.

It’s one of the best and most expensive options in ooty. You would love the scenic view; the landscaping, your children would love the little park and a small playing room attached to the restaurant. I do believe that the hotel has expansion plans and could become a landmark in ooty if the right kinds of designers are hired for the job.

It was a wonderful experience overall and I would be back in November.

Room Tip: Room with a view or dont do it.
  • Stayed: May 2011, traveled with family
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5  Thank Farook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2011

contrary to some bad reviews given on the net, our experience was amazing. they delivered on all the commitments :) we informed that we were on our honeymoon and they took utmost care to ensure our stay was convenient. Excellent support staff and must praise the quality of the food and the overall experience will be a benchmark to any new hotel / resort i/we explore.
ritesh joshi
[--]

Room Tip: opt for continental food
  • Stayed: November 2010, traveled as a couple
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Thank Rish_Joshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hill c, Guest Relations Manager at Hill Country Lovedale, responded to this reviewResponded November 25, 2014

It is thrilling to read about your splendid holiday experience at Hill Country. We are overjoyed and take pride in knowing that you had a memorable vacation at the resort. Thank you so much for sharing your experiences, your feedback add value to the resort. Looking forward to serve you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2010

The hotel is located in a very vantage point overlooking a valley. Some of the rooms have excellent views. The rooms are very plesant, well maintained, and extremely cozy.

The walks around the resort will be very invigorating and refreshing. The food is okay and can be more reasonable in pricing. The service is good, but can improve. Overall, just for taking a break from the routines, this is the place to stay.

  • Stayed: May 2009, traveled with family
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Thank cheeka24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hill c, Guest Relations Manager at Hill Country Lovedale, responded to this reviewResponded November 25, 2014

Thank you sir for your review, it is of immense value to us. Hill country is privileged to serve you, your happiness and comfort during your stay at the resort is of utmost importance to us. Looking forward to have you visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2010

Serene.......on the outskirts of Ooty in a place called Lovedale.......recommended only if you have a vehcle of your own as it's quite far from the main city

  • Stayed: May 2010, traveled with family
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Thank ABCtoXYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hill c, Guest Relations Manager at Hill Country Lovedale, responded to this reviewResponded December 2, 2014

Thanks sir for the review, it is of immense value to us. We are glad that you enjoyed your stay at Hill Country. Hoping to serve you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2010

Been to this place along with a group of friends. The place had facilities to provide a pleasant stay and have a lot of fun. The stay was comfortable. The hotel has a very good room service and serves food which is pretty good. The hotel provides facility for bonfire, where in our group had a gala time. The view from the hotel is also very attractive. But on the flip side, the hotel is pretty expensive. This hotel might not be the choice for people with budget constraints.

  • Stayed: October 2007
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Thank Sumanth_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hill c, Guest Relations Manager at Hill Country Lovedale, responded to this reviewResponded December 2, 2014

Thanks sir for the review, it is of immense value to us. We are glad that you enjoyed your stay at Hill Country. Hoping to serve you soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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