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“Enjoyed our stay here.”
Review of Hotel Supreme

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Hotel Supreme
Ranked #42 of 54 Hotels in Madurai
Oakland, California
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Enjoyed our stay here.”
Reviewed September 3, 2013

Nice clean non-AC room, not far from the train station, about 15 minute walk to temple. Room cooled down nicely in the evening because we could open our window (put up our own mozzie net over window). Did get noise and exhaust from generator when power went out so may want to ask for room away from generator. Wonderful view restaurant on roof. Front desk efficient and they have 24 hour check-out which worked well for us as we arrived in the evening and we could check out in the evening for a night train without extra charge for the day use. Try to be at Temple for evening ceremony around 8:30 pm. A guide enhanced our visit to the temple. We stayed here in early March 2013.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Sally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this review, September 7, 2013
Thank you for your review of our Hotel. Your appreciation has been passed on to our staff. The power situation in Tamil Nadu, especially Madurai, had put everyone to hardships but thankfully the situation has improved in the recent days and we expect it to be resolved in the months to come. Looking forward to serving you during your next visit to our Hotel.

Thanks and best regards,

Hapin
Partner, Hotel Supreme
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
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English first
Arnhem, The Netherlands
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 14, 2013

Hotel Supreme is a good hotel. The rooms are basic (no decoration or anything). The AC does a good job without making much noise. Some of the rooms have a beautifull view and you can see the Gopurams from the balcony. The (roof-)restaurants serve good food. From the rooftop-restaurant you have a beautifull view and you can see the temple by night.

The location of Hotel Supreme is superb! You are in the center of Madurai and it takes just 5 minutes to get from the hotel to the famous temple. The hotel also provides a travel agency which helped us by booking a taxi. Definitely stay here next time, the rooms are a bit less than other hotels but the location is awesome!!

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
2 Thank Ivo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this review, August 15, 2013
Dear Sir,

We thank you for your review of our Hotel. You would probably have noticed during your stay that we are under the process of renovation and are upgrading our rooms. Looking forward to your next visit to our Hotel.

Thanks and best regards,

Hapin
Partner, Hotel Supreme
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 14, 2013

I had to travel to Tirunelveli by car (a last minute travel plan) with my family - wife,mom and two kids and started from Chennai in the afternoon. Towards the evening everyone felt we should break at Madurai and continue the journey the next day. Asked my brother to book in Supreme (he also did some googling) for that night.

When we arrived at the hotel around 10 PM, realized that the location was pretty much close to the temple though the overall amibence was not very great (the looks of a lodge)

The checking-in was quite quick and we were given a room in the third floor. The interiors were pretty old and the toilet gave the looks of a lodge. when i asked for additional bed they sent with a matteress which was not that great and not good quality. Howerver the main cot was pretty spacious and could easily accomodate two and half person comfortably.

The AC was quite noisy without any control (either you can switch it on or off) and we had to switch that off soon due to that. Overall sleep was not quite sound due to the above said reasons.

Next day morning we had to wait for the hot water as it was not 24 X 7 and we had to call and inform the reception..

Our booking had been with a complimentory breakfast. Rushed down to the floor and the gentleman there said we had to pay for one of the two kids. The breakfast menu was OK - mix of south indian and some continental stuffs though we could not get bread and the dining area was pretty congested.

For the cost paid (~ Rs. 3500 per night) - i didnt find this to be a great place for staying though it is ok for a night's stay

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Subray73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this review, August 15, 2013
Dear Sir,

We thank you for your review of our Hotel. You would probably have noticed during your stay that we are under the process of renovation. We regret the inconvenience caused to you during your stay. We will definitely exceed your expectations during your next visit to our Hotel in the future.

