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All reviews rooftop restaurant railway station meenakshi temple travel desk value for money walkable distance nice hotel room service bus stand convenient location hotel is located pleasant stay the heart of the city complimentary breakfast clean rooms front office staff main temple
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Reviewed April 24, 2019 via mobile

This hotel is in the heart of the city. It's very close to the railway station & Periyar bus stand. It's also just 1 km from Meenakshi Amman temple, which you can either walk to or take an auto / rickshaw, whichever suits you.

About the hotel, it's a pretty standard 3- star hotel with all your regular amenities. The staff is polite & courteous, the rooms are well air-conditioned, spacious & clean, toiletries are provided in the bathroom, hot water is available 24×7, free parking & free Wi-Fi are available, etc. If you've reserved your room in advance, you can ask for a 24-hour check-in/ check-out, which is pretty convenient if you arrive very early in the morning (provided rooms are available.) They have their own restaurants - Mandapam, where you can have your breakfast & lunch and their Rooftop restaurant, where you can have your dinner with a view - yes, the Meenakshi Amman temple is clearly visible from their terrace. The food is good & value-for-money.

It's obvious that they know what they're doing & been doing it for a while, so they're sorted. Our stay was very comfortable and convenient coz we are all our meals at the hotel and they guided us with places to visit; the security guard even helped find us an auto early in the morning. We would definitely recommend this place to anybody who's looking for a good hotel in Madurai. We'd prefer staying here again, if/ when we come back to this city.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank SukanyaArun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManicshahD, General Manager at Madurai Residency, responded to this reviewResponded April 26, 2019

Dear Guest,

Greetings from Madurai’s Premium Hotel!!!

We thank you for sharing your feedback about our Property

Thank you very much indeed for your kind and wonderful words of praise for the team and their courteous, and helpful demeanor. We are indebted to you for your generous feedback

We have shared your compliments with our team and they are delighted to know that their assistance meant so much to you.

The team is delighted to know that the services extended by them exceeded your expectations. It is our earnest objective to ensure that our guests take home memorable experience, each time they stay with us.

We thank you again for your generous compliments and for recommending us.

We look forward to welcoming you back soon.

With warm regards

Hospitality Your’s
MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019

It is a good,comfortable and safe hotel for family to stay. Very courteous and helpful
Guest oriented reception desk.We enjoyed the stay at the hotel.Their complimentary breakfast was quite a variety and sumptuous. Near to Madurai Meenakshi temple. Would strongly recommend this hotel for stay . Very reasonably priced as viewed from the comforts and facilities available. I really enjoyed the very tasty coffee served in the room.
Overall an enjoyable experience.

Room tip: Best view of the Temple and city from the roof top.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank anandabhaskaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManicshahD, General Manager at Madurai Residency, responded to this reviewResponded April 14, 2019

Dear Guest,

Greetings from Madurai’s Premium Hotel!!!


We thank you for sharing your feedback about our Property.

Our team is delighted to know that the services extended by them exceeded your expectations. It is our earnest objective to ensure that our guests take home memorable experience, each time they stay with us.

We thank you for your generous compliments and for recommending us.

We look forward to welcoming you back soon.

Thanking you once again we remain,

Hospitality Your’s
MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2019

Nice quick check in and the room we were allocated was perfectly adequate. Nice breakfast area and staff were helpful .
The great asset of this hotel is it's location. Close to the mighty temple and all other places of interest.
Staff at the hotel entrance all welcoming and helped us with our luggage.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank abvehicle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManicshahD, General Manager at Madurai Residency, responded to this reviewResponded April 10, 2019

Dear Guest,

Greetings from Madurai’s Premium Hotel!!!

Thank you for sharing your feedback about our Property.

The team is delighted to know that the services extended by them exceeded your expectations. It is our earnest objective to ensure that our guests take home memorable experience, each time they stay with us.

If your travel brings you back to Madurai, we would be delighted if you visit our property again.

Thanking you once again we remain,

Hospitality Your’s
MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2019

The hotel is an OK place with a location quite reasonably close to the temple but in a very dusts and narrow area. Room size is pathetic . One can harry walk around. My experience with the from office person was that he was not interested in the customer - rather a a snobbish attitude. comfortable stay otherwise. Nothing much to say but OK if one is desperate customer looking for a budget hotel and willing to COMPROMISE to the maximum to lower the cost of one night stay at Madurai. Would recommend this place to a tolerant customer. Tried their roof top restaurant - pathetic food . Experts in serving cold food after a very long wait.

Room tip: Choose this hotel if budget is your MAIN concern and the location.
Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank chandraravunni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManicshahD, General Manager at Madurai Residency, responded to this reviewResponded April 10, 2019

Dear Guest,

Greetings from Madurai’s Premium Hotel!!!

We are concerned to hear that your stay fell short of your expectations and that you did not consider your time spent with us a most memorable one – something we strive to deliver to all our guests.

Thank you for taking the time to provide us with your feedback and observations, which are useful for our continuous improvement, while we can provide the best of our services .

We have instructed the concerned department to maintain a good and brisk attitude and to pay good attention to the Guest. and we assure you will have a good and comfortable stay during your next visit to our Property

We hope to have another opportunity to welcome you back.

Thanking you once again we remain,

Hospitality Your’s
MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2019 via mobile

Very nice hotel and the breakfast arrangements is wonderful....Very near to Madurai temple.... Get up early and go for walks in front of the temple..it was good experience through the devotional atmosphere....

Date of stay: March 2019
Trip type: Traveled on business
1  Thank M_bhaskar123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManicshahD, General Manager at Madurai Residency, responded to this reviewResponded April 10, 2019

Dear Guest,

Greetings from Madurai’s Premium Hotel!!!

We thank you for your time in leaving this review ..

We are pleased to know that you have enjoyed your stay experience and cherished our lavish buffet breakfast .

We are also delighted to know that you had a wonderful devotional experience while walking around the temple.

Your feedback has been shared with the team.

We look forward to welcome you back soon.

Thanking you once again we remain,

Hospitality Your’s
MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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