The hotel is a walking distance from one of the main temple entrances. Besides, it being in the heart of the town, shopping and quick eating places are nearby but not all may be walkable.
The service staff is very helpful and prompt, so is the manager.
We had a couple of not so good experiences - first while checking in, even though we had done an online booking for the suites (since we had kids accompanying us), we didn't get even one on checkin, the staff cited plumbing problems in the suite, apparently due to rains - sounded unconvincing to us then. As a compensation they offered us a mattress on the floor without any extra charges for the kid. Additionally, there was no water in the rooms for the entire night, manager blamed some guest for keeping taps open - again wasn't very convincing. Finally, at checkout they couldn't accept a credit card - citing machine failure and couldn't give us a printed bill for the stay - again citing internet failure ! Wifi works near the reception but could be down some times.
Rooms are spacious and so are bathrooms, however there's no restaurant, though they claim to have a kitchen. The morning breakfast was very good.
Overall the experience wasn't as good as we had expected.
- Official Description (provided by the hotel):
- Situated just 90 feet from Meenakshi Temple and in prime place of Madurai city. Easy access to bus stand, railway junction, airport and all other leading shopping centers. Each room in our premises is fully well furnished with state of art design. ... more less
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