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“No better than OK” 3 of 5 bubbles
Review of Hotel The Metropole

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Hotel The Metropole
Ranked #37 of 55 Hotels in Madurai
London
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“No better than OK”
3 of 5 bubbles Reviewed January 18, 2013

I think if we ever went back to Madurai, we would stay somewhere else. Having looked at its website we had gained a slightly misleading impression. The room was pretty clean, but the bathroom had a fairly strong, rancid smell, we couldn't tell if it was the drains or the shower curtain.

The windows in our room didn't fit properly in their frames, so we could clearly hear the busy traffic outside and the constant honking.

It is a good way out of the centre of the city, you need a tuk tuk to get to the temples. However, the Gandhi museum is only a 10-15 minute walk away.

The staff were ok, but not as friendly or welcoming as other places on our trip. The breakfast food was again only ok.

Room Tip: Ask for a room on the back of the hotel; there is a busy roundabout at the front of the building wit...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank number51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    11
    24
    27
    5
    7
See reviews for
42
8
4
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Hyderabad, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed December 29, 2012

Pros: Clean, in a quiet part of town, an eatery right outside, probably among the top 10 hotels in Madurai
Cons: Very very poor bathroom, fast-dating infrastructure
It must have been a good hotel when launched but looks like they are not maintaining it well. If you can afford the better hotels, should skip this.

Room Tip: Avoid 211. The bedsprings are coming out
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  • Stayed December 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank PRJha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 27, 2012

We chose this hotel based on good reviews in Trip Advisor. We made a booking for 4 rooms about a week in advance and the people who spoke to us confirmed the booking 2 times. Again before leaving from Chennai we called the hotel and confirmed our arrival and again there was a clear commitment on the booking. Although we insisted on advance payment to avoid any confusion or some booking reference or mail confirmation from them, the hotel person promised that the booking was confirmed and there was no need for any other mode of confirmation as they don't have one other than phone confirmation.

Here is a shocking surprise when we got into the hotel. The receptionist casually said rooms were not available and the rooms booked for us were allocated to someone else as we couldn't be reached in that morning over phone. There were no missed calls in the mobile. He said with ultra cool that the staff called land line which we never gave as a contact number so it was clear that it was an excuse to justify as they never called but casually sold the rooms for someone else.

13 of us were stranded (including kids) and very disappointed that we had to search for another accommodation, late in the evening, in an unknown city. So we had to go around the city and find another hotel. (Good news anyways is that we had better options so we were very happy that we didn't land in this hotel)

My experience is limited to the booking process only so please be careful on the booking process with this hotel. I can't offer any comments on the quality of the hotel as we didn't stay there.

  • Stayed December 2012, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank esvelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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BANGALORE
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

I stayed here after reading the various reviews. It is very much in the heart of the mid town, just 4 kms away from Meenakshi Temple and about 5 kms distance to Railway Station, Bus station. The hotel was very clean, surprisingly quiet at night, and the staff was super helpful. The location is perfect - close to everything. The room was very clean and fully equipped, including free wi-fi., the bathrooms are clean with hygienic . I loved that they handed me chilled bottled water. I also loved that the room had a usable refrigerator! The hotel offers complimentary coffee, tea, and hot breakfast in the morning, and quality of food is excellent.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank JAYSHBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed October 23, 2012

We stayed at this hotel for a day during our visit to Madurai. Though it is located slightly away from the city centre, it is in the midst of greenery. As the area is less noisy and less crowded, you can sleep peacefully and also have a good morning walk. The hotel is nicely maintained with clean rooms/bathrooms. Car parking can become congested.It has a good airy roof top to enjoy a bit of fresh air. The staff were courteous. The food was good. The room tariff appears to be slightly expensive.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Arun_Murthy_65a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed October 20, 2012

I happen to stay in the hotel for 2 days during the official trip. I reached around 11 pm, i had called the room service to keep food ready. The food was not very good for the value charged to me but the room service was very prompt. The room provided to me at the first instant was not neat, the linen was used and toilet was not clean, the room was changed after my complaint, the other room also had linen used and readied without changing and i took it on me to get the job done. The room was equipped with wi fi which never worked on continuous follow up they informed they have some technical issue. The stay was average. The property has very infrastructure in terms of fittings and facilities but the same is not maintained prpoerly.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Tirupatitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 3, 2012

The room is comfortable but expensive for 2800/-. The location is great, away from the buzz of the city close to the court and KK nagar area. We did not eat there. If you are non-veg, the food at Kumar mess should not be missed. They have a fancy place opp the new bus-stand and the old one in the Talakullam area.

Stayed September 2012, traveled with family
Helpful?
Thank Premalawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Metropole

Property: Hotel The Metropole
Address: 17 Melur Road | Opp - Raja Muthiah Mandram, Madurai 625020, India
Location: India > Tamil Nadu > Madurai
Amenities:
Restaurant Room Service Suites
Hotel Style:
Ranked #37 of 55 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel The Metropole 3*
Number of rooms: 28

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