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“Worth for one night stay”
Review of Madurai Residency

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Madurai Residency
Ranked #8 of 54 Hotels in Madurai
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worth for one night stay”
Reviewed June 5, 2013

It is always the problem with this hotel is the front desk people. other than that it is ok to stay there. I think its time for the management to teach the people in front desk what is CUSTOMER SERVICE. the people in the FD should realize who they are...just an ordinary employee NOT the owner. I'm sure if this continues they will for sure lose business.

  • Stayed June 2013, traveled as a couple
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    • Sleep Quality
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Helpful?
1 Thank bigdash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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724 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (147)
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English first
Chennai (Madras), India
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 3, 2013

I have been to this hotel almost year after year for the past two/ three years and my overall experience is good.

very good breakfast - ,lot of items on display - very hard to control ourselves. neat and clean rooms , friendly staff, very good exteriors and interiors and close to the station and temple etc

iam planning to go there again this year too for our family prayer offiering

Room Tip: i dont have much suggestion on this but avoid rooms closer to the road
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  • Stayed July 2012, traveled with family
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Helpful?
2 Thank bharathy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 31, 2013

the overall experience is nice during the stay. the online booking is possible only with the partner sites. the wash room is too small and the utility tray was kept on the basin itself, this could be avoided and they should provide ample plug points because nowadays we are all using minimum two gadgets. otherwise its a worth stay.

  • Stayed May 2013, traveled on business
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Helpful?
2 Thank Gopinath L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 6 Contributor
112 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed May 22, 2013

This is really a 3-star hotel, but our experience was TERRIBLE. I should really be giving only 1 star due to our experience, but wanted to be fair. The restaurant on the roof is nice and the staff (Jonny?) was great. They put us on the 5th floor (right below the restaurant). AND we were next to the service elevator. It was SO loud every night. Only quiet between about midnight and 4:30am. I'm not exaggerating when I say how loud it was. We complained and they promised to move us in the afternoon. When that time came they said they could not move us due to being full. Another terribly loud night again that night. The front-desk staff were quite rude and inconsiderate. The location of this hotel is decent (one of the closest to the temple) but at what cost??? If you're not staying on the top floor, it might be acceptable. Do note, however, that the hotel is tired. The rooms (especially the bathrooms) are very old and not maintained well at all.

Room Tip: Do not stay on top floor or near the service elevator!
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank BJ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Madurai hotels

Mumbai
Level 5 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 21, 2013

The Good – Good decent hotel at the center of Madurai and in close proximity of the Temple. The rooms are good as well as the service. Food is also good as well and at a budget price. For a day’s stay this is a very good option.

The Bad – The Bar at the basement was not well lit. The service also not so good. Even though the items we wanted to order were on the menu; they were still not available.

The Ugly – None.

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank Kumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thrissur, India
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 11, 2013

We stayed at this property for a two of nights. Just about 10 minutes walk fro the railway station, it is near by temple, we went walk to temple

The rooms were clean and staff courteous. The staff in the reception made us feel at home.

The hotel is very close to the temple and the hotel staff was gracious enough to direct us through the formalities of the temple.

If they have a better choice of food for breakfast, it would be nice. I thought the BF menu was very limited.

I like dry bathrooms, but after a shower water was leaking under the glass sliding door. That should be fixed. Not everyone likes to wade around in water. i would stay this place further

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
3 Thank Dhanyapratap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 11, 2013

I have stayed in madurai residency last month. front office staff are well dressed and friendly. Rooms are neat and clean. Room service good. Roof top restaurant so beautiful and food so tasty.i recommed this hotel to friends & neighbour.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rose_m076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Madurai Residency

Property: Madurai Residency
Address: 14 - 15 Madurai Residency S Marret Street, Madurai 625001, India
Location: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 54 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Madurai Residency 3*
Number of rooms: 94
Official Description (provided by the hotel):
WELCOME TO MADURAI RESIDENCYHaving won the hearts of many Indian and International guests, The Madurai Residency has earned a reputation providing the finest Quality of Hospitality in this region. Established in 1997, The Madurai Residency (formerly known as Classic Residency) attracts regular business class customers, pilgrims to the Meenakshi Amman Temple and International Tourists. The property is owned and managed by Hotel Agasthiya P Ltd., Madurai. ... more   less 
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Also Known As:
Madurai Residency Hotel Madurai
Residency Hotel Madurai

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