Overall: Would recommend to business travellers for its decent service and free wifi, especially those who are not looking for luxurious excess. If you like your hotels shiny and beds large, look elsewhere.
Pros: Excellent front desk staff, good attitude and extremely helpful. A very good check in experience, was served a cold drink and wet towel upon arrival, demonstrating great empathy for guests. Asked for WiFi for duration of stay, frontdesk jumped through hoops to get it done. Attended to all requests with patience. Autos instantly available at valet counter.
Overall a very good effort from the frontline staff, probably one of the best efforts in Madurai.
Cons: GRT Regency is an old property. You can feel its age just by entering the hotel lobby. Maintenance staff struggle to work with what they have, but a lobby lacking ventilation, yellowing on walls and unpolished marble surfaces detract from the overall experience. Rooms and beds can feel small, especially to well-built individuals. Hotel restaurant food are of a decent quality, but lunch and dinner dining feels overpriced for even simple fare.
- Official Description (provided by the hotel):
- Regency Madurai by GRT Hotels is an elegant three star business class hotel with all the facilities for the discerning business traveler as well as the tourists located just a short drive from the exquisitely detailed Madurai Meenakshi Temple, Thirumalai Naickar Mahal and 15 minutes drive away from the airport. Its food and beverage outlets rate amongst the best in town. ... more less
- Reservation Options:
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- Also Known As:
- Grt Regency Hotel Madurai