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“Rooms are good but poor service”
Review of Madurai Residency

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Madurai Residency
Ranked #8 of 54 Hotels in Madurai
Chennai (Madras), India
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Rooms are good but poor service”
Reviewed March 14, 2013

I have stayed with my family for one night while travelling to Madurai, Its good hotel in terms of room space, Food also good and most of the recipe is continental and north India, hence a place like madurai it is good for foreigner and north Indian People. But service is not upto the mark. Hence if you compare with price you may have other options. The most beutiful thing in this hotel is the roof top restaurant and in the evening its really entertaining. But most worst thing is if you are not giving order for dinner they will not serve you snacks or beer. Overall stay is average..

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Subhasis2152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (149)
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Tel Aviv, Israel
Level 5 Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 13, 2013

This hotel charges your credit card in full in advance, and refunds whatever balance you may deserve, in cash, at checkout. Since we decided to leave earlier than planned we were owed a rather substantial amount--which we needed to wait for over 40 minutes. Knowing we were in a hurry the desk manager tried to shortchange us 900 rupee and send us off hurriedly. Only when we requested a printout of the bill (common practice at this hotel's checkout) were we given the right amount. This sad experience added to an already sad stay, much overpriced. The bathroom lacked any ventilation and always remained wet, hot water ran only in the morning, the room had a strong mothball smell, and breakfast was mediocre. Stay here only if you really need to be surrounded by westerners, and make sure to double check your change...

(ps i uploaded this before, not realizing that i was not signed in)

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank IsraelTroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Madurai hotels

Brussels, Belgium
Level 3 Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 11, 2013

We booked 2 nights in the 3beds "suite" of the Madurai Residency. We were disapointed with the quality of the room. It was old fashionned, not very clean, incredibly noisy (bring ear plugs!!) and we had to call someone because lights were not functionning. It was too expensive for the quality of the room. Note that they are doing some renovation works, maybe the renovated rooms are better. Free wifi and computer available in the reception lobby only.Well located in the center of the city. The roof top restaurant is nice and the food was good.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Titili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 5, 2013

Excelllent Hotel to stay in Madurai. Its very near to Madurai Railway station and Meenakshi Temple.(Walkable distance) Also its near to Madurai central bus stand.
Food available is of good quality and taste. Renovation of rooms still going on. Renovated rooms are good.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Prabhakar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
Reviewed March 3, 2013

Visited hotel in the month of Mar 2013. Nice and clean and within the range for any good location to visits. Had a better time staying. Will book it for future trip. The hotel was clean and well maintained. The Service provided was good. Stayed with Family and no one had any complain about the hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Sanju P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, India
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 3, 2013

i really disappointed after check in room. i booked super classic room and the room was not of that quality. upholstery and room furniture is too old. staff talks rudely even for a simple question as they are doing job forcefully. painting work was going even at night in adjacent room and my room was full with bad intolerable smell .over all i don't want to write more but would not like to stay in this hotel in future.

Room Tip: Don't trust about the pics of rooms shown. they will show pics of top category room for all cate...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashok_jainestate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 25, 2013

I really enjoyed my stay here. The room was comfortable, with good A/C, an excellent bed and a decent bathroom. Grand hotel building, with a large, comfortable lobby, an A/C restaurant on the ground floor OK for lunch, and a rooftop restaurant perfect for dinner; food was quite good, and not expensive. Breakfast was rather limited on the Western side (toasts and omelet), but there were plenty of good South Indian dishes. Service was excellent, i.e. quick and friendly, from room cleaning, laundry and room service to travel (they arranged a car to Rameshwaram in next to no time, with an excellent driver). So overall I highly recommend this place; it provides great value for money.

Only drawbacks: (i) the free wifi is available only in the lobby, not in the rooms; (ii) more seriously, the windows provide little protection from street noise, while the hotel is situated close to a bus stand and a major crossing, not to mention the odd drums band or loudspeakers screaming out music until 11 pm... They are renovating some of the rooms: It would be great if they could change the windows! Meanwhile, bring earplugs, just in case.

Room Tip: Room tip: ask for a room on the upper floors (there are six). They are renovating some rooms which c...
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank F L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Madurai Residency

Property: Madurai Residency
Address: 14 - 15 Madurai Residency S Marret Street, Madurai 625001, India
Location: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 54 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Madurai Residency 3*
Number of rooms: 94
Official Description (provided by the hotel):
WELCOME TO MADURAI RESIDENCYHaving won the hearts of many Indian and International guests, The Madurai Residency has earned a reputation providing the finest Quality of Hospitality in this region. Established in 1997, The Madurai Residency (formerly known as Classic Residency) attracts regular business class customers, pilgrims to the Meenakshi Amman Temple and International Tourists. The property is owned and managed by Hotel Agasthiya P Ltd., Madurai. ... more   less 
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Also Known As:
Madurai Residency Hotel Madurai
Residency Hotel Madurai

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