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“Handy location but rather down-at-heel”
Review of Hotel Padmam

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Hotel Padmam
Ranked #22 of 54 Hotels in Madurai
London, United Kingdom
Level Contributor
134 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Handy location but rather down-at-heel”
Reviewed September 11, 2013

We stayed here because it is just a short walk to the temples and close to the station and we were leaving by early the next day. Apart from this we were disappointed. The room, though spacious was dingy and poorly lit. Most disappointing of all was the roof terrace: plastic chairs and tables in the middle of a concrete yard with absolutely no awnings to protect you from the boiling sun and no attempt to beautify the space with pot plants etc. needless to say we skipped breakfast for somewhere more discerning.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Indie-Brindie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, October 1, 2013
Thank you for your valuable time in providing a feedback to our hotel .
on the roof terrace, it is for the dinner . for breakfast and lunch we are shortly launching a restaurant just behind the reception lobby by october 15th 2013. complimentary breakfast will be open by then.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Kochi (Cochin), India
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 9, 2013 via mobile

I'm really disappointed for Booking this hotel based on trip advisor reviews. Sorry trip advisor !

As mentioned in the earlier reviews, they don't have an ample charted parking. Hardly 5-6 cars Can be parked in their parking. When I went, there was no parking space, and I was asked to park my car on road :-(

Hotel is located near the Temple,almost a km far. But located inside streets, difficult to locate.

Not value for money. I booked delux room, which has hardly no space to move around.

Ac was ok .

Not even having drinking water.

No toiletries other thanks soap & 2 small towels, out of which one towel has dirty stains.

The highlight is their complementary breakfast served in rooftop. Nothing but couple of chairs n desk available with hot SUN above.

The environment not allowed me to Taste the food further.

The rent for the room is comparitively night, I think they Fixed it based on the real estate value n not based on their infrastructure n service they offer.

But those who wants to stays near the Temple, its a better option,else Go for some other premium hotels 5-6 kms away from the city with same of less rent.

Scope for improvemnt is high.

  • Stayed September 2013
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank baluganesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, October 1, 2013
Thank you for your valuable time in providing a feedback to our hotel . thank you for raising your issue on car park, i have raised the issue to the management and they are working out for a valet car parking which will be completed very soon.we do provide a mobile number to our guests who reach Madurai so that we would guide them in. i hope it would have helped yu a lot better to reach the hotel.(9176658702).
with respect to complimentary breakfast, we are arranging in a new place which will be effective from 15 october.2013
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Bengaluru, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 8, 2013

it was very good. nice location. pleasant staff. near to all major attractions. gave me an extended 2 hrs of grace period without any extra charge. makes us feel like home. will definitely come back here when i come to Madurai. breakfast was ok. dinner was really very good. i loved it.

  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
2 Thank venkateshibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, October 1, 2013
Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we are taking special attention on guests after the feedback from other tourists. we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.
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Mumbai
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2013

we stayed here on aug 24 . found this hotel on cleartrip along with discount and booked. rooms were very good. we enjoyed our stay very much. roof top can be better managed. but the temple view from roof top makes us forget all. great view.good thing is its proximity to temple, bus stand and railway station. very safe place and kind staff.

  • Stayed August 2013, traveled with family
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Review collected in partnership with Cleartrip

Helpful?
3 Thank Ajeet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, October 1, 2013
Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 14, 2013

Hotel Padmam offers small, clean AC rooms within walking distance of Sri Meenakshi Temple. We had booked in advance on Cleartrip, but a sudden change of plans had us in Madurai a day early. While Cleartrip said we couldn't change our reservation on short notice, we simply called the hotel and the graciously changed the date of our reservations, no questions asked. Moreover, we told them we wouldn't be leaving until our train departed at 6 PM, they said we could check out then without paying a penalty fee. This sort of service really made the experience positive. The room was clean and comfortable, with nominal views of Meenakshi. (They do use petrol in their cleaning water to keep bugs away, not unheard of in India, but the room did smell of petrol for much of the stay). The restaurant upstairs is nothing special, but the staff was very helpful in their suggestions of other places to eat. Construction work on the hallway outside our room and paper-thin walls made Padmam a noisy place to rest during the afternoon, but our evening sleep was comfortable enough. All-in-all a positive experience in a city that is notorious for overpriced, subpar hotels.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, August 18, 2013
Dear Sir,

Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we are taking special attention on guests after the feedback from other tourists. we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 5, 2013

we stayed here on July 26th to 28th . found this hotel on makemytrip along with discount and booked. it is situated in a busy street , rooms were very good. to our suprise for the tariff we paid, the AC in the room was really worth it. we enjoyed our stay very much. roof top can be better managed. but the temple view from roof top makes us forget all.. great view.good thing is its proximity to temple, bus stand and railway station. very safe place and kind staff.. some painting work was going on in the corridor and rooms. think they are renovating.

Room Tip: Temple view rooms are the best
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank venkatesh v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, August 18, 2013
Dear Sir,

Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we have replaced our existing air conditioners with high end Daikin inverter VRV system, thus giving a luxury feel . we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013

we stayed for 2 days & 1 night in hotel padmam. After visiting madurai, we realised that though details of other hotels are not available in net, but far better hotels are available in Madurai with same charges.Food quality was poor & very costly and room badly needed whitewash. As like others we were little scared of searching room in such a new city, but in an off season you can easily roam, see and choose room of your choice and even bargaining is possible.Meenakshi Mandir is very near to railway stn(hardly 1km, so you can even put your luggage in cloak room & can search hotel.With luggage auto buddy will not leave you. If you book hotels with their help, certainly they will get their comission from hotelbuddy and indirectly from you.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank Vikas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramprabhu, General Manager at Hotel Padmam, responded to this review, August 18, 2013
Dear Sir,

Thank you for your valuable time in providing a feedback to our hotel.On your view of the food quality which was poor, we have had an internal meeting and shuffled some cooks on this to make it a best in class place .we would be really happy if we get more opportunities in serving you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Padmam

Property: Hotel Padmam
Address: 1 Perumal Tank West Street | Town Hall Road, Madurai 625001, India
Location: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #22 of 54 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Padmam 2*
Number of rooms: 30
Official Description (provided by the hotel):
Located in the heart of the city and very near to Meenakshi Amman Temple, Thirumalai Naicker palace,Vandiyur Mariamman Teppakulam, Gandhi museum. The Railway station and Bus station are within walking distance from the hotel. A All rooms and suites have direct dialing telephone facility, color television, attached bathrooms with western style toiletry and running hot and cold water. ... more   less 
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