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“Doesn't quite make it...”
Review of Royal Court Hotel

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Royal Court Hotel
Ranked #5 of 54 Hotels in Madurai
Reviewed March 29, 2014

With the exception of the room attendant on the second floor, Selwar Muthi (I hope I have spelt it correctly!), the staff have not apparently learned to smile. Actually, a receptionist smiled at me on the third day! The restaurant is like the Curate's egg. The chandelier has as many defunct light bulbs in it as those incandescent. The maitre-ds are morose, and the commis are dressed in what are apparently football shirts. For two days the food was good (but only available in a buffet style), but on the third day it was luke-warm and dried out; at least on the vegetarian side. Having been told that I could sign the bill and have it added to the room account, on the last day of my stay I was chased into the lift by one of the morose managers who wanted to know if I could pay cash for my meal. This is the first time that I have been treated like this, and told him so in no uncertain terms. The account was added to my final bill! The roof terrace is dirty and unkempt, although the rest of the building is clean. I would not stay there again.

Room Tip: If you are a light sleeper you do not want a room overlooking the railway station!
  • Stayed: March 2014, traveled with family
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Thank PadrePeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 - 208 of 352 reviews

Reviewed March 19, 2014

It is the first time in my life that I write a "nasty" review.
The room was OK, sort of...
the balcony on the roof was so dirty, I went back down.
WIFI did not work at all. It seems that the front desk was used to that complaint. Immediately they gave me a new one that did not work either. Five times in a row.

Stayed: February 2014, traveled solo
1  Thank JonathanDollberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014

This was my first visit to Madurai and the Royal Court hotel was an excellent introduction to the city. It is centrally located with very good food and a very courteous and helpful staff. It is well maintained. It is a bit noisy but this reflected its location on a busy city street. Departure from Madurai was easy since the hotel is located near to the train and bus stations. The fitness center was small but had sufficient equipment for my needs. I would definitely stay here again.

Room Tip: Might try for room that does not face West Veli Street
  • Stayed: March 2014, traveled solo
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Thank stanley62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROYALCOURT_TEAM, Guest Relations Manager at Royal Court Hotel, responded to this reviewResponded April 23, 2014

Dear Guest,

We greatly appreciate your kind feedback on your recent stay at Hotel Royal Court, Madurai.

It was indeed our pleasure to see that our small Fitness center was sufficient for you needs and our location was high notes on your overall experience with us.

Thank you once again for staying with us and we look forward to welcoming you back in future.

Kind regards,
Bala.KN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

this hotel is nice and has a great location. the best part of this hotel is they have 24 hours checkout if you check in by 8.00 pm you can check out by 8.00 pm next day.
the staffs are nice and polite and then food is also nice.near to railway and bus station .

  • Stayed: March 2014, traveled on business
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Thank ananjay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

It was very expensive and supposed to be a luxury hotel: well, the bathroom was bad smelling and the room was nothing special. Furthermore we had a negative experience with the Travel Desk: the responsible of the desk hasn't been clear about the rates of the journey and he tried to deceive us, forcing the driver to ask us for more money at the end of the trip. Unpleasant experience.

  • Stayed: January 2014, traveled as a couple
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Thank Fra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

This is the first time we were staying in Royal Court and found it to be a fantastic experience (Dec 13-14). Led by the manager who helped us out when we were checking out the tariff, to the service staff who were courteous and helpful, the excellent maintenance of the well furnished rooms, it was a very satisfying experience. What stood out was the cleanliness at the property. Not to mention, was the proximity to the railway station, Meenakshi Amman Temple, and being at the heart of the town. We didn't try out the restaurant so can't speak for that. Our special thanks to the Sales Manager, sorry I am missing his name. Superb room, great staff and overall a very pleasant experience.

  • Stayed: December 2013, traveled with family
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Thank spy2k11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROYALCOURT_TEAM, Marketing Technologist at Royal Court Hotel, responded to this reviewResponded March 28, 2014

Dear Sir,

Thank you for your review of Hotel Royal Court, we are happy to hear that you had a great stay with us and that the service was a highlight for you. We work very hard with all of the team to offer a warm, professional and courteous service whilst never being stuffy and unapproachable.

We look forward to welcoming you back to the hotel very soon.

Kind Regards

Bala.KN

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Reviewed January 23, 2014

We had a family outing to Madurai and Karaikkudi in the last week of Dec 2013 and stayed for 2 nights at Royal Court, Madurai. Ambiance and upkeep of the hotel is excellent and the staff are mostly courteous. Breakfast spread is excellent. Key attraction of the hotel is also its location - pretty close to the temple, Railway junction and most of your shopping needs. Car parking - though not lavish is functional and safe. Overall good place to stay.

  • Stayed: December 2013, traveled with family
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Thank venkat_kannan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROYALCOURT_TEAM, Marketing Technologist at Royal Court Hotel, responded to this reviewResponded March 28, 2014

Dear Guest,

Many thanks for taking the time to review your recent royal hospitality experience. I was pleased to read that you enjoyed your time at the hotel with your family, and that you were able to spend time in our city.

We Look forward to your next visit.

Regards,
Bala.KN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Court Hotel

Address: No 4, West Veli Street | opposite to Railway Station, Madurai 625 001, India
Phone Number:
Location: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 54 Hotels in Madurai
Price Range: $60 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Court Hotel 3.5*
Number of rooms: 69
Official Description (provided by the hotel):
Located in Madurai, Royal Court is convenient to Meenakshi Amman Temple and Thirumalai Nayak Palace. This hotel is within close proximity of Vandiyur Mariamman Teppakulam. Rooms: Make yourself at home in one of the 69 air-conditioned rooms featuring 24 hr room service. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include direct-dial phones, as well as safes and ceiling fans. Enjoy dining at the end of the day a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Business, other amenities: featured amenities include high-speed (wired) Internet access (surcharge), a business center, and audiovisual equipment, currency exchange and 24-hour front desk. Event facilities at this hotel consist of conference/meeting rooms and banquet facilities. Self parking is available onsite. A round trip airport shuttle is provided for a surcharge (available on request). ... more   less 
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Also Known As:
Royal Court Madurai

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