Thanks and best regards,

Hapin
Partner, Hotel Supreme
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 15, 2013

We checked in at Supreme on 7/4/2013 and checked out on 8/4/2013. We had booked 2 A/C rooms, one for us and one for parents. They gave us the AC rooms and the AC in my room did not seem to cool. We called the electrician and his cool reply was "close the bathroom door". Even after 2 hours of shutting the bathroom door and the main door, AC was not effective as the parents room. We then called the reception and told them of our room and they promptly changed the room. The new rooms seemed better. But later when we tried using the toilets, the taps weren't working. The bathroom light stopped working in my room. In the parents room, there was no hot water and a tap started leaking with loud noise at 2 AM in the morning. Finally when we went for the complimentary BF, the guys are saying no complimentary BF for my daughter since we did not order extra bed. Sick guys.
All this "luxury" for 3k+ per night. Supreme has lost its charm. Old timers, mid timers who have high expectations with Supreme, please think twice before booking Supreme

Room Tip: Avoid Supreme. Choose supreme only if you can get a room for 1000/ night. It is worth only that much
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Venki21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Sydney, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 27, 2013

The best thing about this hotel is it is in the middle of town and you can walk to the temple. Sure it's noisy but that adds to the ambience. The rooftop terrace restaurant also has a great view of the temple - be sure to head up there at sunrise/sunset to take some great photos. Otherwise, the hotel was extremely average and the price was a rip-off. The rooms were barely clean, outdated furnishings, poorly lit bathrooms with no hot water and dripping taps. I was also depressed at the facilities they provide drivers (almost non-existent). I didn't get it, I have travelled through Tamil Nadu and Kerala and have paid the same price for excellent accommodation elsewhere, why is good accommodation in Madurai so scarce?

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Nivedha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2013

Booked in advance as was arriving on 11pm train & didn't want to traipse around. Recommended by Rough Guide UK. Large comfy a/c room (no non ac bookable online). Incl breakfast. Lovely staff. Central.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Cleartrip

Helpful?
Thank ruchb4h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this review, March 19, 2013
Thank you for your opinion of our property.

We are pleased that your stay was satisfactory and you found our Roof-Top Restaurant appealing and had a good time there. Your comments have been passed on to our staff who are appreciative of them. Looking forward to receiving you again in the future.

Thanks and best regards,

Hapin Lalan
Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2013

We had a non ac room with private bathroom for 1000 INR. It had to separate beds. Sheets where clean and so was the room and bathroom. Hot showers in the morning and evening and free wifi in the room! Dispite being close to the railwaystation it wasn't very noisy and we could sleep without earplugs. The rooftop restaurant is nice and the food is good.
Location is good (but there are a many other hotels in this location), close to the temple and railwaystation and busstation.
Would stay here again!

Only con: no musquito screens and breakfast not included in the price.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stroetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this review, February 22, 2013
Thank you for your honest opinion of our property.

We are pleased that you found our Rooms satisfactory and Roof-Top Restaurant appealing and had a good time there. Looking forward to receiving you again in the future.

Thanks and best regards,

Hapin Lalan
Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Supreme

Property: Hotel Supreme
Address: 110 110'th West Perumal Maistry Street | (Near Railway Station), Madurai 625001, India
Location: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #42 of 54 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Supreme 3*
Number of rooms: 69
Official Description (provided by the hotel):
Hotel Supreme, established in 1988, has the very First Roof Top Restaurant and the only hi-tech Spaceship Bar, Apollo '96, in the City. Hotel Supreme is located in the Heart of the City. It's near the Railway Station, Central Bus Stand, 12 kms. Away from the Airport, 8 kms. From Mattuthavani Bus Stand & walkable distance to the Meenakshi Temple. We have 69 well appointed Centralized Standard A/C, Super Deluxe and Suite Rooms with attached bath, running Hot & Cold water, Telephone & Satellite TV facilities. High speed Wi-Fi Internet access is being offered complimentary to all our patrons. We have Two Veg. Multi-Cuisine Restaurants - an A/c Restaurant & an open-air Roof-Top Restaurant. We are proud to say that ours is the tallest building in the city providing an aesthetic view of the Great Meenakshi Temple from our Roof-Top. Other Facilities - Money Changing, Conference/Banquet Halls, Travel Desk, Communication Centre ... more   less 
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Also Known As:
Supreme Hotel Madurai

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