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Madurai
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1,287
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27 - 32 of 2,280 reviews
Reviewed 4 weeks ago

A beautiful hotel with a lovely pool. Staff helpful, polite and friendly. Very clean. Food superb. Rooms are in villas in the grounds. There golf carts for the less able. Reception, restaurant and bar in the main building.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageMadurai, Manager at Heritage Madurai, responded to this reviewResponded 4 weeks ago

Dear Mr.Andrew ,
Greetings from Heritage Madurai!!!
We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities.
As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways.
Once again we thank you for your support and look forward to your visit.
Warm regards
V.Chandan Babu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We have had a most wonderful stay in this beautiful hotel. Our room was very spacious and clean and all the staff were very attentive and helpful. The General Manager , Mr Anu Abraham is very knowledgeable about the hotel history and is the best manager and top man. I recommend this hotel

Room tip: Best room would be the bungalow
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank cossy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageMadurai, Manager at Heritage Madurai, responded to this reviewResponded 4 weeks ago

Dear Guest,
Greetings from Heritage Madurai!!!
We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities.
As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways.
Once again we thank you for your support and look forward to your visit.
Warm regards
V.Chandan Babu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Excellent stay in the resort.... Beautiful pool villa n clean rooms... Staff is very friendly and helpful... Overall very nice experience... Wonderful service n very tasty n delicious food. Very good ambience.... We loved our stay in the resort

Date of stay: January 2020
Trip type: Traveled with family
Thank Poornin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageMadurai, Manager at Heritage Madurai, responded to this reviewResponded 4 weeks ago

Dear Guest,
Greetings from Heritage Madurai!!!
We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities.
As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways.
Once again we thank you for your support and look forward to your visit.
Warm regards
V.Chandan Babu
Heritage Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

I can only review the restaurant since we only had dinner here. Its a really nice property, still in the city, but very secluded and peaceful. Great mixture of modern and traditional decor. The restaurant is buffet and the food is excellent.

The night we were there was our anniversary and they provided us with a free cake which was amazing. There was also a traditional dance show at the same time as dinner, so it was a really great evening.

Date of stay: December 2019
    • Value
    • Location
    • Service
Thank iwhittle77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageMadurai, Manager at Heritage Madurai, responded to this reviewResponded 4 weeks ago

Dear Guest,
Greetings from Heritage Madurai!!!
We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities.
As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways.
Once again we thank you for your support and look forward to your visit.
Warm regards
V.Chandan Babu
Heritage Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

Our only regret was not to be able to stay longer. Hotel to recommend in case of a trip to Madurai. Situated at some distance from the bustling and overcrowded city, the hotel is an oasis of tranquillity.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Go717239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageMadurai, Manager at Heritage Madurai, responded to this reviewResponded January 12, 2020

Dear Guest,
Greetings from Heritage Madurai!!!
We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities.
As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways.
Once again we thank you for your support and look forward to your visit.
Warm regards
P.Mani
Heritage Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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