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“Respite in Madurai” 4 of 5 bubbles
Review of Hotel Sangam

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Hotel Sangam
Ranked #12 of 55 Hotels in Madurai
Certificate of Excellence
Stockport Uk
Level Contributor
129 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Respite in Madurai”
4 of 5 bubbles Reviewed March 18, 2012

The Sangam is situated away from the centre of Madurai but was a good place to return to after a day of hot sightseeing.The rooms were clean and well appointed the food was good and the staff were friendly,and the pool area was nice to relax by.

Stayed March 2012, traveled with family
Helpful?
Thank malcno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    51
    60
    36
    9
    2
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Spanish first
  • Any
English first
St. Petersburg, Russia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 10, 2012

The hotel is part of the network - Sangam hotels are also Trichy and Thanjavur. We stayed there one night. It is really 4 star hotel with good service and friendly staff. General manager Mr. Askar was particularly helpful - he has given us several hours stay in hotel free of charge so that we could have some rest before further trip. He also arranged hotel car to Madurai (Toyota Innova) for the reasonable price.
Restaurant is quite good and prices are reasonable. Hotel has a pool.
This hotel is probably best choice to visit Madurai.

Room Tip: Try to ask rooms above ground floor
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
188 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed February 6, 2012

Room 304 was OK...nice bath, big, white, fluffy towels. A/C had no thermostat.....either frigid or off. Room ceiling fan was used instead at night. Breakfast buffet was weak. Charge for Wi-fi was too high and desk clerk could not understand my questions about using it so I gave up anyway. Another person in our group could not get it to work on her iPhone and the clerk messed with her phone resulting in a charge to her from her carrier. Language skills are too weak for a person meeting English-speaking tourists. The hotel location discourages any sort of walking around the area.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Conmassey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thekkady, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 28, 2012

The guest room redesign include comfortable, contemporary, technologically - advanced guest rooms. All features business traveller -friendly amenities.And they are indeed close to the core, located within walking distance to Temple and city attractions

Room Tip: stay in the deluxe room.
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  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aanavilasam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
406 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
3 of 5 bubbles Reviewed November 25, 2011

A very good property located in the main place . Rooms are spacious and neat. The service is terrible. I had to wait 20 mins for a toothpaste and news paper kept in the stands were prevoius day's that to at 8.00am. Billing took 30 mins. Good infrastucture poor management.

I went after my experience in Sangam Trichy and Tanjore this is totally opposite. Hope they wil improve.

  • Stayed November 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank yesarar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review, November 26, 2011
Good morning sir,
thank you for your valuable feedback. my sincere apologies for the service derailment
during your stay with us. i will surely look into this and ensure that we provide better service to all our guests. We hope to have you in our midst once again and assure you of our best services on your next visit. .

Austin Shu.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 11, 2011

Stayed at Sangam Hotel Madurai for 2 Nights. Excellent place to stay, very cordial staff, very neat and clean rooms. Close to all the major temples of madurai. Neat and clean swimming pool and also the place overall has a welcoming look and which makes your stay really comfortable. Also the breakfast in the morning has a good spread right from the south indian variety to the continental food. I stayed in the month of November 2011 when it was raining very heavily and inspite of this the place never got flooded as we saw in the other locations in madurai. The check in and check out was very efficient and also the room service was very good. The front office desk was very helpful with any queries we had. Overall a very good experience and I suggest you should try this place out you will not be dissapointed.

Room Tip: Choose Rooms which face the back side of the hotel..very quiet
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  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank venkat68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review, November 17, 2011
Good morning sir,
thank you for your time spent in writing this review.
we are glad you enjoyed your stay with us and assure you that we would strive
to to give the best to all our guests.
we look forward to seeing you in our midst once again.

regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
3 of 5 bubbles Reviewed September 13, 2011

Sangam is located next to pandian hotel in madurai, Good and neet roams, but no proper service, no response from room service, Last time when i checked in there was not water in the bathroom. For such a huge price you need to have a good service. Hope the sangam team can improve this to have better organized and trained staff.

  • Stayed September 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank musi_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SangamMadurai, Public Relations Manager at Hotel Sangam, responded to this review, September 19, 2011
Good evening sir,

At the outset let me once again apologize for putting you and your family into inconvenience on your last vsit over here. The problem with the hot water has been rectified permanently and will not be repeated in the future. We have started the training classes for our staff and i am sure on your next visit you will find the difference. We apologize once again and assure you of our best services on your next visit.

Austin Shu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sangam

Property: Hotel Sangam
Address: | Alagarkoil Road, Madurai 625002, India (Formerly Madurai Ashok ITDC Hotel)
Location: India > Tamil Nadu > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #12 of 55 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Sangam 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Two-story hotel located near town center. ... more   less 
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Also Known As:
Sangam Hotel Madurai

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