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Hotel Supreme
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Reviews (219)
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All reviewsnice room amenitiesmeenakshi templegreat rooftop restaurantclose to the railway stationvisited maduraicar parking isplace to stayvalue for moneymorning breakfastfront office staffcomfortable staybudget hotelvarietieshospitality
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107 - 112 of 219 reviews
Reviewed February 17, 2013

We had a non ac room with private bathroom for 1000 INR. It had to separate beds. Sheets where clean and so was the room and bathroom. Hot showers in the morning and evening and free wifi in the room! Dispite being close to the railwaystation it wasn't very noisy and we could sleep without earplugs. The rooftop restaurant is nice and the food is good.
Location is good (but there are a many other hotels in this location), close to the temple and railwaystation and busstation.
Would stay here again!

Only con: no musquito screens and breakfast not included in the price.

  • Stayed: February 2013, traveled as a couple
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Thank stroetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this reviewResponded February 22, 2013

Thank you for your honest opinion of our property.

We are pleased that you found our Rooms satisfactory and Roof-Top Restaurant appealing and had a good time there. Looking forward to receiving you again in the future.

Thanks and best regards,

Hapin Lalan
Partner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2013

Nice view in meenakshi amman temple, once u go and see then view, hotel is costly 1ly but if u see the location of meenakshi amman temple its really amazing...In one room queen size bed + LCD TV + a refrigerator + centralized AC was provided. While other room had 2 separate beds + an age old TV + remote controlled AC. Breakfast for included in the fare. But breakfast didn't impress at all.

Room Tip: view from kovil
  • Stayed: January 2013, traveled with friends
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1  Thank Pradeepthiagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this reviewResponded February 14, 2013

Thank you for your honest review of our property. We are under the process of renovation and are upgrading our rooms on a periodic basis.

Regret to say that you found our breakfast unsatisfactory. We have received positive reviews from many quarters earlier but will look into how we can improve the same.

Thanks and best regards,

Hapin Lalan
Partner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013 via mobile

Pros: nice rooftop restaurant bar with a fret city view of temple. Apollo space theme bar in basement fascinating. Breakfast OK

Cons: rude front desk staff. One of the most expensive place we stayed but were disappointed with value. We're told hot water available morning and night but after calling front desk 4 times and getting hung up on were finally provided bucket of hot water. Never got hot water from taps even though we tried at all hours during our 2
Night stay. Room not very clean. Could not adjust room temp as the aircon was centrally controlled. Only one towel provided for the two of us even though we requested two from the front desk on two separate occasions. Asked for a discount since we had no hot water and were rudely rideculed.

  • Stayed: January 2013
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1  Thank Lestakan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

An old hotel, which once I am sure was the pride of Madurai. Desperately needs an overhaul. We were a group of 3 families. 2 out of the three rooms that we took had bed bugs. Lot of them. While they were quick enough to change the rooms( reeks of the fact that it is the norm), it spoiled what was a peaceful night sleep one requires. Amazingly lot of foreign guests were staying. Leading us to conclude as to whether they have different set of rooms. Or maybe they like the 'indian' bite. While the manager never appeared the next day as was in the toilet for hours, they did discount the bill by 30% - little relief for the terrible experience with 4 kids suffering the most.

Room Tip: Ask for new rooms. Be vocal about bed bugs.
  • Stayed: December 2012, traveled with family
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Thank sushilkmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this reviewResponded January 26, 2013

Thank you for your review! We have taken note of your comments and would like to state, as said in a few such responses before, that we are under the process of renovation, which will take a while to complete.

We do not maintain different categories of rooms for different customers. Reg. the bed bugs, if you read one of my earlier responses, you will note that the bed bugs are a result of customers arriving from trains. Specifically, my personal experience states that the bedding provided in the A/C coaches of our trains have plenty of bugs & this case is true in particular to the trains between Madurai & Bangalore/Mysore. These bugs adhere to the luggage as well as body of the passengers unknowingly. We take routine Pest Control measures against this menace and ensure our bedding/rooms are free of them.

Inspite of such strict measures some bugs would still have found their way into our rooms and we regret the inconvenience caused to you due to this.

Thanks and best regards,

Hapin Lalan
Partner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

Big plus of this hotel is the location and view.

The rooms are simple, clean, a bit outdated. Shower is warm.
Make sure to check the room before accepting it. There are rooms with a lot of noise from the airco units, while on that same floor around the corner there are rooms with a view of the meenakshi temple and no noise. The staff is a bit reluctant but if you insist, they will be helpful in finding the right room - it is worth persevering!

One of the best things of this hotel is the rooftop restaurant - typical indian food but the main attraction is the fabulous view of the city of Madurai and the Meenakshi temple.

Breakfast is simple but fine.

Room Tip: Check the room before accepting and ask to be shown several rooms. There are rooms with Meenakshi view.
  • Stayed: January 2013, traveled as a couple
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Thank xAmaronex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hapin, Owner at Hotel Supreme, responded to this reviewResponded February 1, 2013

Thank you for your honest opinion of our property. As already mentioned in our response below, we are under the process of renovation, which will take a while to complete.

We are pleased that you found our Roof-Top Restaurant appealing and had a good time there. Looking forward to receiving you again in the future.

Thanks and best regards,

Hapin Lalan
Partner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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